Neha Kumari
Customer Handling Sales
Gurgaon
Summary
Dedicated retail professional with a proven track record of delivering exceptional customer service and ensuring seamless operations. Recognized for reliability and adaptability in fast-paced environments, consistently contributing to team objectives and enhancing overall performance. Expertise in cash handling, customer engagement, and effective problem-solving while maintaining a strong focus on achieving results. Committed to fostering positive customer experiences and driving sales growth through a proactive approach.
Overview
2
2
years of professional experience
1
1
Language
Work History
Billing Cashier /Counter Service Pizza Maker
Dominos, Yousta, Clovia, 24/7
01.2024 - 04.2026
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
10th -
Punjab School Education Board
01-2019
10+2 - undefined
Punjab School Education Board
01-2022
Skills
Customer service
Cash handling
Customer assistance
Payment processing
Product restocking
Patience and empathy
Daily reporting
Order taking
Refund handling
Guest inquiries
PERSONAL DETAILS
- Date of Birth: 06-06-2000
- Nationality: Indian
- Matial Status: Single
Timeline
Billing Cashier /Counter Service Pizza Maker
Dominos, Yousta, Clovia, 24/7
01.2024 - 04.2026
10+2 - undefined
Punjab School Education Board
10th -
Punjab School Education Board