Neha Pathak
Salesforce Administrator & Business Analyst
Summary
Proactive Certified Salesforce Administrator having overall 3 years of experience in Salesforce ecosystem under mid-size start-up business environments. Communicative and collaborative with proven history of improving business operations to support corporate growth and revenue.
Overview
3
3
years of professional experience
1
1
Certificate
Work History
Salesforce Business Analyst & Administrator
PolicyBazaar
06.2021 - Current
- As a Salesforce Administrator at PolicyBazaar. I have been responsible for managing and maintaining the Salesforce platform to ensure optimal performance and usability.
- Collaborated with stakeholders to identify business needs and data sources.
- Set up and controlled user access levels across Salesforce to protect the Salesforce org.
- Configured Salesforce with Object-Level Security (Profiles & Permissions Sets), Record-Level Security (OWD, Sharing Rules, Manual Sharing and Role Hierarchy based on Organization role hierarchy), Field-Level Security, User Management to meet the specific needs of the
organization. - Assisted with day-to-day operations, working efficiently and productively with all team members.
- Collaborated with cross-functional teams to gather requirements and
implement enhancements to the Salesforce platform. - Provided training and support to end-users to ensure effective utilization of Salesforce.
- Performed data analysis and data cleansing activities to ensure accurate and efficient data management in Salesforce.
- Provided support to end-users and resolved any Salesforce-related issues.
- Worked with senior Salesforce experts in gaining experience and knowledge of Salesforce administration.
- Collaborated in the implementation of Salesforce Lightning, enhancing user.
Education
Bachelor of Science - Computer Science
Rajasthan Technical University
Rajasthan 04.2001 -
Skills
Salesforce Security Model
Salesforce Data Model
Salesforce Automation (WFR,PB,Flows)
Reports and Dashboards
Business Analysis
Agile Model
Certification
Salesforce Certified Administrator
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Salesforce Certified Administrator
04-2022
Salesforce Business Analyst & Administrator
PolicyBazaar
06.2021 - Current
Bachelor of Science - Computer Science
Rajasthan Technical University
04.2001 -