Psychotherapist with an eclectic approach using a trauma-informed, narrative-based, CBT, and strength-based lens to work through the client’s distress. Qualified and compassionate mental health professional with relevant experience in diverse populations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Counselor
Annet Technologies
Mumbai
09.2022 - Current
Delivered face-to-face and call counseling to employees across pan-India locations, focusing on their mental and emotional well-being
Conducted individual goal-setting sessions to support employees in achieving personal and professional milestones
Assisted in providing resources necessary for their growth
Conducted follow-up calls to track and ensure employees' progress toward achieving their personal and professional goals
Offered guidance and self-help tools to employees for managing stress and emotional challenges, enhancing their overall well-being
Maintained detailed records of counseling sessions, with a strong emphasis on ensuring the confidentiality and security of all employee information
Developed and implemented a mental and physical health policy to raise awareness about employee well-being and reduce the stigma associated with mental health issues
Designed weekly templates on mental health and physical well-being topics
Conducted internal training sessions on mental health and self-development to improve emotional well-being and address workplace challenges
Actively participated in employee engagement activities and festival events, fostering a positive and supportive work environment.
Senior Counselor
iCALL Helpline project of Tata Institute of Social Sciences
Chembur
06.2019 - 08.2022
Delivered counseling services worldwide via telephone, email, and chat, utilizing various therapeutic modalities, including CBT, REBT, DBT, QACP, solution-focused, narrative, and trauma-informed therapies
Addressed a wide spectrum of client concerns across all age groups, including relationship issues, family dynamics, academic challenges, work-life balance, sexuality, mental illness, physical health, economic crises, suicidal & self-harm tendencies, grief, trauma, and abuse
Provided feedback and mentorship to new counselors to enhance their email counseling skills
Participated in supervision with senior counselors to continuously improve counseling techniques and support professional development
Led and facilitated both external and internal training sessions for counseling teams and psychology students
Organized and participated in debrief meetings, group discussions, and team-building activities
Conducted training sessions and mock calls to support the onboarding of new counselors
Managed monthly data (MIS) related to client interactions through calls, emails, and chats, and authored case studies throughout the year
Maintained detailed documentation of client concerns and ensured confidentiality of records
Developed task matrices and assigned responsibilities to email consultants for efficient workflow management.
Education
Master’s in psychology - Clinical Psychology
Department of Applied Psychology (Mumbai University)
Santacruz
01-2019
Bachelor of Arts - Psychology
V.G.VAZE Kelkar College
Mulund
01-2017
Skills
Reflective Listening skills
Empathy and Patience
Excellent Communication skills
Rapport Building
Problem Solving Ability
Therapeutic Skills
Internship
As a part of curriculum (Master’s) interned at:
Lokmanya Tilak Municipal General Hospital, Sion
J. J. Hospital, Sandhurst Road
Regional Mental Hospital, Thane
Chhatrapati Shivaji Maharaj Hospital, Kalwa
As an Intern conducted clinical interviews and mental status exams.
Administered personality, intelligence, and neuropsychological assessments for clients of all ages.
Collected family input and provided psychoeducation on clients' functioning.
Certification
Date of Birth – 22th January’1997
Nationality – Indian
Marital status- Married
LANGUAGES
English
Hindi
Marathi
TRAINING & COURSES
Advanced DBT skills training webinar
Webinar on therapeutic processes in counseling and psychotherapy
Narrative therapy Training
Couple & Family Therapy
Timeline
Senior Counselor
Annet Technologies
09.2022 - Current
Senior Counselor
iCALL Helpline project of Tata Institute of Social Sciences
06.2019 - 08.2022
Master’s in psychology - Clinical Psychology
Department of Applied Psychology (Mumbai University)
Bachelor of Arts - Psychology
V.G.VAZE Kelkar College
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