Summary
Overview
Work History
Education
Skills
Languages
Hobbies
Timeline
Generic

Neha Pal

Gurgaon

Summary

Having 5 years of experience as and Analyst. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Analyst Consultant

Genpact
Gurgaon
03.2023 - Current
  • Working individually on the ACH Conversion Project.
  • Setting up customers on electronic payments, such as ACH, Credit Card, and wire.
  • Analyzing customers' payment behavior and making consolidated reports.
  • Created detailed reports and presentations for internal and external audiences.
  • Conducted research to develop strategies, plans, objectives, policies, procedures, or standards.
  • Processed new customer forms to set up accounts in the system.
  • Interactions with clients and other departments for the project.
  • Handling other ad hoc workflows alongside the project.
  • Maintained organized records of all customer accounts receivable activity.
  • Responded promptly to customer inquiries regarding their account status or payment history.
  • Maintained accounting records by performing routine calculating, posting, and verifying duties.

Research Analyst

Vaco Binary Semantics LLP
Gurgaon
12.2018 - 03.2023
  • Worked as an analyst in the Hotel Ads Price Accuracy Project.
  • Responsible for setting up a Google Hotel Ads account for clients.
  • Analysis of Price Accuracy of various hotels based in the USA to provide a better user experience.
  • Provided recommendations based on data analysis results.
  • Designed questionnaires to capture relevant information from stakeholders.
  • Collaborated with cross-functional teams to ensure accuracy of research results.
  • Utilized a variety of tools such as Excel spreadsheets and databases for effective data manipulation and analysis.
  • Recommended innovative solutions based on findings from research activities.

Education

B. Com - Commerce

Swami Vivekanand Subharti University
2018

Secondary - Arts

Kanya Vidhya Inter College
2013

Arts

Saraswati Vidhya Mandir Inter College
2011

Skills

  • Search Engine Optimization
  • Knowledge of Digital Marketing
  • Collaboration
  • Customer Service Skills
  • Investigative research
  • Advanced Excel
  • Relationship Building
  • Basic knowledge of SQL and Python

Languages

Hindi
First Language
English
Upper Intermediate
B2

Hobbies

  • Cooking
  • Playing Guitar
  • Watching Hollywood Web Series, Movies

Timeline

Analyst Consultant

Genpact
03.2023 - Current

Research Analyst

Vaco Binary Semantics LLP
12.2018 - 03.2023

B. Com - Commerce

Swami Vivekanand Subharti University

Secondary - Arts

Kanya Vidhya Inter College

Arts

Saraswati Vidhya Mandir Inter College

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Neha Pal