Summary
Overview
Work History
Education
Skills
Timeline
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Neeyati Jain

Neeyati Jain

Jaipur

Summary

Qualified L1 Manager with extensive background in managing Premium Key accounts. Utilizes superior communication skills to build meaningful, trusting relationships that exceed client demands. Highly skilled Key accounts manager with outstanding team leadership abilities to meet targets consistently. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

KAM LEAD( State Head)

PAYTM
12.2022 - Current
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Promoted a culture of continuous improvement by encouraging feedback from all levels of the organization and implementing actionable changes accordingly.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Optimized resource allocation to maximize overall team output while minimizing costs.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.

Manager L1 - Premium Key Accounts EDC Retail -

Paytm
11.2021 - Current
  • Develop and manage Premium Accounts Portfolio of over 1800 EDC Clients
  • Scheduled weekly projects, anticipating timelines for milestones and completion dates.
  • Managed team of over 10 direct reports by offering support and constructive feedback.
  • Consistently featured as a top performer at national level
  • Coached and mentored junior team members effectively, regularly assessing knowledge and skills gaps and implementing corrective action.
  • Generated strategic weekly Key Performance Indicator (KPI) targets, motivating them to continually achieve and exceed expectation.
  • Building healthy relationship and trust with clients

Senior Key Accounts Executive

Phonepe
01.2020 - 11.2021
  • consistently Featured as a Exceptional Performer
  • Secured key accounts through consultative selling effective customer solutions ,promoting business opportunities
  • Used effective communication and interpersonal skills to promote long-lasting client relationships.
  • Coordinated creative public relations strategies to build brand and expand client base.
  • Contacted customers to follow up on sales and service.

Education

PGDM - Service Management

Jaipuria Institute of Management
Jaipur, RJ

BBA - Business Administration And Management

SOPHIA GIRLS COLLEGE

Skills

Retail team leadershipundefined

Timeline

KAM LEAD( State Head)

PAYTM
12.2022 - Current

Manager L1 - Premium Key Accounts EDC Retail -

Paytm
11.2021 - Current

Senior Key Accounts Executive

Phonepe
01.2020 - 11.2021

PGDM - Service Management

Jaipuria Institute of Management

BBA - Business Administration And Management

SOPHIA GIRLS COLLEGE

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Neeyati Jain