Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic
Neha Saini

Neha Saini

Executive
New Delhi

Summary

Dedicated sale executive with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organisation skills.


Proven track record of maintaining efficient office operations. Expertise in providing first call resolution to the customer in the minimum minutes.

Hardworking and passionate job seeker with strong organisational skills eager to secure a good position. Ready to help team achieve company goals.

Overview

7
7
years of professional experience
5
5
years of post-secondary education
2
2
Languages

Work History

Executive Assistant

MSV TRAVELCATIONS PVT LTD
New Delhi
03.2021 - Current
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Answered high volume of phone calls and email inquiries.
  • Handling the customer query over the phone regarding new flight tickets, complete changes on ticket, partially exchange case and cancellation.
  • Providing first call resolution to the customers.
  • Helping customers in creating reservation for hotels & rental cars.

Executive Assistant

Fareportal Pvt Ltd
Gurgaon
06.2018 - 03.2021
  • Resolving the customer queries on existing flight tickets.
  • Helping customers with changes, cancellation on flights tickets.

Executive Assistant

IGT Solutions Pvt Ltd
Gurgaon
06.2017 - 05.2018

Education

10 - Junior High Education

Mount Saini
Uttarakhand, India
04.2010 - 04.2011

12 - Accounting And Business Management

Chhauni Children’s Academy
Uttarakhand, India
04.2012 - 04.2013

Bachelor Of Commerce - Accounting And Business Management

Garhwal University
Dehradun
04.2014 - 03.2017

Skills

Advanced MS Office Suite

undefined

Software

MS office

Amadeus

Timeline

Executive Assistant

MSV TRAVELCATIONS PVT LTD
03.2021 - Current

Executive Assistant

Fareportal Pvt Ltd
06.2018 - 03.2021

Executive Assistant

IGT Solutions Pvt Ltd
06.2017 - 05.2018

Bachelor Of Commerce - Accounting And Business Management

Garhwal University
04.2014 - 03.2017

12 - Accounting And Business Management

Chhauni Children’s Academy
04.2012 - 04.2013

10 - Junior High Education

Mount Saini
04.2010 - 04.2011
Neha SainiExecutive