NEHA SHAKYA
Technical Lead
Bengaluru,KA
Summary
Ambitious Quality Analyst with track record of dependability and leadership. Knowledgeable in QA methodology with proven history of reducing errors to increase quality. Proficient in preparing test cases and plans.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work History
Technical Lead
HCL Technologies
Bengaluru, KA
03.2022 - Current
- Performed API testing using Postman.
- Met tight deadlines to satisfy client demands and project timelines.
- Trained and guided onsite and offshore team members in quality assurance standards, policies and procedures.
- Demonstrated new product features and functionality to project stakeholders.
QA Analyst - Level 2
Apple Inc.
Bengaluru, Karnataka
10.2018 - 08.2021
- Worked as point of contact for AEM team in AppleCare Digital. Responsible for performing User Acceptance Testing (UAT) activities for AppleCare web and content management applications(AEM).
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Developed and maintained defect databases for known issues.
- Tracked, prioritized and organized defects, supporting developers in resolving problems by completing additional tests.
- Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
- Received kudos for my ability to pay attention to detail, coverage and readability of test cases and accountability from product owners on different occasions.
Senior QA Engineer
Practo Technologies Pvt. Ltd
Bengaluru, Karnataka
05.2014 - 09.2018
- Representative and QA contact for Inventory team in Hospital Management System(HMS).
- Demonstrated product and quality expertise in product inspections.
- Built strong rapport with team members and management to facilitate efficiency and productivity.
- Understanding the requirement and preparing Test Scenarios based on the enhancement.
- Getting involved in hand overs with Engineering managers, product managers and other developers.
- Collaborated with technical support team to reproduce customer issues in test environment.
- Giving inputs and scenarios to the automation team.
- Reviewing release notes and handling build process for test environment.
- Assigning and monitoring the tasks given to teammates.
- Contributed to root cause analysis for customer bugs to determine core reason for failures and errors.
Education
B.E - Information Science
Amruta Institute of Engg. & Management Sciences
Bengaluru 07.2008 - 07.2012
12th standard -
Kendriya Vidyalaya, CBSE
Belgaum, KA 04.2007 - 05.2008
10th standard -
Kendriya Vidyalaya, CBSE) And Secured
Belgaum, KA 04.2005 - 05.2006
Timeline
Technical Lead
HCL Technologies
03.2022 - Current
QA Analyst - Level 2
Apple Inc.
10.2018 - 08.2021
Senior QA Engineer
Practo Technologies Pvt. Ltd
05.2014 - 09.2018
B.E - Information Science
Amruta Institute of Engg. & Management Sciences
07.2008 - 07.2012
12th standard -
Kendriya Vidyalaya, CBSE
04.2007 - 05.2008
10th standard -
Kendriya Vidyalaya, CBSE) And Secured
04.2005 - 05.2006
Skills
- Good knowledge in Agile practices and their application.
- Have excellent communication, interpersonal and collaboration skills.
- Proficient in testing process, designing test strategy and reporting.
- Have good knowledge of Health Care Domain and Content Management System(AEM 6.5).
- Experience in Smoke Testing, Regression Testing, Web Accessibility Testing, Compatibility Testing.
- Good knowledge in writing SQL queries.
- Currently learning Cucumber and Selenium for Automation.
- Java, Selenium, Postgresql
Tools
- JIRA, Bugzilla and Radar for bug reporting and tracking tools.
- Confluence, Quip and Twiki for documentation of requirements.
- Test link for execution of test scenarios.
- Postman for API Testing.
- Operating systems: Linux, MacOS and Windows.
Declaration
I hereby declare that the above mentioned information is correct to the best of my knowledge and I bear the responsibility for the correctness of the above mentioned particulars.
Place: Bangalore
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