Summary
Overview
Work History
Education
Skills
Websites
Recognition And Awards
Timeline
Generic
Neha Arora

Neha Arora

Hyderabad

Summary

Engineering Leader with over 15 years of experience in scaling teams and developing enterprise-grade platforms. Successfully led high-impact programs in HR Tech and FinTech, supporting over 500,000 users and managing billions of transactions monthly. Expertise in aligning technology with business objectives and fostering innovation within agile teams. Committed to cultivating inclusive engineering environments and driving strategic technology initiatives.

Overview

16
16
years of professional experience

Work History

Engineering Manager

Amazon
Hyderabad
01.2022 - Current
  • Led the launch of the MyHR Platform, a centralized self-service HR portal used by over 500,000 Amazon employees globally to address their HR needs.
  • Led teams to design and develop a proof of concept for the new in-house Amazon General Ledger (AGL) system, a mission-critical financial backbone to replace legacy third-party software. The Fintech General Ledger platform POC enables the daily processing of more than 371 million financial transactions monthly to support internal and external financial reporting for the Finance, Tax, and Accounting teams.
  • Reduced the time to resolve queries (TTR) by 65%, and reduced on-site HRx transactions by 70%.
  • Increased first contact resolution rate by 70%.
  • Led 95% adoption for MyHR worldwide, with individual country adoption of 75%, while maintaining a PRR of 90%, paving the way for the deprecation of legacy channels: emails, and direct calls to 1-800-xx.
  • Collaborated with Finance stakeholders to define key business requirements, risks, and success criteria for the new GL system.
  • Designed and implemented a journal processing workflow that demonstrated 30% faster processing times, linear scalability up to 10x the baseline load, and 100% data accuracy and completeness, as compared to third-party software.
  • Implemented parallel processing capabilities to significantly improve the performance and scalability of financial transactions.
  • Designed and executed a comprehensive testing strategy covering complex use cases across multiple ledgers (U.S., France, Turkey) and financial data sources.
  • Developed new reporting capabilities in the Finance Data Vault to support validation and reconciliation processes.
  • Partnered with Legal to ensure intellectual property protection and compliance throughout the development process.
  • Created detailed documentation on risks, mitigation plans, and future requirements to support strategic decision-making on the full AGL build.
  • Mentored engineering talent cultivated a culture of ownership and innovation.

Project Manager

Fidelity International
Gurugram
05.2018 - 11.2021
  • Delivered complex regulatory and strategic programs across 13 Scrum teams.
  • Created and monitored program plans, providing status reports to stakeholders.
  • Facilitated PI Planning, Scrum of Scrums, and Scrum ceremonies to ensure alignment.
  • Managed risks, dependencies, issues, defects, and program backlog effectively.
  • Coordinated collaboration between SMEs, technical leads, business stakeholders, and key functions.
  • Identified and monitored KPIs to drive continuous improvement in delivery practices.
  • Anticipated systemic and behavioral impediments, resolving them with appropriate resources.

External Consultant/Scrum Master

Bankdata
Gurugram
07.2014 - 05.2018
  • Executed the MIFID II regulatory project, notifying customers with leveraged holdings and value declines of over 10%.
  • Facilitated Agile ceremonies to coach teams on Agile principles and values.
  • Implemented engineering practices such as pair programming, test-driven development, and DevOps methodologies.
  • Drove continuous improvement initiatives utilizing Toyota Kata to enhance quality and team velocity.

Software Engineer

HSBC
Pune
06.2012 - 07.2014
  • Developed applications for UK Life and Pensions team, translating business needs into functional software.
  • Received recognition for contributions to CSR activities as part of HSBC Red Club.
  • Served as Master of Ceremony for Annual Family Day event, engaging over 1,000 attendees.

Software Engineer

Infosys
Pune
02.2010 - 06.2012
  • Developed DB2 stored procedures, APIs, CICS screens, and COBOL applications for the Mass Member Move project.
  • Enhanced online application performance by 40% through DB2 query tuning in ACAS legacy systems.
  • Conducted critical performance tuning of online applications within ACAS legacy systems.

Education

MBA - Strategy and Leadership

Indian School of Business
Hyderabad
12-2022

CFA (Level 1) -

CFA Institute
USA
01.2018

Bachelor of Engineering - Electronics and Telecommunication

Maharishi Dayanand University
Rohtak
08.2009

Skills

  • Systems architecture and design
  • Cloud computing
  • Distributed architecture
  • Software development lifecycle
  • Risk management and planning
  • Communication and stakeholder management
  • Problem solving and critical thinking
  • Mentoring and coaching
  • Adaptability and resilience

Websites

Recognition And Awards

  • Best Project - Team Award, 08/20, Fidelity International
  • Fidelity Pandemic Star, 05/20, Fidelity International
  • Best Scrum Team, 08/19, Fidelity International
  • Reviewer of the Quarter, 06/13, HSBC

Timeline

Engineering Manager

Amazon
01.2022 - Current

Project Manager

Fidelity International
05.2018 - 11.2021

External Consultant/Scrum Master

Bankdata
07.2014 - 05.2018

Software Engineer

HSBC
06.2012 - 07.2014

Software Engineer

Infosys
02.2010 - 06.2012

MBA - Strategy and Leadership

Indian School of Business

CFA (Level 1) -

CFA Institute

Bachelor of Engineering - Electronics and Telecommunication

Maharishi Dayanand University

Similar Profiles

CREATE PROFILE
Neha Arora