Recent Supply Chain Management and Global Logistics graduate (3.4 GPA) seeking to use my full-stack web3 development experience in an entry-level position. Posses 5+ years of Customer Service Representative experience and personally handled 150+ sales, managing a team of 5.
Hi, I’m
Neeraj Nerlekar
Supply Chain Management| Google IT Support Certification
Summary
Overview
6
years of professional experience
9
Certificates
Work History
re(source) energyEdmonton, AB
Co-Founder
06.2021 - 05.2022
Job overview
- Advocating the value proposition and illustrating the idea to investors through Startup TNT nights. Delivered a pretotype and potential MVP solution at MVP showcase at Startup Edmonton’s Preflight: Build, Test & Learn Cohort.
- Established lean canvas to put the assumptions to test, consulted with industry experts to validate the idea and find potential customers.
- Validated the Proof-of-Concept with my co-founder to develop pitches for different investment summits—understanding and fulfilling the necessary steps to apply for Digital Alberta Grants.
Soccer Elite AcademyEdmonton, AB
Head Soccer Coach
05.2021 - Current
Job overview
- Managed a team of 5 coaches to develop curriculum and structure plans.
- Prepare athletes for special competitions and tournaments.
Prepare end season player reports. - Maintain equipment, facilities and inventory to promote workplace safety and environmental practices.
- Inspect equipment for damages and defects, record discrepancies and notify the head.
- Ability to lift 50 -70 lbs training equipment to and from the field to the storage space.
- Communicate with parents to give a positive-improvement style feedback and solving any issues faced giving strong customer service skills.
Barça Academy - Official License BCN Sports & CFMumbai, Maharashtra
Customer Relationship Manager & Head Soccer Coach
08.2017 - 04.2020
Job overview
- Managed customer relations on ongoing basis to maximize customer retention and training renewals.
- Communicated clearly to understand and addressed customer's critical issues.
- Resolved customer's billing issues with the accounts department.
- Managed a team of 8 to reach the highest number of 218 athletes registrations in the season 2018-2019.
- Set goals for implementing daily operations and sales functions to ensure the team meets goals, maximization of revenue, customer satisfaction, employee productivity and mitigate delegation as much as possible.
- Monitored and recorded expenses and reconciled accounts to maintain accurate, current, and compliant financial records.
- Scheduling different fixtures for leagues and tournaments, match distribution, and tournament timeline.
Dairy QueenEdmonton, AB
Kitchen Prep Cook
06.2020 - 01.2021
Job overview
- Used downtimes to prepare ingredients and restock supplies with the ability to lift 50 - 70 lbs for expected busy periods.
- Checked pantry multiple times per shift and restocked it whenever food items were running low.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Education
Seneca College of Applied Arts And TechnologyNorth York, ON
Post Graduate Certificate Program from Supply Chain Management - Global Logistics
01.2021 - 08.2021
University Overview
MacEwan University Edmonton, AB
Post Graduate Certificate Program from Project Management And Professional Communication
01.2020 - 12.2020
University Overview
K.K. Wagh Institute of Engineering Education And ResearchNasik, India
Bachelor of Engineering from Mechanical Engineering
08.2006 - 05.2014
University Overview
Certification
Google IT Support Certificate
Skills
Adept at Microsoft Office Suites
Positive Customer Service Skills
Adept at JavaScript, Nodejs, React, Python
Communicated clearly and positively with coworkers and management
CPR and First Aid Certification
Project planning and development
Timeline
Google IT Support Certificate
07-2022
SAP Student Recognition Award - Seneca College, Toronto
08-2021
Co-Founder
re(source) energy
06.2021 - 05.2022
Head Soccer Coach
Soccer Elite Academy
05.2021 - Current
Essentials of Linux System Administration - Linux Foundation
02-2021
Seneca College of Applied Arts And Technology
Post Graduate Certificate Program from Supply Chain Management - Global Logistics
01.2021 - 08.2021
Hyperledger Besu - Pantheon Essentials (Consensys) -2019
01-2021
Hyperledger Fabric for Developers (LFD-272) - Linux Foundation
11-2020
Supply Chain Finance and Blockchain Technology - Coursera
09-2020
Build a Blockchain & Cryptocurrency | Full-Stack Edition - Udemy
09-2020
Ethereum and Solidity: The Complete Developer's Guide - Udemy
08-2020
The Web Developer Bootcamp
08-2020
Kitchen Prep Cook
Dairy Queen
06.2020 - 01.2021
MacEwan University
Post Graduate Certificate Program from Project Management And Professional Communication
01.2020 - 12.2020
Customer Relationship Manager & Head Soccer Coach
Barça Academy - Official License BCN Sports & CF
08.2017 - 04.2020
K.K. Wagh Institute of Engineering Education And Research
Bachelor of Engineering from Mechanical Engineering
08.2006 - 05.2014