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Neha Hotgi
Scrum Master
Summary
Experienced Agile professional with a total 12+ years of experience which comprises of 5 years of experience in an Agile team environment, including a strong background as a Quality Test Analyst. Proven ability to guide teams and organizations in Agile/Scrum practices, enable cross-functional collaboration, and facilitate Scrum ceremonies. Adept at removing impediments, coaching teams to higher levels of Scrum maturity, and tracking Agile metrics. Seeking to leverage skills and experience to transition into a Scrum Master role.
Overview
6
6
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Scrum Master
Tata Consultancy Services
06.2020 - 03.2023
- Guided the team and organization on how to use Agile/Scrum practices and values to delight customers
- Enabled the team to become more cross-functional by promoting collaboration and knowledge sharing
- Conducted Scrum ceremonies, guided the team in estimation, and worked closely with the Product Owner for clarifications
- Assessed the Scrum Maturity of the team and organization, coaching them to higher levels of maturity at a sustainable pace
- Removed impediments or guided the team to remove impediments by finding the right personnel
- Tracked Agile metrics as part of the sprint cycle and reported progress to stakeholders
- Facilitated the adoption of Agile/Scrum practices, ensuring the team understood and adhered to Agile values and principles
- Supported self-organization within the team to address gaps in the Agile/Scrum frameworks
- Managed product backlog effectively, prioritizing high-value items for faster completion.
- Conducted Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives
- Collaborated with the Product Owner to manage and prioritize the product backlog
- Coached the team on Agile estimation techniques and facilitated backlog refinement sessions
- Tracked and analyzed Agile metrics to monitor team performance and identify areas for improvement
- Promoted Agile/Scrum practices and values to enhance team performance and customer satisfaction
- Enabled cross-functional collaboration by encouraging team members to share knowledge and skills
- Conducted Scrum ceremonies and ensured effective communication and collaboration within the team
- Guided the team in Agile estimation and worked closely with the Product Owner to clarify requirements
- Removed impediments by coordinating with the necessary personnel and resources
- Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
QA Test Analyst
Tata Consultancy Services
02.2017 - 05.2020
- Improved software quality by designing and executing comprehensive test plans.
- Identified opportunities for improvement in existing QA processes, leading to more effective testing practices and better overall results.
- Performed root cause analysis on defects identified during testing, providing valuable feedback to developers for swift remediation efforts.
- Streamlined bug tracking workflows using advanced ticketing systems designed specifically for the QA environment, expediting issue resolution times significantly.
- Facilitated smooth communication between QA and development teams by serving as a liaison, enabling faster issue resolution and improved collaboration.
- Reduced defect leakage rate by implementing rigorous regression testing strategies during multiple project phases.
- Maintained detailed documentation of test results for future reference and analysis, streamlining the QA process.
- Detected critical errors through thorough manual testing, leading to timely resolution before product release.
- Mentored junior team members in best practices for software testing, fostering a culture of continuous learning within the department.
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
- Documented testing procedures for developers and future testing use.
- Kept scripts and test cases updated with current requirements.
Education
Bachelor of Engineering - Information Technology
JSPM's Rajarshi Shahu College of Engineering
Pune, India 04.2001 -
Skills
Agile Methodologies (Scrum, Kanban)
Scrum Ceremonies (Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives)
Team Coaching and Mentoring
Cross-functional Collaboration
Agile Metrics Tracking and Reporting
Stakeholder Management
Problem-solving abilities
Conflict Resolution
Resource Planning
Software Development Lifecycle
Certification
Certified Scrum Master (CSM) , Scrum Alliance
Interests
Dancing
Painting
Movies
Timeline
Certified Scrum Master (CSM) , Scrum Alliance
05-2024
PMI Agile Certified Practitioner (PMI-ACP) Project Management Institute, Udemy
01-2023
Scrum Master
Tata Consultancy Services
06.2020 - 03.2023
QA Test Analyst
Tata Consultancy Services
02.2017 - 05.2020
ISTQB Foundation Level (CFTL) Certified, ITB Board
12-2015
Bachelor of Engineering - Information Technology
JSPM's Rajarshi Shahu College of Engineering
04.2001 -
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