Summary
Overview
Work History
Education
Skills
Certifications And Awards
Education Credentials
Affiliations
References
Timeline
Generic
Neeti Arora

Neeti Arora

Bangalore

Summary

Futuristic thinker, change inducer, D&I advocate, thought leader, and millennial integrator with 20 years of rich experience in human resources. She is a strategic and innovative HR professional who thrives on tough challenges and translates business vision and strategies into HR initiatives and value-added goals to improve performance, profitability, and growth of business, and employee engagement. She has significant experience as an HRBP and HR function leader. With over two decades of rich HR experience, her expertise lies in managing HR integrations, volume scale-up, and the design and implementation of HR strategy aligned with the organization's talent agenda. Neeti has a disciplined and flexible problem-solving approach that balances business goals with employee needs.

Overview

21
21
years of professional experience

Work History

Head Talent

Embibe
Bengaluru
03.2022 - Current
  • Responsible for the HR function for India. Effectively partnered with senior leadership to develop new business initiatives, foster employee engagement and mobilize talent as the company went through the integration and restructuring of business units.
  • Spearheaded the HR agenda for the region, focusing on creating robust HR systems and processes.
  • Conceptualized the Hidden Gems program for the Region to identify Hi-Pos, develop succession planning and cross pollinate talent across business segments.
  • Identified compliance issues, building robust measures and processes to ensure work practices that demonstrate thorough understanding of local laws and regulations.
  • Enabled operational change essential to a 50 Cr over a 1-year period.
  • Appointed as a committee member for Anti Sexual Harassment governing body. Successfully resolved the cases.
  • Managed complete cycle of payroll for the Org and group companies. Conducted Compensation Survey with various competitors & working along RIL teams on Compensation benchmarking, thereby resulting in increment process.
  • Develop and implement Pay Management (Fixed & Variable), Market Benchmarking, Long Term & Short-Term Incentive Plans, Deferred compensation- ESOP, Compensation Fitment for hiring, Benefits Policies & Plans- GPA, Mobility policy/guidelines.
  • Workshop for employees on their Compensation query for all levels of job.
  • Designed a recognition platform for sales which was adopted company-wide resulting in a higher engagement score.
  • Created and implemented a pipeline program for sales frontline leading to a ready pipeline for entry-level roles.
  • Responsible for leading the change management process as the organization transitioned towards a B2B only model resulting in minimum regrettable talent loss.
  • Part of core team to led manpower optimization & realignment of Org design leading to merger with Jio

AVP People Operations

BARC (Broadcast Audience Research Council)
Mumbai
05.2020 - 03.2022

Managed HR operations for BARC and MDPL, advising on business strategy and capability development.

  • Transformed organizational model by engaging leaders to drive culture change.
  • Focused on employee retention and fostering a sustainable workplace culture.
  • Oversaw payroll and compliance to ensure regulatory adherence.
  • Realigned compensation programs to manage rising costs effectively.
  • Led certification process for Great Place to Work in 2020.
  • Revamped cultural and values pillars to strengthen organizational transformation.
  • Established HR team on-site, implementing talent management solutions and optimizing HR policies.

Sr Manager (Corporate Functions)

Flipkart - a Walmart Co
Bengaluru
06.2018 - 05.2020
  • Joined Flipkart at time of Walmart acquiring the Flipkart. Worked with Walmart expats to set up teams like Ethics & Compliance, Risk Management and expanding Analytics Function to 2X.
  • Led D&I charter along with Walmart stakeholders.
  • Drove and led Women in Network (WIN) initiative in India for Bengaluru location.
  • Revamped the Talent Identification Process through introduction of Potential Matrix focusing on consistency of performance, potential and learning agility.
  • Responsible for generating dashboards, building AOP, Global Reporting and cost analysis for BUs and the company.
  • Developing and owning the people strategy for the BUs. Ensuring strategy and initiatives are aligned to business and HR practices, strategy and standards.
  • Monitoring and driving HR plans to achieve successful completion on time, budget and quality.
  • Managing all risk elements of the business including revenue & cost, attrition, customer experience and brand reputation.

Lead HR Services

Unilever ETSC
Bengaluru
05.2017 - 05.2018
  • Contributed to global transition from Outsource to Insource model, structuring Reimagine HR.
  • Organized bootcamps for successful completion of global transition initiatives.
  • Launched Video Assessment in India and China, reducing travel costs and time-to-fill while improving quality of hires.
  • Managed greenfield project during KKR's acquisition of Unilever's spread business, establishing foundational readiness for 2018.
  • Designed and implemented impactful HR programs, ensuring effective business-wide Commitment Flow down.
  • Executed campaigns (Big Bang, 60 in 60, 60in60 Reloaded) achieving 64% gender diversity in South Asia within one year, up by 20% from previous fiscal years.
  • Initiated joint venture of Talent Exchange - Open Talent Economy, establishing DIY Learning Café across India.
  • Gamified talent engagement strategies to sustain interest and identify potential drop-off points.

Senior Manager Human Resources

Ingram Micro
Mumbai
12.2013 - 04.2017

Led HR transformation efforts for India and APAC, focusing on process redesign and capability enhancement.

  • Directed key HR activities during organizational growth, acquisitions, and restructuring phases.
  • Streamlined integration of Brightpoint India, marking largest acquisition to date for Ingram Micro Mobility BU.
  • Managed improved HR strategies and services to support rapid business alignment and growth.
  • Launched Sales Incentive and Recognition programs to enhance regional employee motivation.
  • Recommended enhancements in HR operations based on customer feedback, improving service delivery.
  • Facilitated rollout of 'Game Changer' initiative, addressing hiring, performance management, and organizational values.
  • Implemented talent development initiatives, reducing attrition through effective career planning and mentoring.

Manager Human Resources

Reliance Globalcom
Mumbai
08.2011 - 09.2013
  • Pioneered HR integration following merger of major telecom entities.
  • Modernized HR processes, enhancing Job Descriptions and Reward & Recognition Schemes.
  • Spearheaded design and implementation of comprehensive Career Path Framework for role competencies.

Sr Associate Hiring

Sapient Corporation
Gurgaon
07.2006 - 08.2011
  • Achieved highest HR award in Sapient for designing and leading hiring initiatives during organizational transformation.
  • Established global partnerships with premier universities and elite training institutes to enhance organizational capabilities.
  • Developed and implemented hiring processes that supported business objectives during rapid scale-up.

Sr HR Consultant

Strydz Corporate Services
Delhi
02.2005 - 06.2006
  • Established detailed HR strategies ensuring alignment with corporate objectives.

Sr CRE

MultiServ India Pvt Ltd
Delhi
06.2004 - 02.2005
  • Delivered exceptional customer service during face-to-face interactions and phone communications.
  • Collaborated with team members to achieve project objectives and meet deadlines.

Education

Executive Program in Management (EPM) - Human Resource and Marketing

IIT Mumbai
Mumbai
01.2015

M.B.A - Human Resource

Symbiosis Centre for Distance Learning
Pune
01.2006

B.Sc. Hons. - Zoology

SGTB Khalsa College
Delhi, India
01.2002

Skills

  • Strategic HR planning
  • Employee engagement initiatives
  • Change management strategies
  • Organizational design
  • Talent management solutions
  • Learning and development programs
  • HR process and policy design
  • Compensation and benefits
  • Performance management systems
  • Diversity and inclusion efforts
  • Employee relations
  • Stakeholder management
  • HR compliance standards
  • Talent acquisition techniques
  • International HR practices
  • Budget and cost analysis
  • HR automation and digital transformation
  • M&A change management
  • Process improvement

Certifications And Awards

  • Leadership Award (Core Value), 2008
  • Trained on 32 Competency Model (Interview Architect), 2015
  • Successfully completed - Cohort - License to Lead, 2021
  • Certified Thomas PPA, 2021
  • Preparing to Manage Human Resources, University of Minnesota
  • Managing Employee Compensation, University of Minnesota
  • Compensation & Benefit, HRCI

Education Credentials

  • Executive Program in Management (EPM), Human Resource and Marketing, IIT Mumbai, 2015
  • M.B.A, Human Resource, Symbiosis Centre for Distance Learning, Pune, 2004-2006
  • B.Sc. Hons., Zoology, SGTB Khalsa College, Delhi, Delhi University, 1999-2002

Affiliations

Date of birth: 29 September 1981

Open to relocate: yes

References

References available upon request.

Timeline

Head Talent

Embibe
03.2022 - Current

AVP People Operations

BARC (Broadcast Audience Research Council)
05.2020 - 03.2022

Sr Manager (Corporate Functions)

Flipkart - a Walmart Co
06.2018 - 05.2020

Lead HR Services

Unilever ETSC
05.2017 - 05.2018

Senior Manager Human Resources

Ingram Micro
12.2013 - 04.2017

Manager Human Resources

Reliance Globalcom
08.2011 - 09.2013

Sr Associate Hiring

Sapient Corporation
07.2006 - 08.2011

Sr HR Consultant

Strydz Corporate Services
02.2005 - 06.2006

Sr CRE

MultiServ India Pvt Ltd
06.2004 - 02.2005

Executive Program in Management (EPM) - Human Resource and Marketing

IIT Mumbai

M.B.A - Human Resource

Symbiosis Centre for Distance Learning

B.Sc. Hons. - Zoology

SGTB Khalsa College
Neeti Arora