Neha Adawadkar
Consultant PMO/Assistant Manager
Bangalore
Summary
Results-driven professional with a decade of diverse experience spanning operations and project management across various domains. With six years honing expertise in optimizing operational efficiency and four years spearheading successful projects. Seeking opportunities to leverage my extensive experience and expertise in operations and project management to contribute to the success and growth of a dynamic organization. Passionate about driving operational excellence, fostering innovation, and delivering tangible results
Overview
16
16
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Consultant PMO / Assistant Manager
Randstad
07.2023 - Current
- Led successful deployment of phone systems for corporate clients, managing coordination between internal teams and external vendors.
- Assisted Project Manager in developing comprehensive project plans, including timelines, resource management, and risk management strategies
- Utilized project management tools such as Smartsheet to track progress, manage resources, and document milestones.
- Led and managed multiple project initiatives, ensuring on-time, efficient delivery of both standard and ad-hoc projects.
- Identified project risks and issues, proactively escalating and tracking mitigation strategies to ensure timely resolution.
- Collected and documented project requirements, supporting PMO Operations in tracking progress and maintaining project alignment.
- Assisted leadership with data gathering, analysis, and reporting to inform project strategies.
- Coordinated with Technical Team Leads to manage, track, and update PMO Ivanti tickets, ensuring accuracy and efficiency, and monitoring.
Subject Matter Expert - PC
Deluxe Entertainment
05.2022 - 07.2023
- Spearheaded the implementation of quality management processes for localization and subtitle projects, ensuring adherence to best practices and client requirements
- Supported various initiatives and projects across operational pillars as part of the Project Management Office (PMO) function within PC-Ops, overseeing a team of 5 Project Coordinators/Senior Project Coordinators and providing oversight for PC-Ops and Quality Ops areas
- Conducted quality assessments and audits throughout the project lifecycle, identifying areas for improvement and implementing corrective actions to enhance project quality and efficiency
- Collaborated with cross-functional teams to establish quality metrics and key performance indicators (KPIs) to track and to drive continuous improvement initiatives which resulted in 6% reduction in Q3 on client identified error (CIE)
- Introduced PKT (process knowledge test) for PC domain to encounter knowledge gap and training need assessments
- Assisted in collecting information, data, and reports to compile monthly Operations Review presentations for global management, highlighting achievements, challenges, and areas for enhancement
- Facilitated weekly calls with Project Managers throughout the organization to analyze improvement opportunities and address team challenges
Project Manager - Success Manager
Kraft Concept Marketing Solutions Pvt Ltd
08.2021 - 01.2022
- Initiated, developed, and oversaw projects encompassing paid marketing, frontend web development, graphic design, and social media marketing for diverse clientele
- Effectively managed a team of graphic designers and digital marketers, content writer and frontend web developer in the planning, execution
- Facilitated brainstorming sessions and creative briefings to generate innovative design concepts and marketing ideas
- Assisted the Business Development team by contributing to the preparation of presentations aimed at prospective clients
- Conducted project kick-off meetings, defining project scope, objectives, and deliverables in collaboration with clients and internal stakeholders
Associate
Allstate Insurance Private Limited
08.2018 - 12.2019
- Exhibited proficiency in categorizing claim documents and processing Special Investigation Unit (SIU) and catastrophic claims
- Managed CHECK deposition procedures, paying close attention to detail and adhering to legal protocols
- Moved to CI team due to exceptional idea suggested which led curb on 700 dollars and complete coverage out of TAT files; also helped team members to be in flexible shifts
- Under CI Team - Supported project managers in all aspects of project planning, execution, and monitoring, ensuring adherence to project timelines and deliverables
- Created meeting agendas, minutes, GANTT charts, and other pertinent documentation to foster clear communication within the team
- Monitor project progress, facilitating prompt adjustments to workflows and deadlines
- Coordinated project activities and facilitated communication between project team members, stakeholders, and vendors to drive project progress and mitigate risks
Senior Medical Transcriptionist
Prime Meditech
02.2012 - 03.2016
- Transcribed medical notes accurately and efficiently, ensuring a seamless record of patient visits with healthcare providers
- Demonstrated exceptional proficiency in translating as well as maintaining strict adherence to confidentiality laws and guidelines
Associate
WNS Global Services Pvt Ltd
01.2011 - 01.2012
- Managed local searches for residential properties in the UK, ensuring accurate and timely results
- Prepared and delivered detailed property reports to clients and customers, providing essential information for decision-making
Medical transcriptionist
Prime Meditech
12.2008 - 02.2010
- Transcribed medical notes accurately ensuring a seamless record of patient visits with healthcare providers
Education
Bachelor of commerce -
Devi Ahilya Vishwavidyalaya
07.2005 - 04.2008
PGDBA (Distance Learning) - undefined
SCDL
07.2008 - 04.2010
Skills
Communication Management I Team Management I Project Execution I PMO I Project Management I Stakeholder Management I Trello I MS Office I MS Visio I JIRA I Smartsheet I Google Suite
Certification
CAPM - Certified Associate in Project Management
Timeline
Consultant PMO / Assistant Manager
Randstad
07.2023 - Current
Google Project Management
09-2022
CAPM - Certified Associate in Project Management
08-2022
Subject Matter Expert - PC
Deluxe Entertainment
05.2022 - 07.2023
Project Manager - Success Manager
Kraft Concept Marketing Solutions Pvt Ltd
08.2021 - 01.2022
Associate
Allstate Insurance Private Limited
08.2018 - 12.2019
Senior Medical Transcriptionist
Prime Meditech
02.2012 - 03.2016
Associate
WNS Global Services Pvt Ltd
01.2011 - 01.2012
Medical transcriptionist
Prime Meditech
12.2008 - 02.2010
PGDBA (Distance Learning) - undefined
SCDL
07.2008 - 04.2010
Bachelor of commerce -
Devi Ahilya Vishwavidyalaya
07.2005 - 04.2008
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