Experienced administrative professional with 17+ years supporting high-achieving executives. Proven track record of providing precise and well-organized assistance. Skilled in efficiently managing heavy workloads in fast-paced, dynamic settings.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
ASSISTANT TO DIRECTOR
STEADFAST MEDISHIELD PVT.LTD.
10.2024 - 04.2025
Maintained payroll information by calculating, collecting, and entering data.
Ensured timely payment of employee wages by consistently meeting deadlines for payroll processing.
Processed new hire paperwork and documents.
Updated employee files with new details such as changes in address or salary levels.
Maintained accurate records of employee hours, overtime, and leave balances for precise payroll calculations.
Assisted new hires with completing required forms for accurate setup in the payroll system from their first day onward.
Contributed to audit preparations by maintaining organized documentation of all payroll transactions and processes.
Tracked employee vacation, sick and personal time.
Generated reports to track employee time and attendance.
Assisted with recruitment and onboarding of new employees.
Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures in Company Software.
Prepared essential documentation such as contracts, invoices, memos, or meeting agendas under tight deadlines without compromising accuracy or quality.
Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
Updated and maintained employee attendance records.
ASSISTANT ADMINISTRATIVE
CNI SYNOD
08.2008 - 09.2024
Full Administrative Support & Secretarial Support to the Heads of the Organization
Exhibited strong organizational skills to manage multiple projects simultaneously.
Working in a variety of software packages (including Microsoft Excel and PowerPoint) to manage data and produce documents and PPT presentations
Prepare letters, reports, office orders, circulars, Appointment Letters, Termination Letters, meeting minutes, forms, and similar material based on dictation, rough draft, and plain or corrected copy.
Plan and organize internal events and handle logistics for office gatherings and celebrations
Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
Demonstrated proficiency in calendar management, scheduling and coordinating executive-level meetings.
Developed and maintained filing systems for confidential documents, emails, spreadsheets & etc materials.
Utilized excellent communication skills to liaise between internal departments, external partners and clients as needed.
Managed and organized confidential information to maintain privacy.
Managed executive email accounts by responding to messages and initiating email conversations with colleagues.
Proofread and edit executive documents and communications.
Efficiently managed incoming and outgoing calls while exercising discretion when handling sensitive information.
Coordinated executive calendar by scheduling meetings with appropriate parties and confirming availability.
Assisted with event planning by making travel arrangements and reserving venues when necessary.
Actively collaborated with senior leadership to develop efficient office processes and procedures.
Answered phones, handled calls, and fielded appointment requests to assist supervisors.
Monitored and maintained executive files and records.
Coordinated schedules by booking and canceling meeting venues.
Prepared travel arrangements and coordinated logistics for executives traveling internationally.
Updated contact lists on a regular basis for use in email campaigns or other marketing initiatives.
Performed general office duties, such as ordering supplies, maintaining records management database systems and performing basic bookkeeping work.
Made travel arrangements for executives.
Attended meetings to record minutes.
Arranged for employees on boarding by scheduling training and organizing training material.
Interpreted administrative and operating policies and procedures for employees.
SENIOR EXECUTIVE - HR
SATIN CREDITCARE LTD.
06.2016 - 07.2018
Assistant to the Head of Business and Training HR
Drafting Offer Letter, appointment letter, Termination, Promotion, Transfer etc.
Developed and track HR related business metrics by collecting, analyzing and summarizing data
Developing employee engagement programs like Initiated and administered a welcome-mail policy to all new joiners, Initiated regular Birthday mailers & celebration policy.
Prepared reports regarding various aspects of human resources operations such as including reports, LMS software, data analysis, attrition etc
Maintained accurate records relating to personnel activities such as hires, transfers and promotions.
Analyzed data to identify trends in turnover rates, absenteeism, attrition.
Managed employment records and personnel data.
Implemented HR programs to meet strategic goals and business objectives.
Prepared and maintained employment records related to events, such as hiring, termination, leaves, transfers, and promotions, used human resources management system software.
Hired employees and process hiring-related paperwork.
FRONT OFFICE EXECUTIVE
NEERAJ & Co.
01.2016 - 06.2016
General Administrative & Clerical support.
Supervised Admin Duties, including preparing
Taking Care or time Office
Provided support to senior management by completing tasks assigned on time.
Monitored daily operations of the front office ensuring that all processes were running smoothly.
Assisted with scheduling appointments for internal staff members as well as external guests.
Created presentations using Microsoft Office Suite applications including Word, Excel, PowerPoint.
Maintained a professional appearance and demeanor at all times.
Organized meetings, conferences, and other events for both internal and external stakeholders.
Answered telephones to give information to callers, take messages, or transfer calls.
Arranged for repairs for office equipment malfunctions.
Opened, read, route, and distributed incoming mail and other materials and answer routine letters.
FRONT OFFICE ASSOCIATE
The BRISTOL HOTEL
01.2015 - 12.2015
Demonstrated superior organizational and multitasking capabilities in managing multiple tasks simultaneously.
Gained extensive knowledge of area attractions such hotels, restaurants, and theaters to share with guests.
Performed office duties on temporary basis when needed.
Collaborated with the front desk staff to ensure that all guest requests were handled in a timely manner.
Greeted guests upon arrival in a courteous manner; offered assistance when necessary.
Handled guest complaints and concerns, Overseeing VIP guests, arrivals and departures & Coordinating and multi-tasking job duties in a busy environment.
Check on VIP reservations, completion of their pre-registration formalities.
FRONT OFFICE ASSISTANT
ASTRA LAW OFFICES
02.2010 - 12.2014
General Administrative & Clerical support
Handled Office Inventories
OFFICE ASSISTANT
MUNJAL APARTMENT PVT. LTD.
04.2008 - 12.2009
Perform general clerical and secretarial duties, Maintain registers of Ledger and Cash books
Handled manual construction accounts
Preparing of Payments, Bill Vouchers, Salary etc., handled bank Account matters