Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic
Neha  Phale

Neha Phale

Mumbai

Summary

As a seasoned Corporate Communications & Public Affairs expert, I excel at orchestrating and successfully concluding multiple projects simultaneously. My forte lies in taking intricate technical details and rendering them comprehensible for a wider audience. My proactive approach is dedicated to enhancing engagement among various stakeholders. I am an ambitious and imaginative public relations professional with a rich background internal communications, marketing campaigns, media and stakeholder relations, social media management, storytelling, and community relations. Additionally, I possess valuable skills in public speaking and training. I have also shared my expertise as a guest lecturer and visiting faculty member in college-level mass media courses, as well as served as a guest speaker and coach for parents and children.

Overview

18
18
years of professional experience

Work History

Head of Internal Communications APACO

Huhtamaki
02.2023 - Current


  • Internal Communication Strategy: Develop strategies for internal communication in Huhtamaki's APACO region
  • Change Leadership: Drive change communications and culture transformation with the executive leadership teams
  • Leadership Profiling: Enhance leadership visibility and effectiveness through profiling
  • Cultural Transformation: Create a roadmap for cultural transformation and change communication
  • Digital Employee Experience: Oversee intranet, digital experiences, branding, campaigns, newsletters, and surveys
  • Employer Branding: Develop and execute an Employer Branding strategy
  • Diversity & Inclusion: Lead initiatives for a more inclusive workplace
  • Mentorship & Training: Mentor women employees as part of diversity initiatives
  • Global Communication Campaigns: Design and implement global internal communication campaigns
  • POSH Committee: Member of the POSH committee
  • HR Collaboration: Work closely with regional and global HR teams
  • Employee Volunteerism: Drive CSR program involvement

Head, Public Affairs

Huhtamaki India Limited
08.2021 - 01.2023
  • Strategic Sustainability: Oversee sustainability strategy for Huhtamaki's India operations, focusing on EOL, carbon footprints, and promoting packaging benefits
  • Advocacy Programs: Develop advocacy initiatives and represent the organization in external associations, including industry bodies and pollution control associations
  • Leadership Collaboration: Collaborate closely with Huhtamaki India's Managing Director, Leadership, and sustainability team to advance the company's 2030 Strategy in the region
  • Reputation Management: Strategically direct communications to enhance Huhtamaki's reputation, particularly with policymakers and stakeholders
  • Regulatory Oversight: Monitor and manage critical regulatory developments impacting Huhtamaki's 2030 Strategy
  • Team Leadership: Manage a communications team member responsible for communications efforts
  • Stakeholder Engagement: Proactively engage with diverse stakeholders, including policymakers, regulators, trade associations, NGOs, universities, competitors, and brand owners to support the 2030 Strategy
  • Crisis Management: Handle crisis communication and issues management effectively
  • Sustainability Advocacy: Drive communication efforts related to sustainability and policy.

Head of Corporate Communications ISC

Huntsman International India Private Ltd
11.2015 - 12.2021
  • Built the foundation of Corporate Communication as a function
  • Provided Strategic Communication consultancy to India Leadership Team, Business and Functional teams
  • Build companies reputation through advocacy on key initiatives and build industry associations network
  • Created innovative campaigns for internal & external stakeholders
  • Developed Employer Branding plan for ISC
  • Co-chaired the company’s CSR Committee for 4 years
  • Created crisis management tools, protocols and trained front-facing & spokespeople
  • Planned high impact customer & employee engagement
  • Planned social media communication
  • Partnered the HR team by conducting trainings
  • Guided the team to create compelling key messages, media statements and communication campaigns.

Assistant General Manager Corporate Communications

Welspun India Limited
12.2020 - 07.2021
  • Shaping Welspun India’s overall reputation by developing communication strategy with ESG, Digital Transformation and Innovation as the core pillars
  • Creating and managing a strong reputation between internal and external stakeholders through advocacy initiatives
  • Overseeing, digital media, advocacy and liasoning with industry associations to maintain and develop the right strategic network
  • Design innovative communication strategies to ensure company's B2C brand marketing campaigns reach their target audience impact fully
  • Media relations and identifying external speaking opportunities for CEO-MD/Promoter Dipali Goenka and spokes-leaders of the company
  • Leverage on B2C brands like SPACES and Welspun for creating compelling corporate stories
  • Establish an internal communications strategy in line with leadership team
  • Creating a robust plan for Issues and Crisis management

Specialist Internal Communications and CSR

Dow Chemical International India Private Ltd
12.2013 - 11.2015
  • Developed & implemented internal communications plan
  • Created and implemented effective Marketing communication plan
  • Developed content and design strategies
  • Developed owned platforms to communicate key messages
  • Planned and implemented high impact, flagship CSR initiatives like Jaipur Foot, Multiply the Message
  • Maintained a keen understanding of industry trends affecting customers and made appropriate recommendations regarding communication strategy surrounding them
  • Conducted internal training programs for the teams, During my seven-year tenure at

Assistant Manager

09.2005 - 12.2012
  • My career journey evolved from a Trainee to an Executive, , and ultimately a Specialist
  • As a Specialist in Marketing Services within the Crop Protection Division from

Foundational Experience

BASF India Limited & Crompton Greaves
09.2005 - 11.2013

During my seven-year tenure at BASF India Limited from September 2005 to December 2012, my career journey evolved from a Trainee to an Executive, Assistant Manager, and ultimately a Specialist.

As a Specialist in Marketing Services within the Crop Protection Division from April 2011 to December 2012, my role was dynamic and impactful. I conceptualized and executed Integrated Marketing Communications Campaigns for agrochemical products. I designed essential collaterals and tools to empower our field sales teams and distribution networks. Managing budgets for promotional activities was a key responsibility, ensuring optimal resource allocation. Additionally, I skillfully planned and executed product launches, trade fairs, and initiatives related to packaging, point-of-purchase displays, retail promotions, and understanding consumer behavior.

In my role as an Executive in Corporate Communications, specifically focusing on Internal Communications and Event Management, from May 2007 to April 2011, I contributed significantly to the organization's integrated marketing campaigns. I played a pivotal role in launching the company's first corporate campaign and the flagship CSR initiative, BASF Kids Lab. My responsibilities included budget management, organizing large industry trade fairs, conducting brand positioning surveys, and addressing communication needs across diverse functional units. I also coordinated Employee-Management dialogues and Employee Engagement activities. Furthermore, I managed content and layout for company publications, both regionally and locally, as part of Corporate Social Responsibility endeavors. My commitment to corporate responsibility was further demonstrated through my management of various CSR projects at company headquarters and site locations, as well as my implementation of Employer Branding projects with academic institutions and government bodies from a CSR perspective.

My journey at BASF also included roles as a Communication Officer and Communication Trainee. As a Communication Officer from May 2006 to May 2007, I conceptualized content for diverse media, including websites, brochures, presentations, short films, and documentaries. I was actively engaged in lobbying and advocacy work, addressing issues such as the "Pesticides in Cola" controversy. During my tenure as a Communication Trainee from September 2005 to May 2006, I gained valuable experience in intra-departmental coordination, support for internal and marketing communication activities, event management, design coordination, and contributions to CSR projects.

Drawing from this rich and diverse background, I bring expertise in brand management, marketing communication, event coordination, and cross-functional collaboration. My journey at BASF and subsequent role as Deputy Manager Global Branding at Crompton Greaves Limited, where I contributed to brand refreshment, internal communications, and global event management, have collectively shaped my ability to deliver impactful results across various facets of corporate communication and branding.

Education

MBA - Marketing Management

MET Institute of Management
Bandra, Mumbai
05.2011

Diploma in Advertising And Public Relations - Public Relations

Welingkar Institute of Management
Matunga, Mumbai
12.2005

Bachelor’s in Mass Media (Journalism) - Mass Media

Mumbai University
Kirti College, Dadar, Mumbai
06.2005

Certification - Digital Marketing

Centre For Digital Marketing Excellence
Mumbai
06.2020

Certification course in TedX speaking, training, and coaching from Xtraordinary Speakers’ Academy (2020 - Public Speaking

Rohini Mundra Institute
Mumbai

Certification course in Nutrition - undefined

VLCC Institute
2014

HSC - Science

Bhavans College
Charni Road, Mumbai
03.2002

SSC - undefined

St. Joseph Convent
2000

Skills

  • Strategic Communication
  • Creative Thinking
  • Networking
  • Content writing
  • Stakeholder Relationship Management
  • Public speaking

Accomplishments

Advocacy Plan for Ban on Single-Use Plastics: Developed an end-to-end advocacy plan that not only contributed to environmental goals but also created a positive business impact.

Launch of Recycling Plant: Successfully conceptualized and facilitated the launch of a groundbreaking Recycling plant in Khopoli, fostering multi-stakeholder engagement and opening new collaborative opportunities for the company.

I-WIN Platform for Women Employees: Pioneered the creation of the I-WIN platform as part of the company's diversity and inclusion initiatives, promoting gender equality and empowerment.

Government Support in Crisis: Demonstrated exceptional crisis management skills by securing government support, including the Chief Minister's office, during critical situations.

Co-Anchoring Impactful Events: Co-anchored significant events alongside celebrities such as Mandira Bedi and Cyrus Sahukar, enhancing the company's brand visibility and engagement.

Languages

English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Marathi
Bilingual or Proficient (C2)

Timeline

Head of Internal Communications APACO

Huhtamaki
02.2023 - Current

Head, Public Affairs

Huhtamaki India Limited
08.2021 - 01.2023

Assistant General Manager Corporate Communications

Welspun India Limited
12.2020 - 07.2021

Head of Corporate Communications ISC

Huntsman International India Private Ltd
11.2015 - 12.2021

Specialist Internal Communications and CSR

Dow Chemical International India Private Ltd
12.2013 - 11.2015

Foundational Experience

BASF India Limited & Crompton Greaves
09.2005 - 11.2013

Assistant Manager

09.2005 - 12.2012

MBA - Marketing Management

MET Institute of Management

Diploma in Advertising And Public Relations - Public Relations

Welingkar Institute of Management

Bachelor’s in Mass Media (Journalism) - Mass Media

Mumbai University

Certification - Digital Marketing

Centre For Digital Marketing Excellence

Certification course in TedX speaking, training, and coaching from Xtraordinary Speakers’ Academy (2020 - Public Speaking

Rohini Mundra Institute

Certification course in Nutrition - undefined

VLCC Institute

HSC - Science

Bhavans College

SSC - undefined

St. Joseph Convent
Neha Phale