Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
CustomerServiceRepresentative
Neha Chauhan

Neha Chauhan

Kanpur

Summary

  • Knowledgeable daycare leader with in-depth understanding of program management. Hardworking and decisive with good organizational, problem-solving and conflict management skills.
  • Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
  • Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
  • Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
  • Dedicated professional with a history of meeting company goals utilizing consistent and organized practices.
  • Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
  • Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
  • Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
  • To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

14
14
years of professional experience

Work History

Center Head (Admissions)

VP Parihar OPC Enterprises Private Limited
11.2022 - Current
  • Developed a high-performing team through effective recruitment, training, and mentoring initiatives.
  • To Evaluate the quality of the leads coming from the team.
  • To shortlist the effective leads to be worked by the team
  • To Co-ordinate with the colleges we deal with.
  • Make sure to get the lead converted in our colleges we deal with.
  • To co-ordinate with our students studying in our colleges to get their issue resolved if any.

Senior Counselor

The Admission Guru
01.2021 - 11.2022
  • To Check the quality of the lead to work for.
  • To provide an effective counseling to the student as per his profile with timely intervention and follow-up on admission process
  • Evaluated program outcomes using data-driven approaches informed by client feedback, staff input, and industry best practices to ensure continuous improvement of counseling services.

Counselor

Satguru Education Private Limited
11.2010 - 12.2021
  • Maintained accurate documentation of Students (Referred as Client) interactions, assessments, and progress notes for effective case management.
  • Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
  • Contributed to a supportive work environment by sharing knowledge, resources, and new findings within the counseling field.
  • Communicated closely with other counselors to devise programs and activities based on developmental and academic levels.
  • Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
  • Implemented and developed core counseling programs to meet each individual's specific and varying needs.

Education

Bachelor Of Arts - Economics,English Language And Sanskrit

A.N.D.N.N.M. Mahavidyalaya
Kanpur, Uttar Pradesh
06.2006

Master Of Arts - Economics

A.N.D.N.N.M Mahavidyalaya
Kanpur, Uttar Pradesh
06.2008

Skills

  • Staff Development
  • Training and mentoring
  • Space organization
  • Parent Communication
  • Assistant HR Recruiter
  • Office Management
  • Team Handling
  • Communication Handling with the colleges we deal with
  • Effecting Leads Sorting

Hobbies

  • To Gather information relevant to my work field
  • To study about different religion we can see in India

Languages

English
Upper intermediate (B2)
Hindi
Advanced (C1)
Punjabi
Beginner (A1)

Timeline

Center Head (Admissions)

VP Parihar OPC Enterprises Private Limited
11.2022 - Current

Senior Counselor

The Admission Guru
01.2021 - 11.2022

Counselor

Satguru Education Private Limited
11.2010 - 12.2021

Bachelor Of Arts - Economics,English Language And Sanskrit

A.N.D.N.N.M. Mahavidyalaya

Master Of Arts - Economics

A.N.D.N.N.M Mahavidyalaya
Neha Chauhan