Neha Mogha
Supply Chain Manager
Meerut
Summary
Dynamic Supply Chain Manager with extensive experience overseeing integrated supply chain functions from procurement to customer delivery. Expertise in creating agile operations through advanced inventory planning and strategic sourcing, complemented by strong proficiency in leveraging data analytics and ERP systems for accurate demand forecasting and seamless cross-functional coordination. Committed to operational excellence and superior customer satisfaction, with a proven ability to implement CRM systems that enhance customer loyalty and retention.
Overview
14
14
years of professional experience
2
2
Languages
Work History
Manager Supply Chain and Logistics & CRM
Arihant Publication (India)
07.2025 - 12.2025
- Plan, implement, and monitor overall supply chain strategy to maximize efficiency and reduce costs.
- Negotiate contracts, manage supplier relationships, and ensure timely sourcing of materials.
- Transportation, warehousing, and distribution operations to ensure timely delivery.
- Maintain optimal stock levels, implement tracking systems, and minimize inventory discrepancies.
- CRM tools to track client interactions, address issues promptly, and improve customer experience.
- Supply chain performance, logistics costs, and customer satisfaction metrics.
- Supervise, motivate to ensure adherence to industry regulations, safety guidelines, and quality benchmarks.
- Collaborated with sales, production, and finance teams for demand planning and order fulfilment.
- Prepared MIS reports and performance dashboards for senior management.
- Coordinated with vendors, transporters, and third-party logistics (3PL) partners to ensure smooth operations.
- Tracked shipment movement using ERP/CRM systems and ensured real-time status updates.
- Ensured compliance with statutory regulations, safety norms, and company logistics policies.
- Drove continuous improvement initiatives to enhance efficiency, reduce costs, and improve service quality.
Manager SCM and Logistics & Sales and Marketing Accounts
Nageen Prakashan Pvt Ltd (India)
10.2021 - 05.2025
- Implemented SCM/Logistics technology with ERP, improving service to accounts and internal efficiency.
- Managed budgets for logistics, warehousing, and relevant SCM activities.
- Provided regular reports to senior management on performance, costs, and health of key account relationships.
- Handled day-to-day accounting including sales, purchases, and expenses.
- Implemented ERP solutions (Tally Prime, BPRO) for process efficiency.
- Prepared MIS reports for management decision-making.
- Led a team encompassing planning, logistics, and account logistics coordination.
- Create all the invoices and credit note or debit note and fill the LR/GR details in the software/Tally.
- Coordinate with customer and vendor on regular bases.
Assistant Procurement Manager
Gujral Industries (GISCO)
03.2021 - 08.2021
- Handled purchase requisitions and issue purchase orders.
- Negotiated prices, terms, and delivery schedules with vendors.
- Maintained purchase records and monitored inventory levels.
- Coordinated with accounts for payments and ensured timely delivery.
Assistant Manager Logistics and Sales & Marketing SCM Accounts
Nageen Prakashan Pvt Ltd (India)
01.2014 - 02.2021
- Implemented SCM/Logistics technology with ERP, improving service to accounts and internal efficiency.
- Responded to emails/Teams' messages from sales coordinators.
- Monitored logistics dashboards and exception alerts.
- Coordinated with warehouse supervisors on priority orders.
- Updated tracking portals for key accounts.
- Analysed freight invoices for discrepancies.
- Maintained day-to-day accounting operations including sales, purchases, and ledger management.
Operations & Billing Executive
Spirit Publication House
08.2011 - 02.2014
- Created customer invoices based on confirmed shipments and contracts.
- Maintained records of shipments and invoices.
- Follow up with customers for pending payments related to logistics services.
Education
MBA - HR & Marketing
MTU, University
India01.2013
Bachelor of Art - undefined
CCS, University
India01.2010
Skills
Supply Chain Optimization
Logistics Coordination
Inventory Management
Vendor Negotiation
Forecasting
Process Improvement
ERP Systems
Warehouse Operations
Order Fulfillments
Demand Planning
Strategic planning
Decision-making
Performance management
Customer service
Financial management
Customer relationship management (CRM)
Relationship building
Documentation and reporting
Expense tracking
Verbal and written communication
Staff training and development
Negotiation
Sales management
Clear communication
Data analysis
Vendor management
Problem-solving
Teamwork and collaboration
Multitasking Abilities
Organizational skills
PERSONAL INFO
- Gender: Female
- Nationality: Indian
- Marital Status: Unmarried
Timeline
Manager Supply Chain and Logistics & CRM
Arihant Publication (India)
07.2025 - 12.2025
Manager SCM and Logistics & Sales and Marketing Accounts
Nageen Prakashan Pvt Ltd (India)
10.2021 - 05.2025
Assistant Procurement Manager
Gujral Industries (GISCO)
03.2021 - 08.2021
Assistant Manager Logistics and Sales & Marketing SCM Accounts
Nageen Prakashan Pvt Ltd (India)
01.2014 - 02.2021
Operations & Billing Executive
Spirit Publication House
08.2011 - 02.2014
Bachelor of Art - undefined
CCS, University
MBA - HR & Marketing
MTU, University