Summary
Overview
Work History
Education
Skills
Websites
Personal Information
Languages
Disclaimer
Timeline
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Neha Naik

Personal Secretary
Mumbai

Summary

Detail-oriented Executive Secretary provides comprehensive administrative support to C+ level team. Adept at managing calendars, preparing reports and coordinating meetings. Demonstrates excellent customer service, problem-solving, and communication skills with focus on optimizing processes and supporting team objectives.

Overview

8
8
years of professional experience

Work History

Personal Assistant to the Chief Product Officer

Aditya Birla Fashion And Retail Limited
2023.06 - Current
  • Calendar Management: Schedule and manage the CPO’s appointments, meetings, and events, ensuring that they are well-prepared for each engagement. Oversaw personal and professional calendars and coordinated appointments for future events.
  • Assisting the CPO daily in the execution of his duties. Managing his agenda ensuring effective arrangements of meeting with internal & external team (third parties). Providing the Director with all necessary background information for effective meeting participation.
  • Travel Logistics: Plan and organize the CPO’s & teams travel, including booking flights, hotels, transportation, and handling visas if required.
  • Email & Communication Management: Filter and respond to emails and phone calls on behalf of the CPO, handling routine communication and escalating important matters.
  • Document Preparation: Assisted in the preparation of presentations and reports and documents for internal and external meetings. Ensure that all materials are ready and accessible.
  • Meeting Coordination and Administrative Support: Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
  • Liaison Between Departments: Served as a liaison between departments to facilitate effective communication throughout the company.
  • Organizational and Communication Skills: Ability to juggle multiple tasks, deadlines, and priorities. Strong verbal and written communication for both internal and external stakeholders. Ability to anticipate needs, resolve scheduling conflicts, and handle issues proactively.
  • Proficient with Microsoft Outlook, word, excel and other virtual meeting platforms.
  • Contributed to budget management by tracking expenditures and identifying cost-saving opportunities.
  • Displayed absolute discretion at handling confidential information.
  • Help the CPO set up Range Presentations for the complete Ex-com team & other teams.

Executive Secretariat to Board of Directors (Executive Committee)

Safety Appliances Manufacturers Association (SAMA)
2021.11 - 6 2023
  • Administrative support and assistance to all the Executive Committee Members for smooth working of the Association
  • Add new members to the Association, ensure timely AMC collections, PAN India Chapter formation
  • Draft letters on behalf of Association to the Ministry/ BIS as per Technical Head instructions, other clerical support including invoices and memos
  • Coordinating with Executive Committee Members on monthly basis and providing them support in implementation of their projects
  • Control & administer various SAMA groups on WhatsApp & other social media like Twitter, Facebook, etc
  • Serving as main point of service
  • Active participation and representation on behalf of SAMA at various Summit and Expo (OSH India/ NSC / DISH)
  • Schedule, plan and execute quarterly Executive Committee meetings PAN India along with Travel Management and take notes and prepare MOM
  • Maintaining an update of SAMA members records (contacts, statutory info, etc.)
  • Maintaining documents and records for audit purposes & an update of the organization's bylaws.

Executive Assistant to Head-Products and Solution & Co-Founder of the company

Sanctum Wealth Management Pvt. Ltd
2019.04 - 2020.06
  • Calendar Management: Up-to-date calendar to ensure effective daily schedules in regard to meetings, events, travel
  • Collating data of the existing & new clients w.r.t meetings & ongoing assignments from team getting the same updated on the company database
  • Daily communications within the team on appointments, pending tasks status of on-going projects, completed projects
  • Admin support & Technical support as and when required to the Head & team
  • Travel Management: Domestic & International travel planning for his both his Official as well as Personal travels (Tickets, Visa processing, Hotel & cab bookings) Other admin related work: Reimbursements, claims submission, assisting the team with travel reimbursements, Business Developments activities
  • Personal work inclusive of dealing with his respective RM’s for his financial/investment data
  • Helping the marketing team with events organized Pan India & across the globe.

Executive Assistant (Secretary to Valuation Partners)

BDO India LLP
2017.09 - 2019.04
  • Creation of client deals for all the new assignments undertaken by the team end-to-end support to the team & Preparing of billing reports such as invoice raised, collection, pending payments, reimbursements, etc
  • Calendar & diary management of Partners & Directors, setting up meetings with new clients/ prospects, seminars at office premises or client place
  • Helping the team members with detailed Travel itineraries in regard to assignments at various BDO India offices across the globe, processing Empanelment with various banking intuitions
  • Guided research with the help of team members for business development activities
  • All other admin & technical support work that the team might require during the course of execution of assignment.

Customer Care Executive (Operations)

Tata Capital Housing Finance Ltd (Under payroll of sister company - TBSS)
2016.04 - 2017.09
  • Working in customer support team and was assigned with duties towards sharing FC statement & queries solving as when raised by clients which involved series of events in retaining customers & helping them with desired solution ensuring customer centricity & company’s welfare and maintaining repo with client while assisting them.

Education

Graduate (Commerce) -

Prahladrai Dalmia College of Commerce & Economics, Mumbai University

MBA - Sales And Marketing Education

D Y Patil University
Mumbai
2001.04 -

Skills

Calendar Management

Personal Information

  • Date of Birth: 08/19/92
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Married

Languages

English, Hindi & Marathi

Disclaimer

I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above mentioned.

Timeline

Personal Assistant to the Chief Product Officer

Aditya Birla Fashion And Retail Limited
2023.06 - Current

Executive Secretariat to Board of Directors (Executive Committee)

Safety Appliances Manufacturers Association (SAMA)
2021.11 - 6 2023

Executive Assistant to Head-Products and Solution & Co-Founder of the company

Sanctum Wealth Management Pvt. Ltd
2019.04 - 2020.06

Executive Assistant (Secretary to Valuation Partners)

BDO India LLP
2017.09 - 2019.04

Customer Care Executive (Operations)

Tata Capital Housing Finance Ltd (Under payroll of sister company - TBSS)
2016.04 - 2017.09

MBA - Sales And Marketing Education

D Y Patil University
2001.04 -

Graduate (Commerce) -

Prahladrai Dalmia College of Commerce & Economics, Mumbai University
Neha NaikPersonal Secretary