Neha Dambhare
Software Lead
Pune
Summary
Strategic Consultant Specialist with over 10 years of experience in testing and risk assessment. Developed comprehensive testing frameworks for automation that enhanced data quality and transparency. Managed workflows and delivered high-quality QA documentation on time while collaborating with cross-functional teams to meet project objectives.
Overview
14
14
years of professional experience
3
3
Certifications
Work History
Specialist Consultant
HSBC Technology & Services
09.2025 - Current
- Led initiatives to optimize testing processes in Payments area, resulting in enhanced operational efficiency across departments with quality deliverables.
- Developed and implemented strategic plans for technology integration, improving project delivery timelines significantly.
- Managed cross-functional teams in the execution of software solutions, facilitating improved communication and collaboration.
- Conducted comprehensive analyses of system performance, identifying areas for improvement and driving user satisfaction.
- Worked on batch process and online process for banking in Mainframe for HSBC bank application on Mainframe technology
QA Test Lead
Citi
12.2021 - 09.2025
- Company Overview: The EUC (End-User Computing) elimination/remediation bank project involves identifying and addressing potential risks associated with the use of End-User Computing tools within an organization
- The aim of the project is to improve data quality, reduce errors, and enhance transparency by replacing or remediating Excel spreadsheets or other desktop tools with more robust and secure solutions
- Reviewing and analyzing the EUCs used within the organization to determine high-risk areas and prioritize remediation efforts
- Developed comprehensive testing frameworks to guarantee compliance with identified standards and executed through Automation using IntelliJ .
- Creating documentation and reports to communicate the changes that are being made to EUCs to FRSS & GPA teams
- Collaborated with the development team to resolve discovered problems.
- Oversee punctuality and precision in finalizing QA documents such as test plans, cases, defects assessments and conclusion summaries.
- Increased transparency with remediation of Excel spreadsheets and Jira Dashboard creation with traceability Matrix.
- Led comprehensive testing strategies, enhancing software quality and reducing defect rates significantly.
- Coordinated cross-functional teams to implement Agile methodologies, streamlining project timelines and improving collaboration.
- Developed and maintained automated test scripts, increasing testing efficiency and ensuring system reliability.
- Mentored junior QA staff, fostering skill development and promoting best practices in software testing.
Module Lead
Mphasis (First Republic Bank,US)
08.2018 - 12.2021
- KYC application integrated with Private Wealth Management (PWM) involves the management of assets of high-net-worth individuals (HNWI) or accredited investors
- Analyzing BRD documents and preparation of Test plan and test strategy
- Develop test cases and prioritize testing activities
- Execute all the test case and report defects, define severity and priority for each defect
- Working in an Onshore-Offshore Model, Involved in Business requirement gathering Preparing Test Case and Test data based on Requirements
- Documented & tracked test scripts, test results, test analysis & reported the defects in TFS based on the severity & priority
- Ensuring that all QA deliverables are completed on time and meet the required quality standards, including test plans, test cases, defect reports, and test completion reports
- Review on Automation Test Scripts
- Tested User Interface inconsistency and application functionality manually
- Private Wealth Management (PWM) involves the management of assets of high-net-worth individuals or accredited investors
Senior Test Engineer
Mphasis (First Republic Bank,US)
07.2015 - 08.2018
- Executed quality assurance tasks in KYC Application testing for FRB Bank.
- Analyzed requirements documents to ensure proper coverage of testing activities.
- Performed functionality checks after validating high-risk regions/Countries for Secure KYC process.
- Contributing ideas and participating in efforts to further improve and streamline the process Responsible for EDD analysis of foreign correspondent banking customers.
- Ensure KYC application works accurately with integration of partner applications like Private welth,Lending and Deposit accounts
- Participate in Offshore-Onshore KYC meetings with relevant Business
- Responsible for reviewing of test plan, test cases and test evidences
- Adhere to AML controls, Ensuring Sanctions, PEP screenings, KYC Trigger Event processes and KYC/AML policies
- Always keep track of all issues, bugs, and tasks reported in the defect tracking tool, TFS (Team Foundation Server), based on the severity and priority.
- Executed production testing in live settings ensuring flawless product delivery.
- Performed regression tests for each build in order to check defect resolutions and overall software performance.
Network Engineer
Mphasis (British Telecom)
06.2012 - 07.2015
- Company Overview: This Project will create efficiencies throughout operations and transparency into process progress, including handoffs, internal tasks, and KPIs
- Analyzed project requirements and documentation.
- Wrote test cases, executed those test cases, and optimized test cases.
- Maintained updated reports on resolved bugs.
- Network monitoring for British Telecom and AT&T
- This Project will create efficiencies throughout operations and transparency into process progress, including handoffs, internal tasks, and KPIs
- Analyzed complex requirements to design effective test cases that covered all scenarios.
Education
Bachelor of Engineering Technology - Electrical, Electronics And Communications Engineering
SMT, RPCE College of Engineering
Nagpur, MH12th - PCM
Z.P.High School Pandharakawada, Dist Yavatmal, MH
Pandharakawada, MaharashtraSkills
Quality assurance
Manual Testing
User acceptance testing
Integration testing
Automation Testing
BDD,Cucumber
Agile
Test planning and documentation
Defect Management
Traceability matrix
Intellij
Confluence
Jira
TOSCA
Effort estimation
Mainframe technology
IT governance
API Testing
Selenium
Data Stubbing
Playwrigh
Accomplishments
- Runner-up winner for Corporate Citizen’s Award, annual rewards and recognition-ACE, 2017
- Special mention winner, Mphasis Hackathon Challenge Season 6, 2020
- Received employee Monthly Summit Award 5 times for outstanding performance
- Appreciation from client, on completion of successful project implementation
Certification
ISTQB Certified
Phone
+91, 9970268085
Timeline
Specialist Consultant
HSBC Technology & Services
09.2025 - Current
QA Test Lead
Citi
12.2021 - 09.2025
Module Lead
Mphasis (First Republic Bank,US)
08.2018 - 12.2021
Senior Test Engineer
Mphasis (First Republic Bank,US)
07.2015 - 08.2018
Network Engineer
Mphasis (British Telecom)
06.2012 - 07.2015
12th - PCM
Z.P.High School Pandharakawada, Dist Yavatmal, MH
Bachelor of Engineering Technology - Electrical, Electronics And Communications Engineering
SMT, RPCE College of Engineering