Neha Deshmukh
Nashik
Summary
Detail-oriented individual with excellent communication and project management abilities. Proficient in handling multiple tasks efficiently and effectively within fast-paced environments. Proactive approach in identifying and resolving issues, with a strong focus on optimizing processes and supporting team objectives. Seeking a career in esteemed organization that offers continuous learning opportunities and a multitude of challenges. Committed to enhancing skills and contributing to the growth and development of the organization.
Overview
10
10
years of professional experience
Work History
Pre & Post Sales & Service Support, Project Coordinator
Metal Power Analytical Private Limited
Mumbai
03.2022 - Current
- Team leader of 3 members and to head a team of sales Coordinator, Sales Support for domestic and exports
- Based in the Corporate office and taking care of complete sales support, dispatch, logistics operations
- Processing of purchase orders, preparing purchase invoice, punching purchase order in SAP
- Booking flights for exports projects
- Coordinating with client for complaints, AMC after successful dispatch of material
- Coordinate with internal departments like Purchase, Accounts, Production and Stores to fulfill customers’ requirements
- Communication with customers for visit schedule, orders, commercial matters related to shipment
- Maintain updated customer data in the system
- Generation of MIS
- Inventory management
- (Spares stock management)
- Follow up with customers for orders as per submitted offers
- Following up for outstanding payment
- Assist sales department to generate new inquiries based on the available data base
- Logistic Responsible for complete logistic operations i.e., packing to dispatch at customer place
- Responsible for Tender related Document
- Responsible for CRM (Certified Reference Material) enquiry generation Managing customer relationship by taking feedback, arranging feedback form, customer satisfaction form
- Arranging customer satisfaction survey
- Dealing with exports customer for PDI (Pre dispatch inspection) Arranging for PDI with customer domestic and international
- Dealing with Lab for sample testing received from customer end
- Follow up for spares and when selection of grades related to CRM is required
- Tracking DAR (Daily activity report) of every salesperson
- Helping team members to solve a query with intradepartmental
- Solving customers queries related to CRM, Bank advice, Delivery challan
- Preparing quotation whenever required for exports and domestic
- Working on SAP, Tally, and sales force
- Attending Exhibition overseas and domestic
- (Germany, Dubai, Singapore)
- Closely working with MD, CFO for daily activity, progress of project and payments.
Project Coordination
Metal Power Analytical Private Limited
03.2022
- Assisting and supporting the project department and helping the team with proper project details at the start of the day and at the end of the day
- Maintains project schedule by monitoring daily project progress
- Assign responsibilities and keeping track of a dispatch and project off load to shop floor
- Coordinating with Quality department, Production team, Design Team
- Liaising with client to identify project requirement, scope
- Ensuring all procedures, calibration certificate and test reports are submitted to the client for review and approval
- Preparation of minutes of meetings and sharing with interdepartmental
- Coordinates on materials and assists in the logistics, its shipment and receipt at site and sharing deliverables list
- Ensuring delivering timelines to be matched and met timely
- Develops project objectives by reviewing project proposals and plans Maintains safe and clean working environment by enforcing procedures, rules, and regulations
- Maintains project data base, entering and backing up data.
Sales Support (Pre & Post Sales Coordination)
M/s. FABTECH TECHNOLOGIES INTERNATIONAL LIMITED
Mumbai
05.2017 - 02.2022
- Understanding RFQ, URS and tender documents received from client’s end
- Preparing techno-commercial quotation as per given RFQ, specification or URS, also participating in Tender
- Techno-commercial discussion and negotiation
- Processing sales order and coordinating with customer or end user and solving technical query
- Submission of techno-commercial proposal for Domestic & International clients
- Coordinating and follow up on submitted techno-commercial proposal, resolving queries of client if any related to quotation
- Supervise the tender process from the pre-qualification stage through to the final bid submission
- Collate and ensure proper documentations within tendering and contract process
- Maintaining sales data, enquiry generated orders conversion, and updating CRM (Customer Relationship Management)
- To coordinate with transportation department for freight charges
- Processing of Purchase order and forwarding Proforma Invoice to client and following up for payment
- Taking parts in exhibition and maintain data of exhibitions
- Arranging and attending FAT (Factory Acceptance Test) of equipment with client
- Coordinating with design team for submission of drawing to client for approval after kick off meeting
- Visiting factory for smooth coordination with operations team and quality and design team
- Maintaining sales tracker and preparing presentation for the sales meet and submission of MIS report
- Coordinating with higher management, production, purchase, spares department/spares, design, quality, accounts
- Getting drawing and documents approval from client
- Coordinating with vendors & contractor and creating vendor registration
- Developing vendors and handling negotiation and placing the purchase order after preparation
- Tracking of order and delivery.
Project Coordination
M/s. FABTECH TECHNOLOGIES INTERNATIONAL LIMITED
Mumbai
05.2017 - 02.2022
- Assisting and supporting the project manager
- Preparing presentation for management on progress of project
- Maintains project schedule by monitoring project progress, coordinating activities, and resolving problems
- Assign responsibilities and keeping track of a dispatch and project off load to shop floor
- Coordinate effectively with project manager and coordinating with Quality department, Production team, Design Team
- Liaising with client to identify project requirement, scope
- Ensuring all procedures and calculations are submitted to the client for review and approval
- Preparation of minutes of meetings and sharing with interdepartmental
- Coordinates on materials and assists in the logistics, its shipment and receipt at site and sharing deliverables list
- Ensuring delivering timelines to be matched and met timely
- Develops project objectives by reviewing project proposals and plans and conferring with management
- Maintains safe and clean working environment by enforcing procedures, rules, and regulations
- Maintains project data base, entering and backing up data.
Proposal Engineer & Backend Sales Support Engineer
M/s. BECTOCHEM LOEDIGE PVT. LTD.
Mumbai
01.2016 - 05.2017
- Evaluation of customer requirement / enquiries
- Detailed Study of various chemical equipment’s like Vibro sifter, Multimill, Co Mill, Fluid Bed Dryer, Rapid Mixer Granulator, Coater, Blenders etc
- Cost Estimation of Equipment’s and submission of techno-commercial proposal for domestic and exports as well
- Technical Discussion and clarification
- Project coordination with design and production team.
Proposal Engineer & Back & Front Sales Engineer
M/S. GMM PFAUDLER LIMITED
Mumbai
11.2014 - 12.2015
- Evaluation of customer requirement / enquiries
- Detailed Study of various chemical processes like Distillation, Stripping, Absorption, Extraction, Evaporation, Heat Exchanger etc
- Design of Wiped Film Evaporator, Thermal Control Unit, Pilot Plant Cost Estimation of Equipment’s and submission of techno-commercial proposal for domestic and exports as well
- Technical Discussion and clarification
- Project coordination with design and production team
- Detailed Study of Glass Lined Equipment’s.
Skills
Project Coordination
Problem-Solving
Risk Solving Capability
Time Management
Salesforce
SAP
Microsoft Projects
Prince 2
CAPM
PMP (Pursuing)
Professionalvitae
- Metal Power Analytical Private Limited, Andheri East, Mumbai, 03/2022, Present, Pre & Post Sales & Service support, Project Coordinator
- M/s. FABTECH TECHNOLOGIES INTERNATIONAL LIMITED, 05/2017, 02/2022, Sales Support (Pre & Post Sales Coordination)
- M/s. BECTOCHEM LOEDIGE PVT. LTD., 01/2016, 05/2017, Proposal Engineer & Backend Sales Support Engineer
- M/S. GMM PFAUDLER LIMITED, 11/2014, 12/2015, Proposal Engineer & Back & Front sales Engineer
Academicvitae
- Chemical Engineering, 1st class with distinction, Sir Visvesvaraya Institute of Technology, Nasik, 07/2014
- S.S.C., CBSE board, 03/2008
- H.S.C., CBSC board, 03/2010
- PGDM-PROJECT MANAGEMENT & OPERATIONS
- CAPM
- PMP (Pursuing)
Personal Information
Date of Birth: 03/14/92
Additional Information
Employee of the month twice and once employee of the year.
Timeline
Pre & Post Sales & Service Support, Project Coordinator
Metal Power Analytical Private Limited
03.2022 - Current
Project Coordination
Metal Power Analytical Private Limited
03.2022
Sales Support (Pre & Post Sales Coordination)
M/s. FABTECH TECHNOLOGIES INTERNATIONAL LIMITED
05.2017 - 02.2022
Project Coordination
M/s. FABTECH TECHNOLOGIES INTERNATIONAL LIMITED
05.2017 - 02.2022
Proposal Engineer & Backend Sales Support Engineer
M/s. BECTOCHEM LOEDIGE PVT. LTD.
01.2016 - 05.2017
Proposal Engineer & Back & Front Sales Engineer
M/S. GMM PFAUDLER LIMITED
11.2014 - 12.2015
Similar Profiles
Siddhant BhandariSiddhant Bhandari
Calibration Engineer at METAL POWER ANALYTICAL Private Limited, Mumbai, MumbaiCalibration Engineer at METAL POWER ANALYTICAL Private Limited, Mumbai, Mumbai
Siddhant BhandariSiddhant Bhandari
Calibration Engineer at METAL POWER ANALYTICAL Private Limited, Mumbai, MumbaiCalibration Engineer at METAL POWER ANALYTICAL Private Limited, Mumbai, Mumbai
Sanket PawarSanket Pawar
Territory Manager at Toshvin Analytical Private LimitedTerritory Manager at Toshvin Analytical Private Limited