Neha Jadhav
Delhi
Summary
Results-driven Software Development Engineer with expertise in Oracle PL/SQL and data migration. At CSG International, I led successful customer data migrations, enhancing data integrity and reducing errors by 40%. Recognized for proactive problem-solving and collaboration, I excel in optimizing processes and delivering high-quality solutions in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Software Development Engineer I
CSG International
Bangalore
05.2025 - Current
- Perform end-to-end migration of financial and billing data from IFM to FAM using Oracle PL/SQL procedures, functions, and packages.
- Redesign and enhance UI components using Oracle APEX, ensuring a seamless user interface transition, aligned with new FAM data structures.
- Analyze and refactor existing database schemas, tables, and views to maintain data consistency and relational integrity during migration.
- Create and execute PL/SQL scripts to transform and load historical data into the FAM database, ensuring reconciliation between systems.
- Implement backend validations, manage error handling, and optimize queries for faster execution, and reduced processing time.
- Collaborate with cross-functional teams to align data models, mappings, and UI layouts between OFM and FAM modules.
- Conduct UAT and regression testing to validate migrated data, business rules, and application behavior post-migration.
- Troubleshoot production issues, perform log analysis, and validate data consistency using SQL queries, and report checks.
Software Development Engineer I
CSG International
08.2022 - 04.2025
- Core team member for the Digicel CALA, leading customer data migration for prepaid and postpaid services across Barbados, the Cayman Islands, and St. Kitt's markets.
- Executed end-to-end toolkit processes in SIT, UAT, PERF, and production environments, ensuring seamless migration of critical customer data, and maintaining high data integrity.
- Automated, repetitive toolkit steps via shell scripting, accelerating migration cycles by 30%, reducing manual effort, and minimizing errors.
- Performed comprehensive error analysis and defect resolution, reducing critical data errors by 40% and improving overall data accuracy.
- Actively participated in cutover planning, risk assessments, and runbook preparation for production, contributing to successful market launches, and smooth customer transitions.
- Recognized with client appreciation for high-quality execution, proactive issue resolution, and timely delivery of market cutovers.
- Conducted in-depth ticket analysis and investigated issues to determine if they impacted data migration activities.
Software Engineer Intern
CSG International
Bangalore
01.2022 - 08.2022
- Documented end-to-end rating and billing architecture of CSG’s Singleview platform for APAC operations.
- Developed over 15 Unit Test Plans and Results to verify core billing logic accuracy.
- Executed hands-on testing with EPM language, logging defects to ensure telecom compliance.
- Generated validation reports and simulations for systems processing over 10 million customer records.
- Collaborated with senior engineers to verify charge calculations and data mapping accuracy.
Education
Bachelor of Engineering - Information Technology
D.Y. PATIL COLLEGE OF ENGINEERING
Pune08-2022
Skills
Programming & Database Development:
Oracle PL/SQL SQL Python Shell Scripting Stored Procedures Functions & Triggers Query Optimization Database Design Performance Tuning
Data Engineering & Migration:
ETL Development Data Mapping Data Transformation Data Validation Data Reconciliation Bulk Loading Schema Modification Legacy System Migration OFM to FAM Migration
Application Development & UI Tools:
Oracle APEX HTML5 CSS3 JavaScript (Basic) Oracle ADF (Exposure) UI Enhancement & Workflow Configuration
Analytics & Reporting:
Power BI SQL Dashboards Advanced Excel Data Visualization Business Intelligence Reporting Data Aggregation KPI Reporting
Telecom Billing & Domain Expertise:
CSG Singleview Digital Wholesale (DPM–FAM) Event Detail Records (EDR) Rating & Billing Logic Financial Account Manager (FAM) Old Financial Module (OFM) Telecom Revenue Assurance
Tools & Platforms:
Oracle SQL Developer CyberArk SFTP Putty Jira Git ICT Tomcat Server Linux/Unix Environment
Cloud & Big Data (Exposure):
AWS (S3, Redshift) Hadoop Ecosystem Data Lake Architecture
Testing & Quality Assurance:
Unit Test Plan (UTP) & Unit Test Result (UTR) Preparation Defect Analysis Billing Simulation Regression Testing EPM (Event Processing Module)
Certification
- Power BI Essential Training, LinkedIn Learning, 01/24
- Programming for Everybody (Python), University of Michigan
- Introduction to HTML5, University of Michigan
- Learning Python, LinkedIn Learning
- Visual Elements of UI Design, California Institute of the Arts
- Transform Your Personal Brand, LinkedIn Learning
Projects
Digicel CALA Migration Project, Migrated prepaid and postpaid customer data across multiple Caribbean markets, ensuring data integrity and smooth cutovers. OTT Platform Dashboards (Netflix & Prime Video), Designed Power BI dashboards analyzing 18,000+ shows and movies, delivering key business insights. Toolkit Automation, Automated toolkit tasks using shell scripting, improving efficiency and reducing manual error rates.
Timeline
Software Development Engineer I
CSG International
05.2025 - Current
Software Development Engineer I
CSG International
08.2022 - 04.2025
Software Engineer Intern
CSG International
01.2022 - 08.2022
Bachelor of Engineering - Information Technology
D.Y. PATIL COLLEGE OF ENGINEERING