Neha Kumari
Dhanbad
Summary
Enthusiastic and well-groomed fresher eager to join the aviation industry as a cabin crew member. Strong interpersonal skills, ability to handle emergencies, and a passion for customer service. Committed to ensuring passenger safety and satisfaction
Overview
1
1
Certification
Work History
Customer Sales Assistant
Mango
New Delhi
07.2025 - Current
- Provided product knowledge and recommendations to enhance customer shopping experience.
- Maintained store displays and ensured merchandise was organized and visually appealing.
- Assisted customers in locating and selecting products in a fast-paced retail environment.
- Engaged with customers to build relationships and encourage repeat visits to the store.
- Resolved customer complaints in a professional manner while adhering to company policies.
Education
Bachelor of Commerce -
Delhi University, SOL
New Delhi01-2027
High School Diploma -
Dhanbad Public School, Hirak Branch
Dhanbad01-2023
Matriculation -
Dhanbad Public School, Hirak Branch
Dhanbad01-2021
Skills
- Effective communication and listening
- Customer service and hospitality
- Problem solving
- Teamwork and collaboration
- Multitasking
- Professional grooming
- Adaptability to change
- Customer assistance
Languages
Hindi, English & Bengali
First Language
Personal Details
- Height - 5"6
- Weight - 54 kg
- Gender - Female
- D.O.B - 10/02/2005
- Father's Name - Om Prakash Mahatha
Certification
- Diploma in Aviation, Hospitality, and Travel Management, from Airborne Airhostess Academy, New Delhi. -2024
- Diploma in Financial Accounting. -2025
Timeline
Customer Sales Assistant
Mango
07.2025 - Current
Bachelor of Commerce -
Delhi University, SOL
High School Diploma -
Dhanbad Public School, Hirak Branch
Matriculation -
Dhanbad Public School, Hirak Branch