Neha Pandit
Overview
9
9
years of professional experience
3
3
Certifications
Work History
Associate Manager
HCL Technologies Ltd
11.2021 - 9 2023
- Supported pipeline development for the IEU APAC regions, driving lead generation and revenue growth
- Analyzed research materials, websites, LinkedIn profiles, etc., to identify client priorities and technology needs
- Established contact with HCL Certified Partners (CPs) within the IBM RedHat ecosystem, effectively educating them about the product portfolios
- Organized and facilitated meetings between IEU Sales Leaders, CPs, IBM partners, and clients to foster collaboration and successful business outcomes
- Lead team meetings regularly to discuss progress updates, identify challenges or roadblocks, and provide guidance towards successful project completion
- Collaborated closely with senior management on strategic planning efforts, aligning departmental goals with overarching company objectives.
Virtual Sales Representative
Google India Program
10.2020 - 03.2021
- Successfully identified priority accounts and connected them with appropriate campaign programs to drive business opportunities
- Established initial contact with prospects via phone and email, effectively introducing products and services
- Worked on generating marketing leads, qualifying prospects based on BANT criteria, scheduling meetings, and conducting product presentations
- Managed lead and relationship management activities to ensure seamless customer experiences
- Handled inbound inquiries and chat interactions, accurately executing campaigns through Salesforce activities
- Developed and maintained comprehensive knowledge of the Google cloud platform
- Supported and contributed to sales and marketing campaigns for the APAC team
- Maintained a strong rapport with Sales Account Managers, collaborating on customer requirements and sales strategies
- Increased customer retention rates by providing exceptional after-sales support and addressing customer concerns promptly
- Exceeded monthly KPIs while maintaining a high level of customer satisfaction through attentive service delivery across all stages of the sales process.
Inside Sales Specialist
Unicommerce eSoultions Pvt. Ltd
07.2018 - 02.2019
- Identified new market opportunities through thorough research and analysis of industry trends, expanding the company's reach into untapped territories
- Provided comprehensive product information and conducted effective product demonstrations
- Fostered and strengthened customer relationships, ensuring high levels of customer satisfaction
- Streamlined the sales process by implementing CRM software to track lead progress, organize customer information, and monitor sales performance
- Resolved sales and service issues promptly, maintaining a thorough understanding of competitor offerings in the assigned territory
- Collaborated with the marketing team to develop targeted campaigns for specific products and services, resulting in increased lead generation
- Developed new accounts through networking and promotional strategies
- Boosted client retention rates through diligent follow-up activities such as post-sale calls, order updates, and satisfaction surveys
- Assisted with departmental operations to ensure workflow and meet schedules and requirements.
Assistant Sales Manager
Numberz Pvt. Ltd
08.2016 - 03.2018
- Sold Cloud/SAAS Accounting & GST Return Filing solutions to large Chartered Accountant Firms and major brands across the Western & Northern regions
- Managed and nurtured sales opportunities, committing to monthly targets and forecasts
- Achieved sales targets consistently by driving daily sales activities and managing the sales pipeline effectively
- Provided internal support solutions and excellent communication with clients
- Boosted sales performance by implementing effective sales strategies and coaching team members
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand
- Developed strong client relationships for repeat business and increased referrals.
Solution Specialist
Unicommerce eSolutions Pvt. Ltd
08.2013 - 07.2016
- Sourced new accounts and pitched cloud-based software services to customers
- On-boarded new customer accounts and provided training and support after sales
- Streamlined processes for improved efficiency, leading to better resource allocation and reduced project turnaround time
- Consistently exceeded sales targets by cultivating a deep understanding of client needs and positioning products as optimal solutions for their unique challenges
- Delivered impactful presentations to showcase product capabilities and drive adoption among potential customers
- Responded promptly to customer requests, ensuring high levels of customer satisfaction
- Conducted research and investigations to address customer concerns
- Implemented methods for feedback and Quality Assurance on identified issues
- Built strong customer relationships and maintained loyalty.
Channel Sales Executive
Panoramic Holidays Pvt. Ltd
04.2012 - 07.2013
- Identified, recruited, and on-boarded new channel partners in the assigned territory
- Managed partner sales activities to drive revenue and meet sales goals
- Collaborated with partners to create and execute business plans
- Developed positive working relationships with partners, facilitating business growth
- Provided partners with up-to-date information on products and enhancements
- Evaluated partner sales performance and recommended improvements
- Educated partners about the product portfolio and complementary services offered
- Fostered an open line of communication between partners and internal resources such as finance or customer service teams
- Oversaw the end-to-end contract negotiation process from initial outreach through final signing
- Established strong rapport with key channel partners for long-term business relationships.
Education
MBA: Marketing -
IILM University
01.2010 - 2012.04
BCA: Bachelor of Computer Applications - undefined
Mahatma Jyotiba Phule Rohilkhand University
01.2007 - 2010.04
Skills
undefined
Certification
IBM Cloud Core
Accomplishments
- Sales Associates of the year in 2017 & 2018.
- Earned bonuses during the first two years of employment.
- Consistently exceed daily sales target.
Timeline
Associate Manager
HCL Technologies Ltd
11.2021 - 9 2023
Virtual Sales Representative
Google India Program
10.2020 - 03.2021
Inside Sales Specialist
Unicommerce eSoultions Pvt. Ltd
07.2018 - 02.2019
Assistant Sales Manager
Numberz Pvt. Ltd
08.2016 - 03.2018
Solution Specialist
Unicommerce eSolutions Pvt. Ltd
08.2013 - 07.2016
Channel Sales Executive
Panoramic Holidays Pvt. Ltd
04.2012 - 07.2013
MBA: Marketing -
IILM University
01.2010 - 2012.04
BCA: Bachelor of Computer Applications - undefined
Mahatma Jyotiba Phule Rohilkhand University
01.2007 - 2010.04
IBM Cloud Core
IBM Cloud Essentials
IBM Turbonomics
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