Neeti Verma

Roles & Responsibilities:

• Worked with clients to optimize their SAP Ariba environment, focusing on Guided Buying, Sourcing, Invoicing, and Catalog Management to enhance procurement efficiency.
• Supported in configuring Guided Buying to simplify the procurement process and improve user compliance, enabling end-users to easily find products and services while adhering to organizational policies.
• Worked closely with business analysts to gather and document requirements, ensuring alignment with system capabilities
• Supported SAP MM processes such as Purchase Orders, Goods Receipts, Configuration of the MM master data, Purchasing document configuration, Release strategy configuration and Invoice Verifications, ensuring smooth integration between SAP Ariba and SAP MM.
• Designed and configured custom approval workflows for Requisitions, Purchase Orders, Delegation Process and User Profile within SAP Ariba to ensure compliance with company policies and improve the efficiency of procurement processes. Enabled multiple approval stages, role-based routing, and automated notifications to ensure timely approvals and minimize delays.
• Managed and supported the Invoicing process, ensuring invoices were accurately matched and discrepancies were resolved, ensuring a smooth and timely procurement process.
• Was part of the team which integrated SAP Ariba with SAP S/4HANA using Cloud Integration Gateway (CIG) to ensure seamless flow of procurement data, including catalog updates, invoicing, and purchase order synchronization.
• Provided troubleshooting support for SAP Ariba and SAP MM issues, improving system functionality and addressing issues related to procurement, invoicing, and catalog synchronization.
• Raising and Managing various Service Requests with SAP using SAP for me (SAP Connect).
• Created and updated comprehensive documentation which includes drafting Service Manual for clients, BPD (Business process design), Change Request, FS/TS and other documentations to empower users to troubleshoot common issues independently and reducing the volume of support requests.
• Conducted training sessions (KT) for new joiners in team & ensuring they are equipped with the necessary skills to navigate the Ariba/SAP system effectively. Tailored content to meet diverse user needs, resulting in faster onboarding.

Core Competencies:

• SAP Ariba Downstream: Procurement, Invoicing, Supplier Collaboration, Purchase Order Processing, Catalog Management, Guided Buying, Approval Workflows.
• Approval Workflows in SAP Ariba: Designing, Configuring, and Optimizing Approval workflows.
• SAP MM Functional Knowledge: Purchase Order Management, Goods Receipt, Invoice Verification, Material Master Data Management, Vendor Master Data and Release Strategy.
• Cloud Integration Gateway (CIG): Ariba-SAP Configuration, and Troubleshooting.
• Invoicing: Invoice Receipt, Invoice Matching, Invoice Discrepancy Resolution.
• Guided Buying: User Experience Design, Procurement Process Simplification, Requisitioning, Approval Workflows.
• Business Process Optimization, Customisation & Troubleshooting.
• User Training & Support.
• Stakeholder Communication & Requirement Gathering.

Roles & Responsibilities:

• Providing contracting support for IT Company wherein we work on SAP Ariba tool for performing below mentioned tasks:
• Creation of Workspace Request i.e
• For creating a new Contract Request as per the playbook provided by client
• Creating Contract Workspace Procurement for abstraction of metadata fields from different contracts as per client requirements
• Maintaining repository for free flow of the process
• Participated in identification of potential issues in efficacy of the tool (used for extracting important data from contracts) to ensure higher productivity in order to meet client expectations
• Extraction of key clauses as per the Legal, Operational, Commercial and Compliance aspects
• Providing contracting support for a major US Life Sciences Company using different Contract Management tools
• The process includes end-to-end contract management (entire lifecycle of a contract) from submission of contract within the tool until its execution
• I Draft, review and negotiate contracts mainly between Pharmaceutical & Biotech companies, Doctors, Investigators and Universities
• Contracts I mainly work upon include Research & Clinical Development contracts, Master Service Agreements, Work Orders, Change Orders, Amendment Agreements, Consultancy Agreements, Clinical Trial Agreements, Licensing Agreements, Confidentiality Agreements, Procurement Agreements and more
• Ensuring execution of the contracts and maintenance of the same in the designated database
• Involved in quality checking of deliverables and ensuring the completion of the Contract Documentation as per the checklist provided

Other Responsibilities:

• I perform quality checks for the first level work done by FLRs and prepare error reports and QC reports on daily basis
• I am responsible for maintaining different trackers for smooth & efficient functioning of the project and conducting process audits as and when required
• Completed targets on time with additional responsibilities and 100% accuracy
• I prepare different weekly, biweekly, monthly and quarterly reports to be shared with higher management and clients during calls
• Presenting MRM (Monthly Review Meeting) to internal Business Partners, Directors and Management in order to showcase the project status, deliverables/milestones and client mining & feedbacks
• Mentoring and training new Joiners/FLRs on the processes set by the client
• Communicating with clients
• Raising and seeking query resolutions from client and also providing query resolutions to FLRs.

Achievements:

• Star Performer Award for Q1 of FY 21-20 (July 2021) - For persistent efforts in delivering high quality work product and for the outstanding performance throughout in Q1
• Star Performer Award for Q3 of FY 20-21 (February 2021) - For the outstanding & consistent performance and maintaining best quality throughout in Q3
• Star Performer Award for Q2 of FY 20-21 (November 2020) - For the outstanding & consistent performance throughout in Q2

• I drafted various bipartite agreements and contracts with arbitration clause, individual arbitration agreements, complaints and various other applications under the Procedural Laws both Civil and Criminal in force in India
• I have dealt with various matters pertaining to Consumer Disputes before the District Forums and State Commissions, Family Matters relating to Divorce and Maintenance before Family Courts, Civil Suit (relating to Title and Possession) before the Civil Court, Arbitration (Institutional and Ad-Hoc) before Arbitration Tribunal and Sole Arbitrators under the Arbitration and Conciliation Act, 1996, Enforcement and Setting aside of the Award in the courts
• Developed strategies to resolve cases in client's best interest
• Ensured filing and listing of cases
• Dealt with cases pertaining to The Motor Vehicles Act, 1988, The Negotiable Instruments Act, 1881, etc…
• I have thorough experience of Research pertaining to Case laws and Authorities both Domestic and International on various Legal Software like SCC Online, AIR, Manupatra, etc…