Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Personal Information
Activities
Domain
Languages
Affiliations
Timeline
Generic
Neha Nawkat

Neha Nawkat

Hyderabad

Summary

Results-driven professional with extensive experience in AML and KYC compliance at Wells Fargo. Proven expertise in fraud detection and risk mitigation, leveraging tools like LexisNexis. Strong communicator and collaborator, consistently exceeding productivity targets while enhancing team performance through effective support and training. Committed to maintaining regulatory standards and ensuring thorough due diligence.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Associate

Wipro
Hyderabad
12.2023 - Current
  • Reviewed system-generated alerts to identify suspicious trends in client transactions.
  • Monitored credit and debit patterns for detection of illicit fund layering by customers.
  • Conducted thorough research on customers using LexisNexis, Emailage, and other resources.
  • Investigated account data to determine if customers were victims of ATO or ID theft.
  • Requested enhanced due diligence, revoked online banking access, or closed accounts as needed.
  • Filed Suspicious Incident Reports upon identifying fraud or suspicious activities.
  • Documented investigation findings to substantiate decisions made regarding alerts.
  • Ensured compliance with AML transaction monitoring policies and applicable regulations.

Associate Loan Servicing Representative

Wells Fargo International Solutions Private LTD
07.2022 - 10.2023
  • Conducting Know your customer (KYC) Compliance process for Regulatory operations processes in line with the requirements of the Wells Fargo corporate policy requirements.
  • Conduct comprehensive research and background investigations on entities and individuals' profiles to identify and mitigate risk.
  • Identify Frauds Detection/Red flags and remarks indicating Account/Profile Takeover (ATO), Id theft, Victim/Suspected Fraud, compromised profile, Online accounts are hacked and Customer Impersonation.
  • Validate documents - Applicant Agreement, Legal Document (Marriage Certificate, Divorcee Decree and Court Documents), N/T Application, Loan Applications and Credit Report.
  • W8/W9 document were created and filled out correctly and are ready for mailing to customer.
  • Customer deposits a fraudulent checks, Credit or debit card fraud regarding unauthorized transaction, Fraudulent charges or subscriptions.
  • We deal with both individuals and non-individuals. To check the Online accounts are hacked or not and the Business decision is to close or not.
  • Additional Responsibilities: Query Call with LOB Partners, Preparing Reports for management level (Scorecard, EOD Sheet and Attendance Tracker)
  • Tools: CIDD (Customer Identification Due Diligence), LexisNexis, ICMP (Imaging & Content Management Platform), BDCMS (Business Development Content Management System) Hogan/MSP Application, ERLMF, First American and Title Management
  • Ensured to exceed day to day targets and maintained the increased trend in terms of productivity and RPH.
  • Handled high volumes production and controlled to reduce the volume.
  • Shadowed and given buddy support to my fellow team members as to grow individually and as a team together.

Loss Mitigation

Wells Fargo International Solutions Private LTD
07.2021 - 06.2022
  • Document Statusing process and support the Home Preservation Representative (HPR) and Home Preservation Underwriter (HPU) by performing initial file check.
  • Generating and Sending letters to customer.
  • It allows the HPR to focus on customer communications rather than document review.
  • Support the HPU to focus on making quality decisions at initial review rather than organizing the files and other administrative tasks.
  • Reviewed and validated the documents.
  • Assured that all the required documents reach the borrower on time.
  • Met all the quality metric standards of the organization in document statusing and generation in the process.
  • Conducted timely meetings for refresher sessions, and process procedural update.
  • Contributed to the completion of initial setup of loans and achieved daily and monthly targets on time.
  • Handled additional responsibility of solving the queries of fellow team members on time.

Education

MBA -

Avanthi PG College
12.2020

B.COM -

Annie Besant Women's College
12.2018

BIE -

Annie Besant Junior College for Girls
12.2015

Sankriti The School
12.2013

Skills

  • AML and KYC compliance
  • Fraud detection and risk mitigation
  • Regulatory documentation
  • Due diligence and background checks
  • Tools: LexisNexis, CIDD, Hogan/MSP, ICMP
  • Strong communication and time management
  • Team collaboration and reporting

Certification

Successfully completed the NISM Equity Derivative Series VIII in the year 2018.

Accomplishments

Received the Milestones Award for surpassing production targets by 120%, maintaining a quality level of 99%

Personal Information

  • Date of Birth: 03/17/97
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Married

Activities

Took part in various recreational activities organized at Wells Fargo. Organized numerous team events, including Fun Fridays, and initiated extracurricular activities to boost performance.

Domain

Banking Sector: Consumer Lending, Wholesale Banking.

Languages

Telugu
First Language
Hindi
Proficient (C2)
C2
English
Proficient (C2)
C2

Affiliations

  • I took part in various recreational activities organized at Wells Fargo Organized numerous team events, including Fun Fridays, and initiated extracurricular activities to boost performance

Timeline

Associate

Wipro
12.2023 - Current

Associate Loan Servicing Representative

Wells Fargo International Solutions Private LTD
07.2022 - 10.2023

Loss Mitigation

Wells Fargo International Solutions Private LTD
07.2021 - 06.2022

MBA -

Avanthi PG College

B.COM -

Annie Besant Women's College

BIE -

Annie Besant Junior College for Girls

Sankriti The School

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Neha Nawkat