NEHA PANDAY
Summary
Seasoned HR professional with a strong track record of approx. 14 yrs enhancing organizational effectiveness through strategic talent management and development initiatives. Committed to fostering an inclusive workplace culture that promotes employee engagement and retention. Proven ability to collaborate with cross-functional teams to drive HR programs that align with business goals and improve overall productivity. Adept at leveraging data analytics to inform decision-making and continuously optimize HR processes in alignment with industry best practices.
Overview
14
14
years of professional experience
Work History
Assistant Manager-HR
Quintes Global Pvt Ltd
05.2022 - 04.2024
- Implement HR policies and Standard Operating Procedures (SOPs) aligned with the group and people strategy, focusing on organizational culture, employee engagement, and overall HR processes, utilizing existing HR solutions or introducing new systems as necessary.
- Conduct regular reviews of HR policies and procedures to ensure they are relevant and effective, making recommendations for improvements based on employee feedback and industry best practices.
- Develop and implement strategic workforce planning initiatives to align HR goals with organizational objectives.
- Collaborate with Talent Partners to maintain a healthy and sustainable talent pipeline, integrating both internal talent and external market opportunities.
- Lead diversity and inclusion initiatives aimed at enhancing workplace culture and promoting equitable practices across all levels of the organization.
- Design and implement employee training programs aimed at enhancing performance and career development opportunities within the organization.
- Create and manage communication strategies for employee engagement initiatives, ensuring alignment with organizational goals and fostering a unified company culture.
- Executed successfully the performance appraisal processes, ensuring clear communication with employees and conducting thorough data analysis to support decision-making.
- Support leadership in succession planning efforts by identifying and developing high-potential employees for future key roles within the organization.
- Partner with business leaders to identify learning and development needs for individuals and critical talent pools, working closely with Learning Partners to execute impactful programs and measure their effectiveness to demonstrate business value.
- Monitor employee turnover metrics and implement strategies to manage and optimize attrition levels across the organization.
- Provide day-to-day HR management support to employees, including welfare initiatives, counseling, grievance resolution, and disciplinary processes, while conducting training and communications related to HR strategy, policies, and procedures.
- Organize and lead employee engagement activities, including celebrating festivals and significant events, to foster a positive work environment.
- Manage end-to-end employee lifecycle processes within HRMS (Hire to Retire) to ensure seamless HR operations and data accuracy.
- Handle and resolve employee grievances, ensuring effective conflict management and maintaining a positive workplace culture.
- Facilitate effective communication between management and employees to enhance workplace relationships and boost morale.
Asst. Manager (Family Business Governance- HR Functions)
GMR Infrastructure Ltd (Adecco Payroll)
08.2018 - 04.2022
- Collaborate with management to optimize manpower planning across offices, enhancing work relationships, boosting employee morale, and improving productivity and retention rates.
- Provide consulting support to line management in stakeholder offices, ensuring adherence to policies, guidelines, and compliance standards, while contributing to Family Governance initiatives.
- Monitor and manage the budget allocated to the Owner's Council offices to ensure financial compliance and optimal resource allocation.
- Coordinate and prepare for all Founder Forum meetings, ensuring smooth execution and alignment with organizational goals.
- Conduct research to identify and propose relevant Learning and Development opportunities for family advisory members to enhance skills and knowledge.
- Curate and maintain a comprehensive record of learning and training resources available in the market for family members, spanning various areas of interest.
- Digitally organize and maintain all records, ensuring accuracy and easy access to critical information.
- Oversee the management of the Stakeholder Office Library, including content curation and organization.
- Develop and implement strategies for managing the talent pipeline for the third generation of the family, fostering growth and leadership development.
- Manage PFBI's social media accounts and collaborate with the corporate communications team to ensure effective content creation and timely posts.
- Set the agenda and prepare minutes for Non-Founder Family meetings, ensuring timely follow-ups on action items and commitments.
- Oversee and coordinate meetings and events for the Owner's Council and Non-Founder Forums, ensuring logistical support and smooth execution.
- Network and liaise within the company to streamline administrative activities and foster inter-departmental collaboration.
- Curate, develop, and execute content for E-Newsletters, including conducting interviews and sourcing valuable material.
- Formulate strategies for the development of a family app and oversee the archiving project to preserve organizational knowledge.
- Manage monthly budgeting activities, including invoice verification, processing payments, and handling agreement renewals.
- Track and report progress on Individual Development Plans (IDPs) and succession planning to ensure talent development and leadership pipeline alignment.
- Developed and implemented Standard Operating Procedures (SOPs) to standardize and streamline family meeting operations.
- Resolve complex issues and address grievances in a timely manner, ensuring effective conflict resolution and maintaining organizational harmony.
- Foster efficiency and smooth communication within a multicultural environment, ensuring effective coordination across founder offices.
HEAD-HR & ADMINISTRATION
ACCUSTER TECHNOLOGIES PVT LTD
10.2017 - 02.2018
- Lead a team of HR professionals, managing a workforce of 300 employees, ensuring effective HR operations and alignment with organizational goals.
- Contribute to organizational strategy by researching HR issues, providing analysis, and offering recommendations that shape HR policies and objectives, in line with overall business direction.
- Implemented ZOHO CRM tools to streamline and enhance control over HR processes, improving efficiency and data accessibility.
- Collect and manage employee data and payroll history through an efficient online onboarding process, ensuring seamless integration.
- Develop and execute HR strategies across various functions, including talent acquisition, staffing, employment processing, compensation, benefits, training, records management, safety and health, succession planning, employee relations, retention, and compliance with EPF/ESI and labor laws.
- Oversee day-to-day HR operations, including recruiting, onboarding, training, coaching, counseling, and managing performance reviews, ensuring employee development and job satisfaction.
- Provide HR support to management, offering guidance on HR matters and analyzing employee data to inform decision-making.
- Designed and implemented Standard Operating Procedures (SOPs) to streamline training processes and daily operations, enhancing overall efficiency.
- Develop, write, and update policies, procedures, and guidelines, ensuring alignment with organizational values and promoting clear communication across teams.
- Serve as visiting faculty for Soft Skills at Accuster Skills Pvt. Ltd. (a division of Accuster Technologies), delivering training sessions to enhance employee development.
- Foster a multicultural work environment by ensuring effective communication and promoting a collaborative, productive workplace culture.
- Lead cross-functional HR projects focusing on performance management, employee engagement, and retention strategies, ensuring a high level of workforce satisfaction.
- Advise senior management on HR-related issues, trends, and changes, proactively addressing workforce challenges and providing strategic solutions.
HR Consultant
Tapas Roy & Co.
01.2016 - 09.2017
- Managed end-to-end recruitment cycle, including sourcing, screening, interviewing, and onboarding.
- Oversaw payroll processing for client sites, ensuring accuracy and compliance with statutory regulations.
- Designed and facilitated training and development programs on identified topics at the site level.
- Coordinated statutory compliance activities, ensuring adherence to labor laws and company policies.
- Handled various HR functions and miscellaneous tasks as required to support business operations.
HOD-HR & ADMINISTRATION
LION PICTURE & FRAMES (INDIA) LTD.
03.2012 - 11.2015
- Led HR Generalist and Administration functions, managing a team of five members.
- Managed end-to-end talent acquisition, ensuring the right hire through various sourcing channels.
- Oversaw a seamless onboarding process for new hires, ensuring a positive employee experience.
- Ensured timely completion of background verification for all new joiners as per company guidelines.
- Maintained and monitored attendance and leave records for accurate payroll processing.
- Managed employee payroll, ensuring timely and accurate salary processing.
- Developed, implemented, and promoted HR policies and processes to ensure compliance and efficiency.
- Designed and facilitated training & development programs on key topics at the site level.
- Led performance management initiatives, driving awareness and implementation of the appraisal process.
- Handled disciplinary actions, grievances, and termination cases with due diligence and compliance.
- Acted as a strategic HR partner, aligning business needs to create a high-performance work environment.
- Drove employee engagement initiatives and welfare activities across multiple units.
- Ensured policy adherence for audit compliance as per ISO guidelines.
- Coordinated statutory compliance related to payroll, PF, ESI, Gratuity, and other labor laws.
- Developed and implemented attrition mitigation strategies across verticals.
SENIOR-HR & ADMINISTRATION EXECUTIVE
R D MOTORS PVT LTD.
01.2010 - 02.2012
- Oversaw new hire onboarding, ensuring timely completion of joining formalities and induction training.
- Organized talent development sessions and training programs to enhance employee skills and capabilities.
- Acted as the primary HR contact, providing solutions for employees' day-to-day concerns.
- Managed employee communication, welfare activities, engagement programs, and the reward & recognition process.
- Managed internal selection processes across all functions to support talent mobility and career growth.
- Facilitated the performance management process, ensuring timely execution and employee awareness.
- Handled disciplinary actions, grievances, and termination cases in compliance with company policies.
- Led the exit process, ensuring timely processing of Full & Final settlements.
Education
MBA - HR, Marketing
Future Business School
05-2010
B.A - Political Science Hons
Seth Soorujmull Jalan girl's college
01.2007
HSC -
HINDMOTOR HIGH SCHOOL
01.2004
SSC -
Hind Motor High School
01.2002
Skills
- Relationship Management
- Stakeholder Management
- Strategic Workforce Planning
- Event Management
- Training & Development
- Performance Management
- HR Compliance & Governance
- Grievance Handling
Accomplishments
- Awarded for the successful execution of Project ‘TITAN’ on May 3, 2023.
- Awarded For Best HR Practice on April 2023
- Elected Faculty to provide soft skills training for employee personality development (2017).
- Recognized for ‘Best Branch Presentation’ of the year (2012-13).
- Awarded ‘Silver Lion’ (2012-13) for excellence in HR & Administration.
- Selected as Management Representative by the organization to handle additional responsibilities (2012).
- Elected as General Secretary of the Student Union by the college management (2005).
- Awarded ‘Pratham Bal Puraskar’ in the International Drama Competition (1992)
- Implemented HR policies and SOPs that enhanced organizational culture and employee engagement, leading to a 15% increase in retention rates over one year.
- Conducted comprehensive reviews of HR policies, resulting in improved employee satisfaction scores by 20% through incorporating feedback and best practices.
Personal Information
- Father's Name: Mr. V. Kumar
- Husband's Name: Mr. Pankaj Panday
- Gender: Female
- Nationality: Indian
Hobbies
- Passionate about traveling and exploring new destinations, cultures, and cuisines.
- Passionate about cooking and experimenting with different cuisines and flavors.
- Enjoy choreographing and performing at cultural and social events.
- Believe in the importance of adventure for personal growth, resilience, and mental well-being.
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Bengali
Advanced (C1)
Bhojpuri
Advanced (C1)
Maithili
Advanced (C1)
Timeline
Assistant Manager-HR
Quintes Global Pvt Ltd
05.2022 - 04.2024
Asst. Manager (Family Business Governance- HR Functions)
GMR Infrastructure Ltd (Adecco Payroll)
08.2018 - 04.2022
HEAD-HR & ADMINISTRATION
ACCUSTER TECHNOLOGIES PVT LTD
10.2017 - 02.2018
HR Consultant
Tapas Roy & Co.
01.2016 - 09.2017
HOD-HR & ADMINISTRATION
LION PICTURE & FRAMES (INDIA) LTD.
03.2012 - 11.2015
SENIOR-HR & ADMINISTRATION EXECUTIVE
R D MOTORS PVT LTD.
01.2010 - 02.2012
B.A - Political Science Hons
Seth Soorujmull Jalan girl's college
HSC -
HINDMOTOR HIGH SCHOOL
SSC -
Hind Motor High School
MBA - HR, Marketing
Future Business School
Similar Profiles
Renuka SharmaRenuka Sharma
Business Analyst at Quintes GlobalBusiness Analyst at Quintes Global
Yogesh KhatriYogesh Khatri
Manager - Credit Control at Quintes Global EBS Private LtdManager - Credit Control at Quintes Global EBS Private Ltd
Amjad KhanAmjad Khan
Senior Program Manager at Magnit Global Pvt Ltd (Former PRO Unlimited Global India Pvt Ltd)Senior Program Manager at Magnit Global Pvt Ltd (Former PRO Unlimited Global India Pvt Ltd)
Harshima TiwariHarshima Tiwari
Assistant Manager-HR at Etrade Marketing Pvt LtdAssistant Manager-HR at Etrade Marketing Pvt Ltd
Jyoti SainiJyoti Saini
Assistant Manager-HR at ICON POWER SOLUTIONS PVT.LTD.Assistant Manager-HR at ICON POWER SOLUTIONS PVT.LTD.