NEHA HUNDEKARI
Human resource ,CAP associate
PUNE
Summary
To gain hands-on experience in a well reputed and progressive organization which will allow me to enhance my knowledge and utilize my skills towards the growth of organization and achieve a meaningful career.
Overview
3
3
years of professional experience
3
3
Languages
Work History
CAP Associate
Amazon
08.2024 - Current
- Outbound calls, Customer interaction
- Handling Customer Account information worked on AC3 process
- Expressed gratitude for the business and invited and encouraged customers to return
- Ranked in top 10% for customer satisfaction among 69 team members
Human Resource Executive ( HR )
Ojas Hospital
03.2023 - 07.2024
- Recruitment & Hiring
- Compensation and employee benefits
- Training and development
- Employee relations and performance management and maintaining employee records
- Process of payroll of employee
- Staff handling
Oliva Dermatologist and Trichologist Clinic
12.2021 - 03.2022
- Company Overview: Skin specialist
- Front desk handling
- Cross sale up sale of the products and services
- Did advance skin services like chemical peels laser hair reduction
- Managing customer enquiries
- Used advanced technology for skin services like Galvanic, High frequency, Ultra sound, Vacuum
- Skin specialist
Education
10th - 10
Camp Education Society
Pimpri-Chinchwad, India 04.2001 -
Higher Studies 11th 12th - Commerce
S.B Patil College of Commerce And Science
Ravet Pune 04.2001 -
Bachelors In Business Administration IB - Human Resources Management
ASM (CSIT)college of Commerce Science And Information Technology
Akurdi 04.2001 -
Cosmetology Diploma -
Lakme Academy
04.2001 -
Skills
Observation
Decision making
Communication
Multi-tasking
Creative Thinking
Team handling
Additional Interests
- Doing Illusion makeups
- DIY
- Dancing
- Reading
- Hosting
Timeline
CAP Associate
Amazon
08.2024 - Current
Human Resource Executive ( HR )
Ojas Hospital
03.2023 - 07.2024
Oliva Dermatologist and Trichologist Clinic
12.2021 - 03.2022
10th - 10
Camp Education Society
04.2001 -
Higher Studies 11th 12th - Commerce
S.B Patil College of Commerce And Science
04.2001 -
Bachelors In Business Administration IB - Human Resources Management
ASM (CSIT)college of Commerce Science And Information Technology
04.2001 -
Cosmetology Diploma -
Lakme Academy
04.2001 -