Summary
Overview
Work History
Education
Timeline
Generic

Neha Deshpande

Mumbai

Summary

Digital payments professional with 10 years of experience spanning Issuing and Acquiring, Product and Portfolio Management, and Relationship management. Smart, ambitious, and driven, with a passion for growth, continuous learning, and delivering results in dynamic environments.

Overview

10
10
years of professional experience

Work History

Senior Manager - Account Executive

Visa
Mumbai
03.2022 - Current

Merchant & Conglomerate Partnerships, Visa India
Key Accounts: Flipkart, Swiggy, MakeMyTrip, Myntra, Zepto, Reliance, Adani
12/2024 – Present

  • Drove strategic alliances with major ecommerce and conglomerate partners, focusing on new business opportunities and revenue - Two Commercial deals closed with clients in FY25
  • Helped implement payment solutions tailored to partner needs - Two merchants signed up for XB VAS solutions in FY25
  • Lead cross-functional teams to execute partnership initiatives and deliver on commercial agreements
  • Provide market insights and industry updates through business reviews to guide partner strategy and decision-making

Client Relationship Management, Visa India
Key Accounts: HDFC Bank, Yes Bank, Federal Bank
03/2022 – 11/2024

  • Managed high-value relationships with leading issuing banks to grow Visa card portfolios and deepen product engagement - Ever highest Visa PV share of 58% on HDFC and 61% on Yes Bank
  • Led incentive deal structuring and contract negotiations to drive mutually beneficial agreements - Three key deals closed in FY-24 focusing on increasing Visa share
  • Designed and delivered client-specific strategic plans to drive business growth and strengthen partnerships
  • Supported new product launches and business initiatives through effective cross-team coordination - Two Business credit variants and one Consumer Credit card launched in FY24 with HDFC Bank and one Business Debit card launched with Yes Bank

Key outcomes:

  • Closed and implemented Swiggy,Zepto, HDFC Bank, Yes Bank and Federal Bank commercials deal across Tokens, Consumer and Commerical Credit & Debit
  • VAS sale in FY-24 of $1.5M across Consulting and Marketing
  • Winner of the inaugural Visa Infinite Circle Award - chosen as one of the top 60 sales executives across Visa Global for FY-24

Go-shares in Visa - Asia Pacific

1. Account Executive [Commercial Bank of Ceylon} - Sri Lanka [07/2024 - 01/2025]

2. Account Executive [Netflix, Accor, foodpanda] - A.P. [03/2025 - 08/2025]

Assistant Vice President

HDFC Bank
Mumbai
07.2015 - 02.2022

Product Manager – UPI, Bharat QR, and SmartHub Merchant App
07/2018 – 02/2022

  • Identified new product opportunities through market research and stakeholder collaboration, managing the full product lifecycle from scope to launch - SmartHub 2.0 app re-launched in 2019 with enhanced payment acceptance features
  • Partnered with tech teams for seamless development, driving product adoption and profitability tracking - 1.5M merchants onboarded in one year

Portfolio Manager – POS Retail
07/2015 – 06/2018

  • Managed a portfolio of 50,000 retail merchants, driving activation, spends, and portfolio P&L.
  • Developed targeted marketing campaigns, identified new revenue streams, and supported product launches with market feedback - Launched SmartBuy Hyperlocal in 2016

Education

MBA - Marketing & Retail

Welingkar Institute of Management
Mumbai
06-2015

Master of Arts - Economics

University of Mumbai
Mumbai
06-2012

Timeline

Senior Manager - Account Executive

Visa
03.2022 - Current

Assistant Vice President

HDFC Bank
07.2015 - 02.2022

MBA - Marketing & Retail

Welingkar Institute of Management

Master of Arts - Economics

University of Mumbai
Neha Deshpande