Neha Bissa
Pune
Summary
Business Analyst with extensive experience at Accenture, specializing in process improvements and stakeholder engagement. Expertise in business requirement documentation and agile methodologies, consistently delivering solutions that enhance operational efficiency. Strong problem-solving abilities and a collaborative approach ensure alignment between cross-functional teams and client expectations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Business Analyst
ACCENTURE
Pune
10.2024 - Current
- Acted as liaison between cross-functional teams and stakeholders for two internal projects.
- Prepared essential documentation including business requirement documents and project plans.
- Conducted data analysis using Excel to support decision-making and reporting.
- Created visual assets such as workflow diagrams and roadmaps to communicate project insights.
- Collaborated with development and testing teams to translate business requirements into user stories.
- Analyzed business processes to identify improvement opportunities and enhance efficiency.
- Gathered and documented requirements from cross-functional teams for clarity.
- Managed projects, serving as primary liaison between client and internal groups to meet goals.
Business Analyst
AXIS BANK
Pune
09.2023 - 08.2024
- Executed end-to-end project in loan domain, ensuring alignment with client requirements.
- Collaborated with clients and stakeholders to manage expectations on deliverables.
- Reviewed performance reports daily, weekly, and monthly for internal and external teams.
- Managed project scope to prevent scope creep while delivering agreed-upon outcomes.
- Facilitated communication between developers and stakeholders to clarify enhancement needs.
- Conducted Joint Application Development sessions with industry experts to gather detailed requirements.
- Created technical documentation, including BRD and test scenarios based on requirements.
- Performed functional testing to verify product compliance with client specifications.
Business Analyst
INDUSIND BANK
Pune
05.2023 - 08.2023
- Gathered software requirements from clients to ensure alignment with development teams.
- Drafted and maintained business requirements, aligning them with functional and technical specifications.
- Prepared and analyzed system use cases and business requirement documents.
- Created use case diagrams, activity diagrams, and Balsamiq wireframes to support project clarity.
- Contributed to sprint planning by developing user stories and conducting user acceptance testing.
- Interacted with internal and external stakeholders to facilitate communication and collaboration.
- Applied complete knowledge of SDLC and software development processes throughout projects.
Business Analyst
KOTAK MAHINDRA BANK
Pune
11.2022 - 04.2023
- Engaged clients to gather software requirements, ensuring alignment with development teams.
- Drafted and maintained business requirements, aligning them with functional and technical specifications.
- Prepared and analyzed system use cases and business requirement documents.
- Created use case diagrams, activity diagrams, and Balsamiq wireframes.
Business Analyst
HDFC BANK
Pune
07.2018 - 10.2022
- Developed technical documentation, including BRD, matrices, and test scenarios based on requirements.
- Conducted functional testing to ensure alignment with client specifications.
- Delivered training to new hires, enhancing process efficiency and knowledge transfer.
- Identified and resolved impediments during sprint meetings, facilitating reviews and retrospectives.
- Collaborated with support teams to ensure smooth project transition to production.
- Created use case diagrams, activity diagrams, and Balsamiq wireframes for visual representation of processes.
Education
MBA -
RAJASTHAN TECHNICAL UNIVERSITY
01.2018
B.COM -
JAI NARAYAN VYAS UNIVERSITY
01.2016
Skills
- Business process analysis
- Banking expertise
- Project management
- Process improvement
- Reporting and documentation
- Agile methodology and Scrum
- Jira and Confluence
- Test case preparation
- Defect management
- Requirements analysis
- Stakeholder engagement
- Training and knowledge sharing
- Team leadership
- BRD and process flow development
- Stakeholder management
- FRD development
- Interpersonal skills
- Problem solving
- Conflict resolution
- Critical thinking
Certification
- LESS agile
- Requirement Gathering & User stories
- AGILE
- SCRUM
- Communication & Media Certification
- Certified Mutual fund distributor endorsed by NISM
Languages
- English
- Hindi
Personal Information
Date of Birth: 12/13/94
Timeline
Business Analyst
ACCENTURE
10.2024 - Current
Business Analyst
AXIS BANK
09.2023 - 08.2024
Business Analyst
INDUSIND BANK
05.2023 - 08.2023
Business Analyst
KOTAK MAHINDRA BANK
11.2022 - 04.2023
Business Analyst
HDFC BANK
07.2018 - 10.2022
MBA -
RAJASTHAN TECHNICAL UNIVERSITY
B.COM -
JAI NARAYAN VYAS UNIVERSITY
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