Neha Saroj
Sales & Marketing
Noida,UP
Summary
High-performing Executive with 3+ years of senior leadership experience. In-depth knowledge of business operations at all levels. Demonstrated proficiency in staffing, training and development, budgeting and program management.
Overview
2
2
years of post-secondary education
3
3
years of professional experience
Work History
Executive
Aegis Customer Support Noida
Noida, Uttar Pradesh
09.2018 - Current
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Responded to customer requests for products, services and company information.
- Resolved concerns with products or services to help with retention and drive sales.
- Received multiple positive reviews acknowledging dedication to excellent customer service.
- Contributed to company achieving and holding industry-leading customer service ratings.
- Recommended products to customers and suggested other options if preferred product was unavailable.
Education
Bachelor of Arts - Politics, Sociology
IGNOU
Delhi 06.2013 - 06.2015
Skills
MS Excel
Timeline
Executive
Aegis Customer Support Noida
09.2018 - Current
Bachelor of Arts - Politics, Sociology
IGNOU
06.2013 - 06.2015
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