Summary
Overview
Work History
Education
Skills
Timeline
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Neha Bushan

Neha Bushan

Deputy Manager
Bhugaon

Summary

Accomplished Deputy Manager at Bajaj Allianz Life Insurance Co, adept in operations management and analytical thinking. Spearheaded strategic initiatives, excelled in cross-functional collaboration and effective communication, achieving significant business growth. Skilled in business analysis and reporting, consistently enhancing stakeholder relationships. Diligent and dedicated Deputy Manager with more than 8 years of experience in Managing Operations. Excellent interpersonal and communication skills. Dynamic and determined with exceptional leadership qualities.

Overview

15
15
years of professional experience

Work History

Deputy Manager

Bajaj Allianz Life Insurance Co
09.2022 - Current
  • Identified areas for improvement within the department, implementing strategic initiatives to address gaps in performance or resources.
  • Oversaw daily operations of the department, ensuring maximum productivity and adherence to company policies.
  • Created reports and analyzed and interpreted data.
  • Collaborated with cross-functional teams to drive business growth and achieve corporate objectives.
  • Partnered with upper management in executing functional strategies and reporting capabilities.
  • Developed strong relationships with stakeholders to facilitate smooth communication and project completion.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Analyzed and reported performance data, translating findings into practical improvement actions.

Project Manager

FUEL
11.2021 - 07.2022
  • Identified plans and resources required to meet project goals and objectives.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
  • Prepared and submitted project invoices for review and approval.
  • Negotiated and managed third-party contracts related to project deliverables.
  • Managing P2P process (Requisition, purchase, Receiving, and paying)
  • Supplier coordination Maintain accurate records and reports and relevant documentation.
  • Contract negotiation / review the contract
  • Involved in procurement activities and Projects.
  • Smoother Hiring and On-boarding of the resources.
  • Service Level agreements- Tracking measuring and reporting


Assistant Manager of Operations

PNB Met Life Insurance
07.2009 - 01.2014
  • Boosted customer satisfaction by addressing inquiries promptly and resolving issues effectively.
  • Maintained accurate records of all transactions within the department to facilitate transparent reporting systems.
  • Enhanced employee productivity through regular training sessions and performance evaluations.
  • Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
  • Monitored key performance metrics to identify areas for improvement.
  • Implemented new technology to streamline processes and improve operations.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Achieved high levels of accuracy in policy documentation by diligently reviewing and correcting errors before submission.
  • Utilized data analysis tools to monitor trends in policy usage, identifying opportunities for improvement or adjustments as needed.
  • Handled end-to-end cycle for Procure to Pay, Sourcing, Contract Management, and Supplier management process.
  • Worked on Ariba P2P, buying, requisitioning, ordering, receiving and invoicing.
  • Processing customer Service financial and non-financial requests.
  • Creating and processing RFP and in Ariba, Change/Cancel PO as per requirement.

Education

MBA - Human Resources Management

Sikkim Manipal University
04.2001 -

Bachelor of Science - Information Technology

Sikkim Manipal University
04.2001 -

Skills

  • Performance Improvements
  • Cost analysis and savings
  • Task Delegation
  • Process and procedure development
  • Operations Management
  • Analytical Skills
  • Time Management
  • Business Analysis and Reporting
  • Effective Communication
  • Analytical Thinking

Timeline

Deputy Manager

Bajaj Allianz Life Insurance Co
09.2022 - Current

Project Manager

FUEL
11.2021 - 07.2022

Assistant Manager of Operations

PNB Met Life Insurance
07.2009 - 01.2014

MBA - Human Resources Management

Sikkim Manipal University
04.2001 -

Bachelor of Science - Information Technology

Sikkim Manipal University
04.2001 -

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Neha BushanDeputy Manager