Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Neha Macwan

3, Linden Lawns, Wembely

Summary

I am a quick learner who thrives in dynamic environments and approaches challenges with a proactive mindset. I am enthusiastic about contributing my skills and knowledge to make a meaningful impact. Resourceful employee who can develop and maintain healthy customer pipeline. Consistently working to attract new business opportunities. I always like to take on challenging role harnessing interpersonal skills, collaboration & problem-solving, Driven to driver high-quality service & consistent result.

Overview

1
1
year of professional experience

Work History

Front Desk Executive

Out Source India
07.2022 - 12.2023
  • Enhanced guest satisfaction by providing exceptional customer service at the front desk.
  • Streamlined check-in and check-out processes for improved efficiency and reduced wait times.
  • Managed high call volumes, addressing inquiries and directing calls to appropriate departments.
  • Assisted guests with reservation modifications, cancellations, and special requests.

Education

BBA -

Sarvepalli Radhakrishnan University
Madhya Pradesh, India
05.2022

High School Diploma -

Chhattisgarh Education Board
Raipur, India
06.2019

10th -

Gujarat Secondary Higher Secondary Education Board
Anand
06.2017

Skills

  • File Management
  • Sales Expertise
  • Guest Relations
  • Room Assignments
  • Office Management
  • Cash Handling
  • Calendar Management
  • Computer proficiency
  • System Updates

Languages

English
Advanced (C1)
Hindi
Advanced (C1)
Gujarati
Bilingual or Proficient (C2)

Timeline

Front Desk Executive

Out Source India
07.2022 - 12.2023

BBA -

Sarvepalli Radhakrishnan University

High School Diploma -

Chhattisgarh Education Board

10th -

Gujarat Secondary Higher Secondary Education Board
Neha Macwan