Analytical and methodical professional specializing in caseload management and documentation with meticulous attention to detail. Excel at all administrative aspects.
Overview
3
3
years of professional experience
Work History
MUTHOOT FINANCE LTD
HYDERABAD
06.2022 - Current
Ensured that all relevant paperwork was completed accurately and promptly.
Participated in team meetings and provided feedback about best practices for handling cases involving high-risk offenders.
Maintained accurate records pertaining to each loan file in compliance with company policies and procedures
Assisting senior officers in various tasks, such as customer service, loan processing, and risk management.
Building and maintaining relationships with customers and clients.
Participating in training programs to develop banking knowledge and skills.
Performing administrative tasks and reporting to senior officers.
TAX SUPPORT ANALYST
REGIUS TAX
HYDERABAD
11.2021 - 04.2022
Provided technical support to clients via telephone and email, resolving complex issues.
Taking ownership of complaints and queries from clients and proactively following through to resolution.
Assisting the management and Team Manager with any assigned special projects and specific tasks.
Providing backup to the team manager when required.
It will be the responsibility to maintain working cognition of each client service process for various market segments.
Ability to work for the staff, as well as developing and mentioning new staff, to satisfy client service requirements.