NEHA LAL
Us Payroll Specialist
Hyderabad
Summary
I look forward to utilizing my skills and abilities with an organization where there is a potential for growth and recognition for my hard work and to put maximum contribution to the growth of the company. Attentive HR Operations and Payroll knowledgeable about payroll functions, qualified to handle payroll needs of hourly and salaried employees.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work History
Skill Soft Services
07.2024 - 10.2024
- Got opportunity to work on ADP-workforce now Skill Soft employees wherein I handle below task and working as individual contributor processing end to end payroll from hire to termination including employee benefits, PTO / Vacation, 401K and employee data
- Process for weekly, by-weekly, semi-monthly for skill soft services, loading bonus file, pay slip generating e-mails for salaried and Hourly Employees
- Processing off cycle and on cycle for US region also handle quality assurance, post payroll, pre payroll activities
- Processing employee benefits such as 401k, Roth, 401k LOAN, Employee Disability and short term Disability Taxes if employee request on changing, adding or deleting any employee changes will be taken care
- Processing wire request and severance pays for the CA Employee and No- CA Employees
- Also got trained on work day HR application
- Having good communication with ADP (client) and skill soft employe for resolving all the queries regarding HR and Payroll questions for implementation process
Human Resources Generalist (Contract)
Rhythm Management Group
08.2023 - 11.2023
- Onboarding and offboarding: Responsible for talent acquisition and recruiting process for India and USA
- Facilitate new hire onboarding process including paperwork and enrollment in ADP Workforce Now
- Interview processing: Scheduled interviews for IT
- Defined Job description and short-listed candidates based on candidate skill set, experience, and education
- Leaves and Policy: Provide support to employees in various HR-related topics such as leaves, and compensation and resolve any issues that may arise
- Creating HR programs to create an efficient and conflict-free workplace
- HR Policy: Assist in the development and implementation of human resources policies and procedures
- Gather and analyze data with useful HR metrics, like employee turnover and employee headcount
- Employee records: Maintain employee files and records in electronic form
- Ensure compliance with labor laws and also update in ADP workforce now
- ADP Payroll: Performing Payroll processing end-to-end in the ADP workforce now
Payroll Lead
AMAZON Development Centre Pvt. Ltd.
03.2019 - 08.2023
- Effective Team Supervision: Experience in handling Employee US interface ticketing team
- The 6-member team across the Philippines, Pune, Hyderabad Indian US Payroll, optimizing operations and collaboration
- Responsive Query Resolution: Skillfully addressed team and Amazon Customer queries through responsive ticketing, proficiently managing SEV-2/3 TTs, and handling escalations within 24 Hours
- Efficient Ticket Workflow Management: Handling the severe delivery SLA for 3 days with team metrics
- Expertly managed the Payroll Interface ticketing workflow, covering Job data, pay data entries, ECNs, and PTO/Vacation, ensuring timely and accurate resolution
- Reviewing and discussion the work flow / process updates / issues, errors, trends and the best practices in the team meetings, handling WBRs, MBRs, Process documents and team reviews
- Accurate PTO calculation: Executed meticulous calculations for overtime, vacation, and sick hours, enhancing accuracy in the payroll database
- Process Improvements Implemented: Eliminate ticketing creation with audit replacement and saves time for teams with an average of 25 TTs per week, the team was taking 160 Minutes to review the tickets
- Annualized savings of 128 hours in same-day hire and termination audit process
- End-to-End Payroll Process Management: Managed new hires, terminations, employee maintenance, and benefit deductions seamlessly, ensuring accurate and compliant operations
Sr. Payroll Analyst
AMAZON Development Centre Pvt. Ltd.
10.2019 - 07.2022
- Escalation Handling Mastery: Spearheaded the resolution of escalations within 24 hours timeline
- Workflow Leadership: Handling the ticketing team's workflow, ensuring flawless payroll transmission
- Training and Audit Enhancement: Equipped new team members to perform daily audits, ensuring HR data accuracy and optimizing pay information
- Efficient HR Data Integration: Streamlined data integration by loading daily HR files into Pay force, maintaining up-to-date and accurate employee databases
- Streamlined Employee Transfers: Updating employee information from the people soft to ADP payforce, achieving mapping for Employee information, Job data, PTO/Vacation, Direct Deposit, deductions, and arrears
- Thorough Auditing Proficiency: Conducted meticulous off-cycle and on-cycle audits, validating interface audit results and securing precise employee compensation
- Timesheet Processing Expertise: Scrutinized and processed timesheet input records, ensuring timely and precise employee payments
Talent Acquisition Operation HR
AMAZON Development Centre Pvt. Ltd.
03.2019 - 10.2019
- Recruitment Management: Masterminded end-to-end HR recruitment, and onboarding/offboarding activities spanning sourcing, and exit formalities within HRS
- Tool Proficiency and Innovation: Demonstrated adeptness in Salesforce, PeopleSoft hiring tools, and Recruitment tool, leveraging innovation in rehire eligibility assessment for Amazon candidates
- Leveraged diverse platforms, including job portals, to optimize Talent Acquisition
- Efficient Interview Facilitation: Streamlined interview processes through seamless scheduling, thorough phone screenings, and meticulously organized onsite interviews
- Cross-Functional Support: Collaborated seamlessly with the onboarding team, providing pivotal support to the business units
- Addressed Manager inquiries on HR programs, policies, and assorted HR-related matters
Payroll Specialist
ADP India Pvt. Ltd.
04.2017 - 03.2019
- Versatile Payroll Management: Proficiently handle various payroll processing frequencies, ensuring accurate and timely employee paychecks
- Effective Client Interaction: Engage in impactful discussions with clients and US counterparts, maintaining active daily communication via calls and emails
- Thorough Error Resolution: Diligently research and resolve discrepancies, errors, and payroll issues, ensuring meticulous accuracy
- End-to-End Processing Excellence: Execute comprehensive payroll processing from start to finish, including post-payroll activities, queries, and requests and reviewing employee Benefits such as 401k and taxes updating if the client will request for Employee
- Client Relations and Communication: Foster positive relations with Business Unit partners and clients, while actively participating in client calls and maintaining effective communication
- Precise Record Management: Methodically review, analyze, and correct payroll records, addressing inquiries and maintaining impeccable accuracy
HR Process Associate
Cognizant Technology Solution Pvt. Ltd.
10.2015 - 02.2017
- Managed employee calls for CPS HR Support, specializing in pioneering inbound call handling within Core Logic for Cognizant employees
- Spearheaded full and final settlement procedures, facilitating seamless employee exit processes for the US region
- Handling Screening processing for employees and handovering to hiring managers
Education
SHRM-HRM - undefined
IIM
Shillong 01.2023 - Current
MBA - Human Resource
Osmania University
B. Com - Computers
Aurora Degree College
S.S.C. - undefined
Cambridge High School
Skills
Positive Attitude
Personal Information
Date of Birth: 09/26/94
Timeline
Skill Soft Services
07.2024 - 10.2024
Human Resources Generalist (Contract)
Rhythm Management Group
08.2023 - 11.2023
SHRM-HRM - undefined
IIM
01.2023 - Current
Sr. Payroll Analyst
AMAZON Development Centre Pvt. Ltd.
10.2019 - 07.2022
Payroll Lead
AMAZON Development Centre Pvt. Ltd.
03.2019 - 08.2023
Talent Acquisition Operation HR
AMAZON Development Centre Pvt. Ltd.
03.2019 - 10.2019
Payroll Specialist
ADP India Pvt. Ltd.
04.2017 - 03.2019
HR Process Associate
Cognizant Technology Solution Pvt. Ltd.
10.2015 - 02.2017
MBA - Human Resource
Osmania University
B. Com - Computers
Aurora Degree College
S.S.C. - undefined
Cambridge High School
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