Summary
Overview
Work History
Education
Skills
Timeline
Generic
Neha Panwar

Neha Panwar

Summary

Business Analyst with a decade of experience in insurance, banking, and telecom. Renowned for delivering transformative solutions through strategic analysis and stakeholder engagement. Expertise in driving growth and operational efficiency by navigating complexity with exceptional analytical acumen and deep industry insights.

Overview

9
9
years of professional experience
1
1
Language

Work History

Business Analyst

Genpact
3 2022 - Current

I held a professional role as a Business Analyst at Morgan Stanley, specializing in Client Reference Data Services. In this capacity, I was responsible for orchestrating the seamless migration of party data stakeholders from legacy systems to a new platform, enriched with advanced capabilities and enhanced control mechanisms.

Drafting comprehensive AS-IS and To-be requirements for these systems, meticulously analyzing the existing functionalities and identifying areas for improvement.

Conducting thorough gap analyses allowed for a smooth transition, ensuring that the migrated capabilities aligned seamlessly with organizational objectives."

Business Analyst

Sunlife
10.2018 - 03.2021
  • Enhancing Claim Adjudication system by integrating new features and bolstering infrastructure to streamline processes and improve efficiency.
  • Conducting thorough assessments to identify areas for improvement and providing guidance to clients on controls, risk management, process optimization, and productivity enhancement strategies.
  • Facilitating essential Agile ceremonies such as daily scrums, sprint planning, sprint demos, and retrospective meetings, fostering collaboration and ensuring project milestones were met effectively.
  • Collaborating with project managers and test leads to support User Acceptance Testing (UAT), reviewing requirements throughout release process, and providing post-launch support to ensure seamless implementation and ongoing success.

Scrum Master/Project Lead

PAYBACK
10.2018 - 03.2021
  • Managed end-to-end product deployments for digital transformation initiatives, orchestrating entire lifecycle from conception to execution, encompassing vision, creation, rollout, and delivery across diverse platforms, including front-end web applications, back-end API services, API portal, and API gateway, catering to both iOS and Android applications.
  • Delivered comprehensive solutions and consultancy services, spearheading requirements gathering for ICICI, leading revenue-generating enterprise, collaborating extensively with diverse business teams to delineate value propositions and define solution scopes.
  • Engineered business processes from detailed workflow diagrams, devising and implementing automated solutions leveraging cutting-edge automation tools to enhance operational efficiency.

Business Analyst/Quality Analyst

Reliance Jio
06.2016 - 07.2018
  • Possess deep domain expertise in telecommunications and insurance industries, with strong focus on property and casualty insurance, particularly within automotive sector.
  • Conducted thorough testing across multiple cloud-based applications, including Jiu, ACS, and ACCESS platforms, ensuring robust performance and reliability.
  • Proactively identified and addressed impediments, collaborating closely with product owners to refine and optimize product backlogs, ensuring readiness for sprint cycles.

Quality Analyst

Radisys Corporation
06.2015 - 07.2016

Developed and tested ATCA-2470 Flow-Engine Software for Verizon Wireless, focusing on rigorous testing methodologies.

Crafted comprehensive test strategies, plans, cases, scripts, and subsequently analyzed test results to ensure software integrity and performance.

Conducted in-depth testing of access control list (ACL) functionalities, including Priority Band and ACL Bypass, to validate security measures and access permissions.

Utilized Python automation framework to create efficient and reliable automation test scripts for testing SLLB feature, enhancing testing efficiency and accuracy. Employed black box testing techniques to thoroughly test SLLB feature across various protocols, ensuring robust functionality and compatibility.

Education

B.TECH -

M.I.E.T
04.2001 -

Skills

  • Stakeholder relationship management
  • Scrum methodology
  • Agile frameworks
  • Lucid chart, JIRA, MPP, Power BI

  • RDBMS: MySQL, Oracle
  • Excel, Power-Point, MS VISIO
  • Basic Java, Linux, SQL

  • Digital marketing

Timeline

Business Analyst

Sunlife
10.2018 - 03.2021

Scrum Master/Project Lead

PAYBACK
10.2018 - 03.2021

Business Analyst/Quality Analyst

Reliance Jio
06.2016 - 07.2018

Quality Analyst

Radisys Corporation
06.2015 - 07.2016

B.TECH -

M.I.E.T
04.2001 -

Business Analyst

Genpact
3 2022 - Current
Neha Panwar