NEETAJ Kumar
Kumar
New Delhi
Summary
Proactive and results-oriented professional with a proven track record at Dr Lal Path Lab, excelling in customer relations and office management. Demonstrated ability to enhance client satisfaction and streamline operations, leveraging exceptional time management and organization skills. Achieved significant improvements in client service efficiency.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Receptionist cum Admin executive
Dr Lal Path Lab
Delhi, Delhi
02.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Answered central telephone system and directed calls accordingly.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Corresponded with clients through email, telephone, or postal mail.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Assisted with planning office events and meetings for smooth execution.
- Assisted with onboarding new clients and securing paperwork completion.
Education
Bachlor Of Science - Computer Science
Lakshya Group of College
Bijnor07.2023
Skills
Time management
Timeline
Receptionist cum Admin executive
Dr Lal Path Lab
02.2022 - Current
Bachlor Of Science - Computer Science
Lakshya Group of College
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