Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Neha Rai

Gurugram

Summary

4X certified Salesforce Developer with demonstrated experience in working with Apex classes, vf pages, Aura, LWC, communication module and possess a proven record of customer satisfaction.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Senior Developer (Engineer 2)

SAMSUNG SDS
09.2021 - Current
  • Working on Service cloud, Experience Cloud using Aura components and LWC(Lightning web components)
  • Worked on integration modifying all the SOAP apis to REST api for Csod
  • Worked on Heroku addons - Xplenty, Scheduler & wrote complex queries of PL SQL
  • Individual contributor for developing the Account Integration project from planning to design and implementation.

Developer Success Engineer

Salesforce
11.2020 - 09.2021
  • Assisted third-party developers to troubleshoot their integration with salesforce.com APIs, Apex, Lightning, Visual force and implementation of other salesforce.com developer products
  • This involved debugging, troubleshooting, and taking responsibility to see that the issue is fully resolved
  • Resolved issues related to SFDX mdapi deployment, ant migration, Sso, oauth, salesforce security, Apex, Visualforce, lightning, configured sharepoint with salesforce using External data source
  • Handled flow related issues effectively
  • Write sample code, client libraries, and contribute to Open Source projects
  • Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the developer community.

Developer (Salesforce)

Cognizant
02.2019 - 11.2020
  • Worked on complete phase of agile methodology in sprints from design to SIT, UAT and production deployment
  • Worked on customization using Apex, SOQL, Triggers, Visualforce pages, components and extensive use of JavaScript & JQuery over complex functionality of cart, checkout, profile pages of our ecommerce project
  • Worked on sales and marketing related object model opportunity, sales activity, order, campaigns and campaign member
  • Prepared Technical Design Documents and deployment plans as per user stories and bugs
  • Used salesforce sites functionality for the complete deliverables of project
  • Wrote test classes to cover my apex code with positive and negative scenario of assert with more than 75% code coverage and followed best practices of testsetup and test data factory
  • Worked with interfaces and integration services, callouts, REST
  • Deployment using CI CD using Jenkins
  • Worked on user stories and Jira bugs
  • Worked on communications project for sending mails and SMS through third part integration(impulse) and salesforce
  • Used workflows, validation rules, email alerts, process builders in my project work
  • Used process builder to invoke lightning flow builder and sent email using it
  • Used email templates with merge fields and sent mails using batch jobs
  • Used workbench for data migration and export and xml generation and querying upon different objects
  • Used Data import wizard and data loader to import metadata into Salesforce.

Education

Bachelor's Degree, Computer Engineering -

Jaipur National University
01.2018

Skills

  • Salesforcecom
  • Java
  • JavaScript
  • JQuery
  • Apex Programming
  • Visualforce Pages
  • Aura
  • Lightning Web Components
  • Experience cloud
  • Service cloud
  • Performance Improvements
  • Technical Design
  • Heroku
  • Integration

Websites

Certification

  • Salesforce-Apex Triggers, Email Service - Udemy
  • Salesforce Certified Platform Developer I - Salesforce, 21267517
  • Salesforce Certified Administrator (SCA) - Salesforce, 21341027
  • Salesforce Certified Sales Cloud Consultant - Salesforce, 21358778, 07/2020, 07/2024
  • Salesforce Certified Platform App Builder Certification - Salesforce, 22015104

Timeline

Senior Developer (Engineer 2)

SAMSUNG SDS
09.2021 - Current

Developer Success Engineer

Salesforce
11.2020 - 09.2021

Developer (Salesforce)

Cognizant
02.2019 - 11.2020

Bachelor's Degree, Computer Engineering -

Jaipur National University

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Neha Rai