Neha Ganatra
Admin and Travel Coordinator
Kalyan
Summary
Experienced with planning and organizing travel schedules, including flights, accommodations, and transportation. Organized and dedicated administrative assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
10
10
years of professional experience
5
5
Languages
Work History
FOE Cum Travel Desk
Aranca
Mumbai
02.2024 - Current
- Coordinated international and domestic travel for employees and executives, ensuring cost-effective solutions and adherence to corporate policies.
- Managed all aspects of travel logistics, including flight bookings, accommodations, forex currency, car rentals, and itineraries.
- Processed travel expense reports and handled reimbursements, ensuring compliance with company guidelines.
- Served as the first point of contact for any travel-related inquiries, resolving issues promptly.
- Supported administrative tasks such as calendar management, scheduling meetings, preparing reports, and organizing company quarterly and annual events.
- Assisted in the management of vendor contracts and maintained relationships with service providers.
- Supported senior leadership with day-to-day administrative tasks including answering calls, preparing correspondence, and managing office supplies.
- Coordinated meetings, conference calls, and video conferences, ensuring all logistics were handled smoothly.
- Assisted with onboarding new employees, preparing necessary documentation, and conducting orientation sessions.
- Managed office records, both digital and paper-based, ensuring accuracy and confidentiality.
- Contributed to organizing corporate events and team-building activities.
Front Office Executive
Orange Business Solution Pvt Ltd
01.2020 - 09.2023
- Greet and welcome clients, visitors, and guests in a professional and friendly manner.
- Handle incoming calls, emails, and inquiries, directing them to the appropriate departments or individuals.
- Coordinate appointments, meetings, and conferences for senior executives or staff members.
- Manage visitor logs, issue visitor passes, and ensure proper security protocols are followed.
- Receive and manage incoming mail and packages, ensuring they are delivered to the correct recipients.
- Maintain cleanliness and organization of the front desk area, ensuring it's always ready to welcome visitors.
- Create, organize, and maintain both digital and physical files, ensuring they are up to date and easily accessible.
- Manage and order office supplies, ensuring that inventory levels are maintained.
- Organize internal and external meetings, including booking meeting rooms, preparing agendas, and ensuring necessary equipment is available.
- Assist in travel arrangements, including flight bookings, hotel reservations, and transport for staff or executives.
- Process invoices, track office expenses, and assist with budget management when needed.
- Maintain databases, enter data, and generate reports for upper management.
- Liaise with vendors for office-related services, including maintenance, cleaning, and office equipment suppliers.
- Assist in preparing internal communication materials, such as newsletters, memos, or notices.
- Assist in recruitment, onboarding of new employees, and maintain employee records.
- Help organize company events, conferences, and team-building activities.
- Maintain confidentiality of sensitive company data, adhering to company policies and compliance standard.
Front Office Executive
Vatika Hotels
Mumbai
12.2018 - 06.2019
- Greet and welcome clients, visitors, and guests in a professional and friendly manner.
- Handle incoming calls, emails, and inquiries, directing them to the appropriate departments or individuals.
- Coordinate appointments, meetings, and conferences for senior executives or staff members.
- Manage visitor logs, issue visitor passes, and ensure proper security protocols are followed.
- Receive and manage incoming mail and packages, ensuring they are delivered to the correct recipients.
- Maintain cleanliness and organization of the front desk area, ensuring it's always ready to welcome visitors.
- Create, organize, and maintain both digital and physical files, ensuring they are up to date and easily accessible.
- Manage and order office supplies, ensuring that inventory levels are maintained.
- Organize internal and external meetings, including booking meeting rooms, preparing agendas, and ensuring necessary equipment is available.
- Assist in travel arrangements, including flight bookings, hotel reservations, and transport for staff or executives.
- Process invoices, track office expenses, and assist with budget management when needed.
- Maintain databases, enter data, and generate reports for upper management.
- Liaise with vendors for office-related services, including maintenance, cleaning, and office equipment suppliers.
- Assist in preparing internal communication materials, such as newsletters, memos, or notices.
- Help organize company events, conferences, and team-building activities.
- Maintain confidentiality of sensitive company data, adhering to company policies and compliance standard.
HR Cum Admin, & Reservation & Ticketing
Cozmo Travel World
Mumbai
05.2016 - 10.2018
- Handel Corporate Clients
- Handel International & Domestic ticketing
- Handel F.I.T & G.I.T queries
- Issuing tickets from online B2B portal
- Making International & Domestic Reservation on GDS (Galileo)
- Making Itineraries as per client's request
- Advice Itineraries which are hassle free to travel
- Changing / Cancelling Itineraries as per client request
- Handling BBP (Best Buy Price) which is link with Galileo
- Creating Invoice in Win-yatra (Invoice Software) for Ticketing & re-Issuing
- General administration duties - Post joining HR formalities, Creation/Deletion of employee Email Id, maintaining Daily Sales Report, travel arrangements, monitor office supply levels, reorder whenever appropriate by coordinating with external vendors
- Assist the Recruitment team in scheduling candidate interviews with Tech Panels - Tele/F2F
- Actively involved in arranging corporate events like Annual party, Festival event etc
Front Office Executive
Nomura Services
05.2015 - 04.2016
- Greet and welcome clients, visitors, and guests in a professional and friendly manner.
- Handle incoming calls, emails, and inquiries, directing them to the appropriate departments or individuals.
- Coordinate appointments, meetings, and conferences for senior executives or staff members.
- Manage visitor logs, issue visitor passes, and ensure proper security protocols are followed.
- Receive and manage incoming mail and packages, ensuring they are delivered to the correct recipients.
- Maintain cleanliness and organization of the front desk area, ensuring it's always ready to welcome visitors.
- Organize internal and external meetings, including booking meeting rooms, preparing agendas, and ensuring necessary equipment is available.
- Help organize company events, conferences, and team-building activities.
- Maintain confidentiality of sensitive company data, adhering to company policies and compliance standard.
Education
Undergraduate Diploma - Tourism & Travel Industry Management
Garware Institute of Career Education & Development
Bachelor of Commerce -
SNDT Women's University
Mumbai, India 04.2001 -
Skills
- Travel Coordination: Flight, hotel, and ground transportation booking
- Administrative Support: Calendar management, meeting coordination, document preparation
- Vendor Relations: Contract negotiation, managing supplier relations
- Event Planning: Conference and team event coordination
- Expense Management: Budgeting, cost tracking, invoice management
- Software Proficiency: Microsoft Office Suite (Excel, Word, Outlook)
Timeline
FOE Cum Travel Desk
Aranca
02.2024 - Current
Front Office Executive
Orange Business Solution Pvt Ltd
01.2020 - 09.2023
Front Office Executive
Vatika Hotels
12.2018 - 06.2019
HR Cum Admin, & Reservation & Ticketing
Cozmo Travel World
05.2016 - 10.2018
Front Office Executive
Nomura Services
05.2015 - 04.2016
Bachelor of Commerce -
SNDT Women's University
04.2001 -
Undergraduate Diploma - Tourism & Travel Industry Management
Garware Institute of Career Education & Development
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