Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Projects
Disclaimer
Languages
Personal Information
Timeline
Generic

Neha Laxman Ghag

Borivali West

Summary

A seasoned Business Analyst with over 5 years of diverse experience in managing and delivering successful projects across various domains, including HRMS products, FMCG web and mobile applications, marketing campaigns, and the LIC HRMS project. I am eager to leverage my comprehensive expertise in business analysis, process modeling, and client interaction to contribute to innovative solutions that enhance business processes and drive organizational success.

Overview

8
8
years of professional experience

Work History

Senior Project Coordinator

Q3 technologies
Gurgram
03.2025 - Current
  • Identified potential risks associated with projects and developed mitigation strategies accordingly.
  • Negotiated with project stakeholders or suppliers to obtain resources or materials.
  • Communicated effectively with clients and other stakeholders regarding project updates and changes.
  • Conferred with project personnel to identify and resolve problems.
  • Kept project teams on-task with proactive control of budgets, schedules and scopes.
  • Developed training materials for new employees on company-specific processes related to project coordination.
  • Developed project plans and tracked progress against key milestones, ensuring timely completion of tasks.
  • Supported meetings and project updates by collecting, arranging and distributing supporting materials.
  • Identified project needs by reviewing project objectives and schedules.
  • Optimized communication between stakeholders to improve team effectiveness.

Senior Business Analyst

Spectrum & Kellton Tech
Churchgate
01.2024 - 12.2024
  • Project Involvement: Work on the LIC HRMS Project, being developed from scratch, ensuring the alignment of the system with business needs.
  • Client Interaction: Engage with client representatives to thoroughly understand and document business requirements, ensuring all needs are captured accurately.
  • Requirement Gathering: Conduct workshops, surveys, and interviews to gather detailed requirements from stakeholders, ensuring comprehensive input for the project.
  • Process Modelling: Prepare process flow diagrams, including wireframes, flowcharts, and other visual representations, to document and communicate system processes effectively.
  • Collaboration: Work closely with Domain Experts and SMEs to define functional solutions for application changes and enhancements, ensuring the system meets business objectives.
  • Documentation: Prepare and maintain CSDR (Current State Definition Report), To-be documentation, and Functional Requirement Specification (FRS) documents in accordance with agreed templates, ensuring full and consistent coverage of all functionalities.
  • Testing Support: Assist in the preparation and execution of test plans and test cases, ensuring the system meets the defined requirements and quality standards.
  • Scrum Leadership: Lead Scrum calls with the development team, ensuring clear communication, issue resolution, and progress tracking throughout the project lifecycle.

Business Analyst

Vlink India Pvt Ltd
Santacruz
07.2021 - 07.2023
  • Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
  • Leading ongoing reviews of business processes and developing optimization strategies.
  • Staying up to date on the latest process and IT advancements to automate and modernize systems.
  • Assess change-proposals and define solutions to help the organization achieve its goals.
  • Work with the Vendor and development team to ensure that they understand the specifications.
  • Work with training team to document system scenarios and identify roles impacted to help develop a change management/training plan.
  • Conducting meetings and presentations to share ideas and findings.

Business Analyst

HRMantra Software solution India Pvt Ltd
Borivali(w)
05.2019 - 07.2021
  • Involved in full life cycle implementation, upgrade and support of HRMS solution-'HRMantra' covering all major modules such as Employee Data Management & Analysis, Recruitment, Attendance & Leave Management, Performance Management, Learning & Development, Travel & Asset Management, Payroll & Reimbursements Management.
  • To execute all the activities for the deployment of the product. This includes mapping of the business requirements into the software and testing of formula.
  • Testing the whole implementation by creating test cases and ensuring timely delivery of the processes by taking all the modules live.
  • Managing client expectation effectively. Enhance client relationship through excellent service, follow-up and successful project completion.
  • Possess strong interpersonal, communication and analytical skills with demonstrated abilities in getting along with clients and colleagues.
  • Team Handling
  • Training and Management
  • One reference letter from clients and 3 software suggests reviews.

GIS Analyst I

Here Solutions India Pvt Ltd
Andheri(E)
08.2017 - 12.2018
  • Track and report on project performance.
  • Assigning Task and Responsibilities to team members.
  • SME for current project - Global Image Labelling Project.
  • Preparation of Sources required in the process of coding and quality acceptance.
  • Support the creation and improvement of processes, procedures, and tools.
  • Involvement in Production and Quality Checks of internal as well as outsourced production.
  • Responsible for managing the KPI's outsourced production.
  • Conducting Meetings, Sharing Updates, Sharing Best practices.
  • Responsible for providing training and mentoring new members.
  • Track and report on the performance feedback of the new members to Project Manager.
  • Successful administration of project management framework, processes, and tools.
  • Effective tracking and communication of project status with team members, Project leader and Project manager.
  • Assist the Project Leader to develop detailed work plans, schedules and forecasts, project estimates, resource plans and project status tracking/reporting.
  • Bearing, MDI and Jira Coordinator.
  • Worked on PeopleSoft.
  • Preparation of project management documentation (PMP and QCP), creating reports (Error trend analysis, Efficiency report, Audit sheets).
  • ERT Member.

Education

Bachelor Of Science - Information Technology

Nagindas Khandwala College
Mumbai
01.2017

HSC - Science

Lord's Universal College
Mumbai
01.2014

SSC -

St Rock's High School
Mumbai
01.2011

Skills

  • Requirements gathering
  • Client Management
  • Strategic decision making
  • Client relations
  • Project management
  • Creative Problem Solving
  • Product management
  • Excel
  • Word
  • PowerPoint
  • Process documentation
  • Stakeholder negotiation
  • Requirement gathering
  • Change management
  • Team collaboration
  • Effective communication
  • Problem solving
  • Time management

Hobbies and Interests

  • Travelling
  • Music

Projects

Global Image Labelling XTDL GRAB - APAC

Disclaimer

I hereby declare that the above information provided is true to my belief and to the best of my knowledge.

Languages

  • English
  • Hindi
  • Marathi

Personal Information

  • Date of Birth: 06/29/95
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Married

Timeline

Senior Project Coordinator

Q3 technologies
03.2025 - Current

Senior Business Analyst

Spectrum & Kellton Tech
01.2024 - 12.2024

Business Analyst

Vlink India Pvt Ltd
07.2021 - 07.2023

Business Analyst

HRMantra Software solution India Pvt Ltd
05.2019 - 07.2021

GIS Analyst I

Here Solutions India Pvt Ltd
08.2017 - 12.2018

Bachelor Of Science - Information Technology

Nagindas Khandwala College

HSC - Science

Lord's Universal College

SSC -

St Rock's High School

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Neha Laxman Ghag