Open To Work
Neha Devda
Jodhpur
Summary
Extensive background in the Ed-tech Industry with 7+ Years of experience across multiple profiles of Sales, Marketing, and Operations. Managed B2C & B2B Sales, handling Key Accounts, Post Sales and Service, Training, and Team handling across multiple roles. Committed to working professionally and diligently on behalf of a company. Equipped with a diverse skill-set, conducive to achieving goals.
Overview
10
10
years of professional experience
Work History
Service Counsellor
Think and Learn Pvt Ltd
Jodhpur
03.2022 - Current
- Handling the day-to-day operations of the Byju's Learning Centre which includes Academics, Service, Student Attendance
- Managing the Post Sales experience of the parents and students while managing their queries and support required
- Rated A+ Counsellor in Rajasthan with 75% Attendance, 2% Abandon Calls and 29% Refund against enrolments and with the highest retention across Rajasthan.
- Managing the Curriculum of students as per the boards and the examination of schools.
- Handling the Refund and Retention part of the students.
- Tracking and Reporting the Academic Growth of the Students on a month-to-month basis
- Liaising with the multiple departments of Academic / Sales / Marketing for smooth operations of the centre.
Aakash Education Service Limited
Student support & Admission Officer
Jodhpur
05.2025 - 09.2025
- Guided prospective students and parents regarding available courses, admission procedures, and academic programs.
- Oversaw admission process, handling inquiries, counseling sessions, registration, and documentation to ensure seamless student enrollment.
- Provided academic and emotional support to students to help them overcome learning challenges and stay motivated.
- Maintained student records, admission data, and progress reports using office management tools.
- Coordinated with teachers to monitor student performance and communicate feedback to parents.
- Responded to walk-in, phone, and online inquiries, successfully converting them into enrolled students.
- Organized orientation sessions and informed students about class schedules, rules, and course structure.
- Assisted in resolving student concerns, scheduling issues, and general academic guidance.
- Enhanced visibility of tuition center programs through targeted counseling, follow-ups, and relationship building with parents and students.
Senior Academic Counsellor
ClassPlus ( Bunch Micro Technologies Pvt. Ltd. )
Jodhpur
03.2021 - 02.2022
- Handled the SaaS Sales for the organisation by having tie-up with Tuition Centre and Individual Teachers
- Managed the Team and training of individuals
- Looked after the Pre and Post Sales for building relations with the customers
Senior Academic Counsellor
Unacademy
Bhopal
09.2020 - 02.2021
- Looked after the direct sales while engaging with the leads and managed the enrolments
- Provided support and guidance to students
- Managed the calling part for booking of counselings sessions
- Provided post-sales support to the students to get results from the enrolled courses
Senior Academic Counsellor
BasicFirst Pvt ltd
Bhopal
09.2019 - 08.2020
- Looked after the B2C Sales of the organisation
- Handled the Team of Sales to achieve the Goals and Targets provided
- Handled the direct sales and booking of counselings session and assured quality sessions are booked for maximum conversions
- Audit of Counselling demos being booked
Associate Team Lead
Meritnation.com(Applect Learning Systems Pvt Ltd)
Bhopal
01.2019 - 08.2019
- Looked after the B2C Sales of the organization
- Handled the Team of Sales to achieve the Goals and Targets provided
- Handled the direct sales and booking of counselling sessions and assured quality sessions are booked for maximum conversions
- Audit of Counselling demos being booked
Direct Sales Associate
Toppr
Bhopal
11.2017 - 12.2018
- Handled the direct sales and booking of counselling sessions and assured quality sessions are booked for maximum conversions
- Generating referral sales from the existing customers
Sales Trainer
Appco Group ( Charisma Organissation)
Indore
02.2016 - 10.2017
- Assessed training program effectiveness on regular basis and improved upon deficient areas.
- Managed recruitment, training, and development for the highly effective sales team.
- Trained on sales and account management practices to reduce process lags and enhance performance, efficiency, and profitability.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
Education
B.COM -
IPS Academy
Indore05.2015
Skills
- Direct Sales
- B2B Sales
- Marketing
- Customer Relations
- Customer Service
- Business Operations
Hobbies and Interests
- Dancing
- Painting
References
- Kailash Rathi, Think & Learn Pvt. Ltd, kailashrathi279@gmail.com, 7568213678
- Kirti Joshi, IndiaMart, 9754969630
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteOn-SiteHybridSalary Range
₹50000/yr - ₹200000/yrTimeline
Aakash Education Service Limited
Student support & Admission Officer
05.2025 - 09.2025
Service Counsellor
Think and Learn Pvt Ltd
03.2022 - Current
Senior Academic Counsellor
ClassPlus ( Bunch Micro Technologies Pvt. Ltd. )
03.2021 - 02.2022
Senior Academic Counsellor
Unacademy
09.2020 - 02.2021
Senior Academic Counsellor
BasicFirst Pvt ltd
09.2019 - 08.2020
Associate Team Lead
Meritnation.com(Applect Learning Systems Pvt Ltd)
01.2019 - 08.2019
Direct Sales Associate
Toppr
11.2017 - 12.2018
Sales Trainer
Appco Group ( Charisma Organissation)
02.2016 - 10.2017
B.COM -
IPS Academy