Neha Lal
Wagholi
Summary
To obtain a responsible and challenging position where my agile work experience will have valuable application and, in the process, will help me with a good learning path.
Having varied experience in Agile methodologies – Scrum, SAFe, PSM 1, PSM 2 certified Scrum Master, Agile coaching to teams and PO, driving change in mindset from centralized to decentralized decision-making, facilitating retrospectives and other Scrum events to make them productive and within the timebox. Reliable and dynamic Agile Manager demonstrating a high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
16
16
years of professional experience
Work History
Manager
Vodafone Shared Services India
Pune
05.2018 - Current
- I coached the team members in self-management and cross-functionality.
- Helped the Scrum Team focus on creating high-value increments that meet the Definition of Done.
- Ensured that all Scrum events take place, are positive, productive, and kept within the time box.
- Helped to find techniques for effective product goal definition and product backlog management.
- Helped the Scrum Team understand the need for clear and concise Product Backlog items.
- Facilitated stakeholder collaboration as requested or needed.
- Leading, training, and coaching the organization in its Scrum adoption.
- Planning and advising on Scrum implementations within the organization.
- Helping employees and stakeholders understand and enact an empirical approach for complex work.
- Removing barriers between stakeholders and Scrum teams.
- Advised teams on how to optimize their workflow using techniques like pair programming, continuous integration, and test-driven development.
- Supported teams in resolving conflicts or disputes that arose during sprints or planning meetings.
- Mentored junior members of the team on the agile methodology.
- Led workshops on Agile principles and best practices.
- Provided coaching sessions for individual contributors on topics related to product delivery processes.
- Provided guidance on the use of tools like JIRA to track progress, manage tasks, and identify areas of improvement.
- Suggested improvements based on feedback gathered from team retrospectives.
- Created strategies for transitioning from traditional project management approaches to agile practices.
- Encouraged collaboration between developers and other stakeholders by facilitating open communication channels.
- Recommended ways to improve processes through automation or streamlining existing workflows.
- Assisted teams in identifying blockers or impediments that were preventing them from achieving their goals.
- Conducted regular reviews of team performance against defined KPIs and metrics.
- Analyzed process data to identify trends and opportunities for improvement.
- Communicated sprint objectives clearly to ensure everyone was aligned with the goal.
- Ensured adherence to company policies while working within an agile framework.
- Collaborated with Product Owners to define user stories and prioritize backlogs.
- Remained up-to-date with developments in area of expertise by reading current journals, books or magazine articles
Software Engineering Lead
Amdocs
Pune
02.2017 - 05.2018
- Coaching the team members in self-management and cross-functionality;
- Helping the Scrum Team focus on creating high-value Increments that meet the Definition of Done;
- Causing the removal of impediments to the Scrum Team’s progress; and
- Ensuring that all Scrum events take place and are positive, productive, and kept within the timebox.
- Helping find techniques for effective Product Goal definition and Product Backlog management;
- Helping the Scrum Team understand the need for clear and concise Product Backlog items;
- Helping establish empirical product planning for a complex environment; and
- Facilitating stakeholder collaboration as requested or needed.
- Leading, training, and coaching the organization in its Scrum adoption;
- Planning and advising Scrum implementations within the organization;
- Helping employees and stakeholders understand and enact an empirical approach for complex work; and
- Removing barriers between stakeholders and Scrum Teams.
Software Developer
Saama Technologies
Pune
07.2015 - 02.2017
- Development of the optimized Standardizer standalone module.
- Development of new services inside MDM using IBM MDM tool.
- Having interaction with onsite counterpart for gathering requirement.
- Code review for peers.
- Was selected for a training in MDM at onsite.- AINS 21(General Insurance) certified.
Module Lead
Tata Consultancy Services
Mumbai
11.2009 - 06.2015
- Development. (Java using both Eclipse and Web Services using WID)
Education
B.Tech - Computer Science
Kalinga Institute of Industrial Technology (KIIT)
Bhubaneswar01.2009
ISC - 12th ICSE
Ispat English Medium School
Rourkela01.2005
ICSE - 10th board
Ispat English Medium School
Rourkela01.2003
Skills
- Agile methodology(active member in COP)
- Product backlog management
- Stakeholder collaboration
- Team coaching
- Scrum implementation
- Process optimization
- Performance metrics
- Conflict resolution
- JIRA management (automation, workflows, dashboards, rich filters etc)
- Effective communication
- Continuous improvement
- Workflow automation
- Recruiting and interviewing
- Decision-making
- Project planning
- Visual reports using excel enhanced capability, MS365 copilot
Accomplishments
- Awarded Star Of The Month award in Jan 2025 for successfully able to onboard second team into SAFe ART and streamlining process .
- Awarded with Star of the Month Award twice in Vodafone tenure for valuable contribution and enabling the team to achieve a critical milestone
- Awarded with Star performer in Amdocs tenure, for highlighting risks at the right time and removing blockers with right stakeholder collaboration
- Awarded with On-the-Spot Award twice in SAAMA tenure for timely delivery of a Name standardizer (String cleanser) and being a quick learner for IBM MDM
- Awarded On the Spot Award Thrice in various projects in TCS tenure for being quick learner and identifying & fixing a critical Production defect
Affiliations
- Swimmer
- Excellent cook
- Road-trips driver
- Iron Lady community
Timeline
Manager
Vodafone Shared Services India
05.2018 - Current
Software Engineering Lead
Amdocs
02.2017 - 05.2018
Software Developer
Saama Technologies
07.2015 - 02.2017
Module Lead
Tata Consultancy Services
11.2009 - 06.2015
B.Tech - Computer Science
Kalinga Institute of Industrial Technology (KIIT)
ISC - 12th ICSE
Ispat English Medium School
ICSE - 10th board
Ispat English Medium School
Current Visa
USA B1
Areas Of Interest
- Agile coach
- Scrum Master
- Identifying Team dysfunctions & enabling mindset change
- Agile transformation
Personal Information
- Passport Number: N8052784
- Date of Birth: 04/12/87
- Nationality: Indian
- Marital Status: Married
Personal Qualifications
B. Tech in Computer Science
Current Visa
USA B1
Areas Of Interest
- Agile coach
- Scrum Master
- Identifying Team dysfunctions & enabling mindset change
- Agile transformation
Personal Information
- Passport Number: N8052784
- Date of Birth: 04/12/87
- Nationality: Indian
- Marital Status: Married
Personal Qualifications
B. Tech in Computer Science
Current Visa
USA B1
Areas Of Interest
- Agile coach
- Scrum Master
- Identifying Team dysfunctions & enabling mindset change
- Agile transformation
Personal Information
- Passport Number: N8052784
- Date of Birth: 04/12/87
- Nationality: Indian
- Marital Status: Married
Personal Qualifications
B. Tech in Computer Science
Current Visa
USA B1
Areas Of Interest
- Agile coach
- Scrum Master
- Identifying Team dysfunctions & enabling mindset change
- Agile transformation
Personal Information
- Passport Number: N8052784
- Date of Birth: 04/12/87
- Nationality: Indian
- Marital Status: Married
Personal Qualifications
B. Tech in Computer Science
Current Visa
USA B1
Areas Of Interest
- Agile coach
- Scrum Master
- Identifying Team dysfunctions & enabling mindset change
- Agile transformation
Personal Information
- Passport Number: N8052784
- Date of Birth: 04/12/87
- Nationality: Indian
- Marital Status: Married
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