NEETA GHADGE
Khopoli
Summary
Dynamic Administrative Assistant with proven expertise at Group Gram Panchayat Aavare, enhancing customer relations through effective communication and meticulous records management. Skilled in Excel and adept at streamlining processes, I foster a positive office environment while safeguarding sensitive information, ensuring operational efficiency and increased customer satisfaction.
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Group Gram Panchayat Aavare,
04.2015 - 03.2018
- Entered data into system and updated customer contacts with information to keep records current.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Input data and processed system change to generate accurate reports.
- Managed daily mail distribution for both internal employees and external customers or clients.
- Streamlined administrative processes by implementing efficient filing and organizational systems.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Supported auditors by efficiently compiling requested documentation.
- Helped maintain a positive office atmosphere with proactive conflict resolution and team-building efforts.
- Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
Education
Master of Commerce - Part I
University Of Mumbai
Mumbai, India 04.2001 -
Bachelor of Commerce -
Sonubhau Baswant Collage Of Arts & Commerce
Shahapur, India 04.2001 -
Skills
Office administration
Administrative support
Filing
Mail handling
Document control
Office management
Verbal communication
Documentation and reporting
Excel spreadsheets
Customer relations
Records management
Microsoft outlook
Timeline
Administrative Assistant
Group Gram Panchayat Aavare,
04.2015 - 03.2018
Master of Commerce - Part I
University Of Mumbai
04.2001 -
Bachelor of Commerce -
Sonubhau Baswant Collage Of Arts & Commerce
04.2001 -