Neesha Singh
Mumbai
Summary
As a SAP SRM Specialist at LTI - Larsen & Toubro Infotech, I lead and work in teams for ERP-based business development and process transformation. I have over two years of experience in SAP SRM, a certification in SAP ABAP, and skills in SAP4 Hana and Ariba P2P. I specialize in supplier and consumer-based business processes, including contract management and procurement to payment cycles. I have worked with different business objectives and changing environments, both onsite and offsite, while managing multiple projects simultaneously. I have been part of complex proposal preparation and implementation for clients such as Volkswagen Group, Audi, SEAT, MAN, and Resideo U.S. I have also supported the testing, integration, and bug fixing of the SAP SRM EGOS system. My mission is to deliver high-quality and innovative solutions that enhance the efficiency and effectiveness of the business processes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
SAP SRM Specialist
LTI - Larsen & Toubro Infotech
Mumbai
11.2021 - Current
- Lead and work in teams for ERP-based business development and process transformation
- Specialize in supplier and consumer-based business processes, including contract management and procurement to payment cycles
- Worked with clients such as Volkswagen Group, Audi, SEAT, MAN, and Resideo U.S
- Supported testing, integration, and bug fixing of the SAP SRM EGOS system.
- Performed unit testing of developed objects before releasing them into production environment.
- Analyzed the customer requirements and designed business processes in SAP SRM.
- Assisted developers in resolving complex coding problems faced while working on enhancement requests received from customers.
- Supported end users during UAT phase by providing necessary training sessions regarding usage of SAP SRM applications.
- Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.
- Performed root cause analysis to identify system issues.
- Actively participated in knowledge sharing sessions with colleagues in order to stay up-to-date on industry trends and best practices related to SAP SRM Tendering process implementations.
- Assisted with the development and implementation of new coding initiatives.
- Provided leadership and guidance through successful implementation of SAP solutions.
- Maintained accurate records of all activities related to the development and implementation of operational plans.
- Performed complex SAP system upgrades and implementations.
- Assisted in the design, development, testing, implementation, and maintenance of global manufacturing systems applications.
- Assisted in the development and implementation of a budgeting process for all departments within the organization.
- Prepared detailed technical design documents for new or existing projects related to SAP Portal implementation, upgrade, support activities.
SAP SRM Veolia Support
Larsen & Toubro: L&T India
Mumbai
11.2021 - 01.2024
- Performed troubleshooting activities to identify root cause of system errors in the SAP SRM module.
- Provided technical support for SAP SRM implementations and upgrades, including configuration, testing and training of end users.
- Monitored performance of all components and modules related to the SAP SRM system to ensure smooth operations.
- Actively participated in knowledge sharing sessions among team members about best practices in configuring modules related to SAP SRM.
- Resolved issues related to Orgstucture, Workflow , purchasing documents .
- Maintained and monitored existing business processes within the SAP SRM module ensuring compliance with organizational standards.
- Developed detailed functional specifications for custom reports, interfaces and enhancements in the SAP SRM module.
- Collaborated with other team members such as developers, testers and designers to develop high quality solutions that meet customer needs.
- Interacted directly with customers via phone or email inquiries providing timely resolution of their questions or concerns.
- Supported day-to-day operations of end users working on various transactions related to materials management.
- Assisted in designing solutions for complex business problems using innovative approaches with an emphasis on process optimization and automation.
- Conducted and documented Root Cause Analysis of production system failures to minimize future failures and optimize operations.
Senior SRM Technical-Functional Consultant
YASH Technologies
Mumbai
03.2021 - 11.2021
- Testing of the Environments after the movement to other database
- Fixing any integration issues in SRM system
- Supporting the SAP SRM EGOS system, analysis and bug fixing issues.
- Participated in regular meetings with stakeholders to discuss project status updates.
- Assisted end users in understanding the impact of each upgrade on their day-to-day operations.
- Provided timely reports detailing any issues encountered during the course of an upgrade.
- Resolved issues related to user acceptance testing of new upgrades.
- Monitored progress throughout the entire upgrade cycle, ensuring all deadlines are met.
- Conducted comprehensive tests on upgraded systems prior to implementation in production environment.
- Developed plans for successful integration of new upgrade components into existing systems.
Senior SAP SRM Techno Functional Consultant
Resideo
Mumbai
08.2020 - 03.2021
SAP SRM Consultant
Volkswagen IT Services India Pvt. Ltd.
Pune
01.2016 - 04.2019
- Ticket reporting, analyzing & servicing
- RCA for regular user issues
- Reporting & documenting of bugs and status report
- Performing minor bug fixes
- Visit to head quarters frequently to understand interface between legacy system & SRM
- Back and forth coordination with onsite team & knowledge transfer.
SAP ABAP Consultant (Certified)
Volkswagen India
Pune
03.2014 - 04.2019
- SAP-SRM functional and technical consultant
- Understanding and finalizing the business requirement
- Creating test scripts, user manual, performing the integration testing & documenting bugs
- Coordinating with business as a SPOC person and handing a dedicate team members of 03 for level one support project
- Finding the bug and solution for the fix and providing end to end support to the users in India & Globally
- Org structure maintenance configuration for SRM
- Route cause analysis of business issues & trouble shooting
- Certified SAP-ABAP
- Daily monitoring
- Onsite global support for timely delivery of project assigned.
Onsite Engineer
Volkswagen AG
Pune
11.2016 - 12.2016
- Working with counterparts in Deutschland for the upcoming projects & knowledge transfer.
Member of Food Management Committee
Food Management Committee
Pune
08.2014 - 04.2016
- Key member of the core food management committee for the employees food, health and welfare association.
SAP Consultant
Audi Volkswagen Middle East FZE
Dubai
02.2015 - 03.2015
- User training purpose.
Supervision & Support
Audi Middle East
Dubai
02.2015 - 02.2015
- SPOC for S
- Korea, Dubai, Taiwan
- Supervising level 1 support team
- Biweekly meetings
- Creation of reports
- Scrutinizing the data.
Testing
Volkswagen Automatic Transmission (Dalian) Co., Ltd
Pune
08.2014 - 02.2015
- Creating test scripts & user manual
- Performing integration test
- Documentation of bugs
- Co-ordination with project team
- Client support & overall functioning.
Roll out (China)
Audi China
Pune
03.2014 - 09.2014
- Requirement gathering & realization of business process
- Master data replication
- Work flow maintenance
- Production cut over activities
- Additional new business development.
Education
Bachelor of Engineering - Computer Science
Mumbai University
12.2012
Skills
- Sap4 hana Migration
- Ariba p2p
- SAP SRM
- Customer Relations
- Maintenance and repair
Certification
- SAP ABAP
- ITIL Foundation Level
Personal Information
Title: SAP SRM Specialist
Languages
- English, Full Professional
- Hindi, Native or Bilingual
- German, Limited Working
Timeline
SAP SRM Specialist
LTI - Larsen & Toubro Infotech
11.2021 - Current
SAP SRM Veolia Support
Larsen & Toubro: L&T India
11.2021 - 01.2024
Senior SRM Technical-Functional Consultant
YASH Technologies
03.2021 - 11.2021
Senior SAP SRM Techno Functional Consultant
Resideo
08.2020 - 03.2021
Onsite Engineer
Volkswagen AG
11.2016 - 12.2016
SAP SRM Consultant
Volkswagen IT Services India Pvt. Ltd.
01.2016 - 04.2019
SAP Consultant
Audi Volkswagen Middle East FZE
02.2015 - 03.2015
Supervision & Support
Audi Middle East
02.2015 - 02.2015
Member of Food Management Committee
Food Management Committee
08.2014 - 04.2016
Testing
Volkswagen Automatic Transmission (Dalian) Co., Ltd
08.2014 - 02.2015
SAP ABAP Consultant (Certified)
Volkswagen India
03.2014 - 04.2019
Roll out (China)
Audi China
03.2014 - 09.2014
Bachelor of Engineering - Computer Science
Mumbai University
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