NEHA
Panchkula
Summary
A teaching professional excels in fostering learning, mentoring, and shaping individuals’ intellectual and personal growth. A sales and marketing professional thrives on understanding market dynamics, building client relationships, and driving business success. Both roles demand strong communication, problem-solving, and interpersonal skills to inspire, influence, and achieve impactful results in their domains.
Overview
7
7
years of professional experience
Work History
Senior Associate - Counselor
Physics Wallah Ltd
Panchkula
01.2025 - Current
- Student Counseling – Guide students on course selection and career planning, using CRM for personalized interactions.
- Lead Management – Track, nurture, and convert leads efficiently through CRM tools.
- Performance monitoring – Analyze data via ERP to assess academic progress and counseling effectiveness.
- Process Coordination – Streamline admissions and academic processes using ERP systems.
- Feedback Integration – Collect and analyze student feedback to improve services through CRM insights.
Senior Executive (Admission Officer)
Aakash Institute Pvt Ltd
Panchkula
01.2021 - 01.2024
- Customer Relationship Management – managing and optimizing client interactions effectively.
- Data Analysis – Leveraging CRM/ERP insights for strategic decision-making.
- Process Optimization – Streamlining workflows and sales operations using ERP tools.
- Lead Management – Tracking and nurturing leads through CRM systems.
- Reporting and Forecasting – Generating insights and accurate sales projections.
Social Science TGT
SKY World School
Panchkula
03.2019 - 04.2020
- Effective Communication – Conveying concepts clearly and engagingly.
- Active Listening – Understanding students' needs and concerns.
- Adaptability – Tailoring methods to diverse learning styles.
- Empathy – Building trust and nurturing confidence.
- Motivational Skills – Inspiring and encouraging continuous learning.
Social Science TGT
Brilliance World School
Panchkula
03.2018 - 03.2019
- Critical Thinking – Encouraging analysis of social structures and issues.
- Research Expertise – Guiding students in evidence-based studies.
- Cultural Sensitivity – Promoting inclusivity and diverse perspectives.
- Conceptual Clarity – Simplifying complex sociological theories.
- Engaging storytelling – bringing social phenomena to life through examples.
Intern
Government school of Bajwada (Landran)
Bajwada
11.2017 - 02.2018
- Managed classes of up to 40 students.
- Designed weekly plans and study materials.
Education
B.ed - Social Science
Punjabi University
Patiala01.2018
MA - Sociology
Panjab University
01.2016
BA Honors -
Panjab University
01.2014
10+2 -
Satluj Public School
PKL01.2011
Matrix -
St. Soldier's PKL
01.2009
Skills
- Effective communication – conveying concepts and value propositions clearly
- Active listening – understanding student and client needs deeply
- Data analysis – using CRM/ERP insights for informed decision-making
- Lead nurturing – managing student and client interactions seamlessly
- Strategic Planning – Designing tailored education or sales strategies
- Process automation – optimizing workflows via ERP tools
- Relationship building – fostering trust with students and stakeholders
- Problem-solving – addressing challenges with innovative solutions
- Feedback utilization – integrating insights to improve outcomes
- Performance monitoring – tracking progress and refining strategies
Accomplishments
2018-2020, Managed classes of up to 40 students, designed weekly plans and study material, achieved given targets, generated walk-ins and helped the company to grow.
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Punjabi
Upper Intermediate (B2)
B2
Timeline
Senior Associate - Counselor
Physics Wallah Ltd
01.2025 - Current
Senior Executive (Admission Officer)
Aakash Institute Pvt Ltd
01.2021 - 01.2024
Social Science TGT
SKY World School
03.2019 - 04.2020
Social Science TGT
Brilliance World School
03.2018 - 03.2019
Intern
Government school of Bajwada (Landran)
11.2017 - 02.2018
B.ed - Social Science
Punjabi University
MA - Sociology
Panjab University
BA Honors -
Panjab University
10+2 -
Satluj Public School
Matrix -
St. Soldier's PKL
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