Neha Arora
Ludhiana
Summary
Self-assured and methodical professional with expertise in task orchestration, team coordination, and facilitation of seamless daily operations.
Overview
8
8
years of professional experience
Work History
OPERATION EXECUTIVE
Market Xcel Data Matrix Pvt. LTD.
12.2020 - 01.2024
- Market Research & Benchmarking: - Conducted detailed competitive analysis and product price benchmarking using data from various websites to support client pricing strategies.
- Project Coordination & Reporting: - Assigned and tracked daily tasks across teams while maintaining effective communication flow & Prepared structured reports and status updates for project managers and senior leadership.
- Operational Support & Communication: - Ensured seamless day-to-day operations by coordinating with internal teams and addressing workflow bottlenecks. Supported management in planning and execution of ongoing projects..
DATA ENTRY OPERATOR
Manish Gupta and Associations
06.2017 - 07.2018
- DATA ENTRY: - Transfers information from paper formats into computer files.
- FILE MANAGING: - Gathered all hard copy documents, sorting and filling them manually.
- COURIER HANDLING: - Managing all the couriers and tracking the couriers.
TELE SALES EXECUTIVE
ICICI BANK (CREDIT CARD DEPARTMENT)
06.2016 - 03.2017
- TELE-CALLER: - works in a call center and uses inbound and outbound calling to make sales.
Education
Bsc.IT - Bachelor of Information Technology
Lovely Professional University
01.2019
H.S.C - Science
Punjab State Board
01.2016
S.S.C -
Punjab State Board
01.2013
Skills
- Creativity
- Collaboration
- Adaptability
- Active
- Time management
- Solving issues
- Attention to detail
- Leadership quality
- Microsoft Office
- Freshdesk
- Customer service
Hobbies and Interests
Listening Music
Languages
- English
- Punjabi
- Hindi
Industrial Hard Skills
- Microsoft Office
- Freshdesk
- Customer Service
Timeline
OPERATION EXECUTIVE
Market Xcel Data Matrix Pvt. LTD.
12.2020 - 01.2024
DATA ENTRY OPERATOR
Manish Gupta and Associations
06.2017 - 07.2018
TELE SALES EXECUTIVE
ICICI BANK (CREDIT CARD DEPARTMENT)
06.2016 - 03.2017
Bsc.IT - Bachelor of Information Technology
Lovely Professional University
H.S.C - Science
Punjab State Board
S.S.C -
Punjab State Board
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