NEHA SHAMSHERY
Learning Consultant, Digital Events Program Lead
Gurgaon,Haryana
Summary
Creative and meticulous Digital event manager with over six years of experience creating strategic alliances with organizational leaders to align with and support key business initiatives aligned to the organization's strategic goals.
Overall experience of over 18 years that spans across learning design, accessibility, content development and communications.
Overview
4
4
years of post-secondary education
19
19
years of professional experience
Work History
Education Break
Education Break
Program Lead - Virtual First Learning Events
IBM India
01.2007 - Current
- Gurgaon – Learning Design and Development Team.
- Leads Virtual First Learning Events and engage with senior stakeholders in IBM's Cloud, Analytics, Mobile, Social, Security and other strategic business units to:
- Identify, promote, and communicate strategic and transformational points of views to IBMers.
- Offer contextualized learning to targeted IBMers.
- Provide customized learning road maps and learning plans—by role, use cases, and industry.
- Host interactive virtual events that focus on strategic and transformational areas.
- Attendance grossing to 60,000 in 2020.
- Collaborated with development teams, internal customers and product line management to verify delivery of desired quality requirements to distributors.
- Devised tools and benchmarks to improve team performance and monitor production.
- An Accessibility Consultant ensuring Section 508 compliance for IBM technological content, providing assistive technology solutions to eliminate barriers for people with disabilities and provide an inclusive experience, which ensures all software, Web pages, services, as well as all internal applications, and learning tools are accessible.
- Manage Accessibility Verification Testing (AVT) projects, leading test effort in accordance with the US Section 508 Law guidelines to ensure learning content compliance
- Helped set up Accessibility Testing function & team at the IBM Center for Advanced Learning becoming the go-to team for accessibility compliance queries, testing requests & support on tools, technologies & practices.
- IBM accessibility-in-learning product expert frequently consulting on accessibility quotient of learning development software, learning content, tools & technologies
- Mentor team members and help them develop accessibility skills; create process documents for the accessibility team by collaborating with them to select and share best practices that can be used as a point of reference by new accessibility professionals.
- An advocate of Accessibility and I have undertaken several initiatives to spread the awareness across IBM. I lead an initiative called Team Able that comprises advocates and volunteers who have diverse abilities to give informal feedback on how IBM technologies work or don’t from their own perspective.
- It has 220 volunteers worldwide representing a broad spectrum of disability types.
- An early adopter of social business tools in IBM and have been very active in the social transformation ongoing within IBM. Active both externally and internally within the organization in this space and have been recognized both internally and externally. A “Social Business Champion” within IBM and externally, I am in the “HR India IBM Influencers list” on Twitter
- Coach IBMers to utilize the tools available.
- In the earlier role, was also a part of the Web Analytics team, part of learning organization, and used business intelligence tool UNICA to develop reports for the various learning websites within IBM that help the stakeholders in taking their business decisions.
- This project involved the use of the web metrics tool Unica and the business intelligence tool Cognos.
- Web metrics data on learning sites and business intelligence data on specific learning courses are gathered using these tools and delivered to specific stakeholders., Worked as a content specialist and was responsible for rolling out communication campaigns for various internal and external clients to position IBM as the “Employer of Choice” by promoting a core set of differentiators that drive IBM’s HR programs and policies.
- The role involved visualization and concept creation for internal communication programs; content creation for employee engagement programs for both IBMers and new hires; and designing contests to popularize new programs/tools/activities within the organization.
- This comprised creation of communication materials like newsletters, leaflets, flyers, brochures, presentations, posters, mailers, screen savers etc depending on the campaign requirement.
- Role also included web content development that involved conducting an RDA (Retain, Divest, and Acquire) exercise of the existing site, and basis that developing a site plan, restructuring, visualizing and developing content for portals on the IBM intranet and IBM website.
- Also looked after content management on the intranet, which comprised uploading, deletion and creation of content as per the need of the client.
Content Developer & Editor
Hero Mindmine Ltd, Gurgaon
03.2006 - 12.2006
- Hero Mindmine is one of India’s premier and leading brands for Training and Development services to multinational corporations, Indian blue-chip clients and Government bodies.
- It has a nationwide network, which is equipped to provide training in 12 regional languages.
- The role involved visualizing and developing content for instructor-led training for internal as well as external clients.
- It included content planning, structuring, research, writing and editing of the course; ensuring that the content meets the overall project and client requirements and adhered to the timeframes allotted.
- The role included maintaining quality in product, while ensuring a degree of innovation and creativity.
Writer
Good Housekeeping India Magazine, India Today Group
01.2006 - 02.2006
- I worked as senior Features, , and I was responsible for story ideation and development - from reporting to story packaging.
Copy Editor
Cyber Media Ltd, Gurgaon
11.2003 - 12.2005
- With PCQuest, a leading IT magazine, with a circulation of 55,000 copies in India.
- Cyber Media’s print titles include Dataquest, PCQuest, Voice&Data, BioSpectrum, Living Digital, DQ Channels, DQ Week (Chennai, Delhi and Mumbai).
- I also contributed partly for Dataquest magazine too.
- My work involved editing, writing and proofing of stories for the magazine.
- It also included checking the story for its main elements like headings, introductory lines, blurbs and captions to ensure an error-free copy.
- Role also included rewriting stories when required, structuring stories, regularly writing back-of-the-book pages and also technical pieces.
- I was actively involved with the design department for the layouts of the various stories.
- I also managed complete CD packaging and CD-text editing (Every issue of magazine included 1 CD + 1DVD).
- Besides this, I handled the pagination of the magazine and coordination with the ad department of the magazine.
Reporter and Writer
Spectrum magazines Ltd
New Delhi
10.2000 - 08.2001
- With Design Digest Magazine, a lifestyle design magazine, and partly for A&M Magazine (Adverstising & Marketing), both publications of Spectrum Magazines Limited.
- My job involved researching on stories, reporting extensively, and writing features and art reviews for the magazines.
- My beat included reporting for interiors, art, and fashion.
- I was also involved in the design team because of my keen interest and worked closely with the designer on the magazine story designs and cover page.
Nagarro Software Pvt Ltd, SCS Pvt Ltd
New Delhi
02.2000 - 09.2000
- I worked as a Content Development Executive with Vidyainfo.com, an educational portal that was a brainchild of a group of IITians.
- It catered to the needs of students and aimed at providing information relevant to the category.
- I managed different sections on the portal, which included content research, content generation/creation, visualization, editing, and publishing.
- My job also involved adjudication of contests and e-mail management.
- I also was responsible for creative modeling of innovative sections for the portal.
- I have been involved in CSR-related activities due to my very strong inclination in the area of social development.
- I have been associated on voluntary basis with NGOs.
- Presently I am with an NGO called Sukarya that has been working to improve the health and overall well being of the underprivileged and underserved people, especially women, children, and adolescents living in the villages and slums of Haryana, Delhi and Rajasthan.
- In the past I have worked with a NGO called Deepalaya that works towards enabling self reliance and is committed to working on issues affecting the urban and rural poor, with a special focus on women and children.
Education
undefined
Enterprise Design Thinking PractitionerAccessibility AdvocateIBM Blockchain EssentialsWatson and Cloud Foundations - Digital and Social Media Marketing Strategies
Indian School of Business
01.2015 - 01.2015
Post Graduate Diploma - Journalism. Bharatiya Vidya Bhavan. New Delhi
01.1999 - 01.2000
B A - History
Delhi College of Arts and Commerce (Delhi University)
01.1996 - 01.1999
12th - undefined
Science Stream. Holy Child Sr. Sec. School
Skills
Learning design and development skillsundefined
Timeline
Enterprise Design Thinking PractitionerAccessibility AdvocateIBM Blockchain EssentialsWatson and Cloud Foundations - Digital and Social Media Marketing Strategies
Indian School of Business
01.2015 - 01.2015
Program Lead - Virtual First Learning Events
IBM India
01.2007 - Current
Content Developer & Editor
Hero Mindmine Ltd, Gurgaon
03.2006 - 12.2006
Writer
Good Housekeeping India Magazine, India Today Group
01.2006 - 02.2006
Copy Editor
Cyber Media Ltd, Gurgaon
11.2003 - 12.2005
Reporter and Writer
Spectrum magazines Ltd
10.2000 - 08.2001
Nagarro Software Pvt Ltd, SCS Pvt Ltd
02.2000 - 09.2000
Post Graduate Diploma - Journalism. Bharatiya Vidya Bhavan. New Delhi
01.1999 - 01.2000
B A - History
Delhi College of Arts and Commerce (Delhi University)
01.1996 - 01.1999
12th - undefined
Science Stream. Holy Child Sr. Sec. School
undefined
Education Break
Education Break
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