Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Neha Kumari

Business Transformation Consultant
Bengaluru

Summary

Dynamic Business Transformation Consultant with a proven track record at IBM, excelling in digital transformation and cross-functional team leadership. Expert in crafting innovative solutions that enhance operational efficiency and drive profitability. Adept at relationship building and problem-solving, delivering tailored strategies that meet client needs and exceed expectations.

Overview

11
11
years of professional experience
4
4
Certifications
3
3
Languages

Work History

Business Transformation Consultant

IBM
11.2021 - Current
  • Liaise with the Opportunity Owner, Client and sales pursuit team to gather solution requirements, client expectations and contribute towards defining value proposition.
  • Build innovative and orchestrated solutions.
    Work closely and advice opportunity owners/clients in leading the development of the overall solution.
  • Lead key decisions – solution architecture, top down / grounds up solution decisions, solution integration and debottlenecking solution workflows.
  • Lead the team through personal eminence in building optimized, winnable and deliverable solutions – industry/domain/technology.
  • Lead and complete solution handover to Delivery and Participate in Phase Gate Reviews and document progress feedback.
  • Build and lead core solution team for the pursuit - engage early for visibility of deal – single point of contact for solutioning complex/large opportunities.
  • Optimized resource allocation by identifying inefficiencies and implementing cost-saving measures.
  • Ability to guide the Opportunity Owner on competitive and Market analysis and build a customized differentiated Innovative solution
  • Enhanced organizational efficiency through the identification of process improvement opportunities and implementation of best practices.
  • Collaborated with various internal departments to develop integrated solutions addressing clients'' most pressing business challenges, ultimately resulting in improved operational efficiencies and increased profitability.
  • Evaluated current processes to develop improvement plans.
  • Managed cross-functional teams to ensure successful execution of complex deals.

Bid Manager

Wipro Technologies
11.2019 - 11.2021
  • Boosted client satisfaction rates through tailored proposals that addressed specific needs and requirements of each prospective client.
  • Worked creatively and analytically in problem-solving environment, internally and with clients.
  • Drove development of overarching work plan across multiple proposal development workstreams.
  • Mastered sales fundamentals, client relationship strategy and financial modeling.
  • Maintained up-to-date knowledge of industry trends and market changes, allowing for better alignment with customer expectations during the bidding process.
  • Collaborated closely with sales teams to identify new business opportunities and develop targeted strategies for pursuing them successfully.
  • Built strong relationships with key stakeholders across all organizational levels, allowing for better understanding of internal capabilities and expertise available when preparing bids.
  • Managed cross-functional teams effectively, ensuring timely completion of tasks required for the development of high-quality bids.
  • Delivered winning proposals by researching and analyzing competitors, ensuring a competitive edge in every submission.
  • Ensured compliance to all legal requirements throughout the entire bid process, mitigating potential risks associated with contractual obligations.
  • Improved proposal content quality by establishing a dedicated review team to provide constructive feedback on drafts.
  • Enhanced collaboration among teams for improved bid quality through regular communication and status updates.
  • Evaluated post-bid results to identify areas for improvement in future proposals by conducting thorough debriefs with both internal teams and clients.
  • Streamlined the proposal development process with thorough document management, leading to increased efficiency and quicker turnaround times.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Developed compelling presentation decks to gain approval for ideas and communicate results.

Assistant Manager

Subex Limited, Bangalore
10.2014 - 11.2019
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.

Management Consultant

Xalted Information Syystems
04.2014 - 10.2014
  • Implemented technology solutions that streamlined processes, improved efficiency, and reduced costs for clients.
  • Delivered tailored solutions for clients in various industries, addressing unique challenges and needs.
  • Collaborated with cross-functional teams to develop comprehensive business plans and strategies.
  • Developed strong relationships with key stakeholders at all organizational levels, fostering collaboration across departments.
  • Compiled research data and gave professional presentations highlighting finds and recommended optimizations.

Education

MBA - Marketing & Finance

Symbiosis Institute of Telecom Management
Pune
04.2001 -

Bachelor of Technology - Electronics And Communications Engineering

Lovely Insititute of Technology
Jalandhar, India
04.2001 -

Skills

    Business analysis

    Digital transformation

    Cross-functional team leadership

    Teamwork and collaboration

    Problem-solving

    Business strategy

    Time management

    Problem-solving abilities

    Multitasking Abilities

    Proposal Analyst

    Relationship building

    Project management

    Process improvement

Accomplishments

  • Received "Employee of the year" award in the year 2016.
  • Received "Bravo Award" for winning a deal in new Geography in 2017.
  • Received "Pat on the back" award in the year 2018.
  • Received appreciation for managing a complex deal in 2024.

Certification

Salesforce Administrator

Timeline

Salesforce AI Associate

01-2025

Salesforce Administrator

12-2024

Adobe Experience Manager-Business Practitioner

02-2023

IBM Solution Consultant Certificate

06-2022

Business Transformation Consultant

IBM
11.2021 - Current

Bid Manager

Wipro Technologies
11.2019 - 11.2021

Assistant Manager

Subex Limited, Bangalore
10.2014 - 11.2019

Management Consultant

Xalted Information Syystems
04.2014 - 10.2014

MBA - Marketing & Finance

Symbiosis Institute of Telecom Management
04.2001 -

Bachelor of Technology - Electronics And Communications Engineering

Lovely Insititute of Technology
04.2001 -

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Neha KumariBusiness Transformation Consultant