Neha Jhakra
Senior IT Executive | Data Analytics Enthusiast
Summary
Experienced IT specialist with a strong focus on attention to detail. Proficient in Python, SQL, Power BI, and Tableau. Proven track record in system optimization, application ID management, and process automation. Seeking opportunity to utilize technical and analytical skills to drive operational efficiency and enhance business insights.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
Work History
Senior IT Executive
AU Small Finance Bank
10.2023 - Current
- Managed and optimized the application ID creation process across multiple banking systems ( DLMS, CIB, Decimal, CRM, e-Mandate, Jansuraksha, CBDT, CBS ), ensuring secure and efficient user registration.
- Analyzed and processed large datasets using SQL , identifying inefficiencies and optimizing workflows, resulting in a 30% improvement in operational efficiency .
- Developed and executed SQL queries for data extraction, validation, and reporting to support business decisions.
- Automated data processing workflows , reducing manual effort and enhancing process efficiency.
- Provided technical support and troubleshooting for critical banking applications, minimizing system downtime and improving user experience.
- Ensured data accuracy, integrity, and security , aligning with regulatory and compliance requirements.
Education
Master of Science - Computer Science
Banasthali Vidyapith
Jaipur, India 08.2021 - 07.2023
Skills
- Technical: SQL, Data Analysis, Power BI , Database Management, Excel (Advanced), Python (Pandas, NumPy), Big Data (Hadoop, Hive), ETL Processes, Data Automation
- Analytical: Process Optimization, Data-Driven Decision Making, Problem-Solving, System Troubleshooting
- Soft Skills: Cross-Functional Collaboration, Research & Data Interpretation, Banking Domain Knowledge
Internship
Project Intern
MeitY NIC, New Delhi (Dec 2022 – Jun 2023)
- Conducted research on Quantum Computing techniques and their application in image processing for optimized data representation and visualization.
- Implemented and visualized the Quantum Hadamard Edge Detection Algorithm , improving image processing accuracy .
- Gained hands-on experience in data analysis, research methodologies, and advanced visualization techniques .
Academic Projects
Text Extraction and Language Translation Web Application (Team Member, Jan 2022 – Apr 2022)
- Developed a web application to extract text from images and audio files, supporting multilingual translation.
- Designed and built the frontend using HTML, CSS, and JavaScript and the backend using Python and PHP.
- Implemented file processing and text extraction techniques, ensuring efficient and accurate results.
Accomplishments
- Business Intelligence with Excel from SIMPLILEARN
- Data visualization with Microsoft Power BI from GREAT LEARNING
- Data Analytics Essentials from CISCO
Timeline
Senior IT Executive
AU Small Finance Bank
10.2023 - Current
Master of Science - Computer Science
Banasthali Vidyapith
08.2021 - 07.2023
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