Summary
Overview
Work History
Education
Skills
Websites
Youtube Channel
Certifications And Skills - Skills
Interests
Timeline
Generic
Neha Sharma

Neha Sharma

Data Analyst
Greater Noida

Summary

Experienced Data Analyst with 15+ years of operations expertise. Proficient in interpreting complex data sets to uncover insights and drive business decisions. Skilled in data visualization, statistical analysis, data mining, and database management. Proven track record of transforming data into actionable strategies to support business objectives and enhance operational efficiency. Detail-oriented communicator adept at conveying findings to technical and non-technical stakeholders.

Overview

16
16
years of professional experience
2007
2007
years of post-secondary education
2
2
Languages

Work History

Team lead

Mastercard
03.2021 - 04.2023
  • Company Overview: a MasterCard company
  • As a Team Lead, I am responsible for overseeing and coordinating the daily activities of a team to ensure project deadlines are met and quality standards are maintained.
  • I provide guidance and support to team members, delegate tasks effectively, and monitor progress to ensure objectives are achieved.
  • Additionally, I facilitate communication between team members and management, identify areas for improvement, and implement strategies to enhance team performance and productivity.
  • Achieved a 20% increase in team productivity by implementing new workflow processes.
  • Successfully mentored and trained team members, resulting in a 15% decrease in errors.
  • Led the team to meet project deadlines consistently, resulting in a 95% on-time delivery rate.
  • Implemented a reward and recognition program that boosted team morale and engagement.
  • Received recognition for outstanding leadership and teamwork skills.
  • Collaborated with cross-functional teams to streamline processes and improve efficiency.
  • A MasterCard company

Assistant Manager Training

Sundaram Finance & Business Service
08.2018 - 03.2020
  • As an Assistant Manager training, my responsibilities include assisting in the development and implementation of training programs, conducting training sessions for new and existing employees, evaluating training effectiveness, and providing feedback to improve training materials.
  • I am also responsible for coordinating with department heads to identify training needs, creating training schedules, and maintaining training records.
  • Implemented a new onboarding training program that reduced employee onboarding time by 20%.
  • Developed and delivered a customer service training module that resulted in a 15% increase in customer satisfaction ratings.
  • Organized monthly refresher training sessions to improve employee knowledge retention.
  • Received positive feedback from trainees on training materials and delivery.
  • Collaborated with managers to identify skills gaps and tailor training programs accordingly.
  • Achieved a 95% completion rate for mandatory compliance training.

Auditor

Eclinical works (ECW)
03.2018 - 07.2018
  • As an Auditor, I am responsible for examining financial records, ensuring compliance with laws and regulations, and identifying areas for improvement in financial processes.
  • I conduct thorough audits, analyze data, and prepare detailed reports to present findings to management.
  • I also provide recommendations for enhancing internal controls and minimizing risk to the organization.
  • Identified discrepancies in financial records leading to the recovery of $100,000 in lost revenue.
  • Implemented new auditing procedures that improved efficiency by 20%.
  • Received recognition for consistently meeting audit deadlines and producing high-quality reports.
  • Trained and mentored junior auditors on best practices and industry standards.
  • Collaborated with cross-functional teams to address audit findings and implement corrective actions.
  • Achieved a 95% accuracy rate in audit assessments.

Senior Finance Executive

Spice jet Pvt. Ltd
12.2011 - 07.2014
  • As a Senior Finance Executive, I am responsible for overseeing financial operations, preparing financial reports, analyzing trends, and providing strategic recommendations to senior management.
  • I also collaborate with other departments to streamline processes, optimize financial performance, and drive business growth.
  • Implemented cost-saving initiatives that resulted in a 15% reduction in operational expenses.
  • Developed and implemented a new financial reporting system that improved accuracy and efficiency by 20%.
  • Led a successful audit process with zero discrepancies.
  • Negotiated favorable terms with vendors, saving the company $50,000 annually.
  • Mentored and trained junior finance team members, leading to improved performance and job satisfaction.
  • Played a key role in securing a $1 million line of credit for business expansion.

Fraud Analyst

Genpact Pvt. Ltd.
10.2010 - 11.2011
  • As a Fraud Analyst, I am responsible for analyzing and investigating suspicious activities to detect and prevent fraud.
  • My job involves reviewing transactions, identifying potential fraudulent patterns, and implementing strategies to mitigate risks.
  • I also collaborate with cross-functional teams to develop fraud prevention measures and provide recommendations for improving security protocols.
  • Implemented an automated fraud detection system, reducing fraudulent transactions by 20%.
  • Developed and implemented training programs for staff to increase awareness of fraud prevention techniques.
  • Analyzed data to identify emerging fraud trends and recommended proactive measures to prevent future incidents.
  • Collaborated with law enforcement agencies to investigate and prosecute cases of fraud.
  • Reduced chargeback rates by 15% through the implementation of enhanced fraud detection techniques.
  • Conducted regular audits of internal processes to ensure compliance with industry regulations and best practices.

Finance Executive

ACE International Airlines
12.2009 - 11.2010
  • As a Finance Executive, I am responsible for overseeing financial activities within the organization, including financial planning, budgeting, forecasting, and reporting.
  • I analyze financial data, monitor cash flow, and ensure compliance with financial regulations.
  • I prepare financial statements, conduct risk assessments, and provide strategic financial advice to senior management.
  • Additionally, I collaborate with other departments to streamline financial processes and improve efficiency.
  • Implemented cost-saving measures that resulted in a 10% reduction in overall expenses.
  • Developed and implemented a new budgeting process that improved accuracy by 15%.
  • Led a successful financial audit, resulting in zero findings of non-compliance.
  • Negotiated favorable terms with vendors, saving the company 8% on annual expenses.
  • Improved cash flow management, leading to a 20% increase in working capital.
  • Trained and mentored junior finance staff, resulting in improved team performance.

Customer Service Executives

Go First pvt .Ltd.
09.2007 - 06.2009
  • My responsibilities include overseeing daily operations, managing teams effectively, and ensuring the company meets its goals and objectives.
  • I am also responsible for developing and implementing strategies to improve efficiency and productivity, as well as fostering a positive work environment.
  • Additionally, I handle budgeting, financial planning, and resource allocation to optimize performance and drive growth.
  • Achieved a 15% increase in overall company productivity within the first year.
  • Implemented cost-saving measures resulting in a 20% reduction in operational expenses.
  • Led a successful team restructuring initiative that improved departmental collaboration and communication.
  • Developed and implemented a training program that enhanced employee skills and performance.
  • Successfully launched a new product line that generated a 25% increase in revenue.
  • Received recognition for outstanding leadership and management skills from senior executives.

Education

MBA - Finance

Symbiosis Institute of Management Studies
Pune, India
06-2007

Skills

  • Experience with AI applications
  • SQL data analysis
  • Snowflake analysis
  • Tableau data visualization
  • API testing with Postman
  • Power BI analytics expertise
  • Data Analysis
  • Problem Solving
  • ELT
  • Quality Assurance
  • Training and Development
  • Lean Sigma

Youtube Channel

https://www.youtube.com/channel/UCSmSI7HvCThCMq3grbB9MoQ

Certifications And Skills - Skills

  • AI
  • SQL
  • Snowflakes
  • Tableau
  • Postman API
  • Power BI
  • Data Analysis
  • Problem Solving
  • ELT
  • Quality Assurance
  • Training and Development
  • Lean Sigma
  • SOP
  • Communication
  • Auditing
  • Analytical Thinking
  • Data Management
  • Data Visualization
  • Data Mining
  • Attention to Detail
  • Organization
  • Interpersonal Skills
  • Time Management
  • Resourceful

Interests

Art & Craft , Singing , Reading Books

Timeline

Team lead

Mastercard
03.2021 - 04.2023

Assistant Manager Training

Sundaram Finance & Business Service
08.2018 - 03.2020

Auditor

Eclinical works (ECW)
03.2018 - 07.2018

Senior Finance Executive

Spice jet Pvt. Ltd
12.2011 - 07.2014

Fraud Analyst

Genpact Pvt. Ltd.
10.2010 - 11.2011

Finance Executive

ACE International Airlines
12.2009 - 11.2010

Customer Service Executives

Go First pvt .Ltd.
09.2007 - 06.2009

MBA - Finance

Symbiosis Institute of Management Studies

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Neha SharmaData Analyst