Neha Shinde
Hyderabad
Summary
Experienced KYC/AML Analyst with over 5.1 years of expertise in applying local and global KYC policies and procedures. Meticulous approach to identifying inconsistencies in clients' accounts through thorough customer due diligence, risk assessment, and compliance verification. Skilled in implementing effective strategies. Committed to regulatory compliance and maintaining the highest standards of integrity in the financial industry. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Deputy Manager
ICICI Bank ltd.
12.2019 - Current
- Responsible for ICICI Bank ltd
- Client's reference data functions and ensure data is in line with other supporting systems
- Maintain Client data within the Party Central Repository by onboarding new clients, updating amendments, hierarchy changes, LOB changes, deactivations within specified time line with in CB LOB
- Onboarding client based on different business function (Client/Issuer/Third party etc.)
- Search for documents to map subsidiaries to the parent in all public sources like Registry websites, and Annual Reports
- Creating unique identifiers to the clients to support the business (SPN and UCN)
- Ensure that all static/reference data is accurately maintained on the system post performing quality checks
- Proactively resolved open issues and escalations, keeping management in the loop
- Deliver Training to New Hires and also provided Cross training to experienced candidates (BCP, with in LOB)
- Maintain MIS report as required
- Reviewing the Core procedures and ensure to update on timely basis with senior management approvals
- Active involvement in the UAT testing and ensure successful implementation of the change in the tools with no defects and implement new technology in the process
- Streamlined the process by following the best practices method across entire PRD team
- Handling KYC Periodic Reviews, Onboarding New Clients, Remediation and Trigger Events
- Understand the firm's KYC requirements when completing documentation inclusive of Customer Identification Program (CIP), Customer Due Diligence (CDD), and the AML Risk, OFAC/Sanctions
- Validate the information within the KYC Record and CIP document to ensure completeness and accurate (Company/Entity Formation documents, Ownership, Management, etc.)
- Complete KYC Record incorporating local regulatory requirements / Global BSU Standards and policies
- Collection and verification of confidential client data via publicly available and internal sources
- Identifying gaps and initiating client owner reach out for pending requirements
- Analyze information received and assess additional steps required to complete KYC as per procedures
- Understanding of ownership structure and drill down the ownership
- Engaging with middle office and front office team
- Compare and contrast differences within KYC records, highlight and escalate any discrepancies
- Meet firm wide quality standards
- Exhibit the highest standards of customer service to our internal and external customers (inclusive of confidentiality)
- Communicating/escalating issues to management when applicable
- Handling and maintenance of confidential client documentation
- Perform screening for all related parties (PEP, Sanctions and Negative news etc.)
- Prepare Risk rating tool based on regulatory status, NAIC, OFAC and Sanction screening
- Doing Holistic review of the client and creation of KYC Owner Connect pack
- Dealing with custodians and KRA for client documentation
- Meet agreed daily targets for KYC Record review and completion within agreed Service Level Agreement timeframes
- Conducting the quality checks of the Files and providing feedback and improving the quality of team members
- LEI Remediation: Mapping and maintaining the LEI, AVID ID to the clients
- CIF Remediation: Mapping and maintaining the CIF ID to the clients
- Funds Remediation: Linking the Fund and Asset manager relation to the clients
Digital Marketing Intern
Internship
02.2019 - 03.2019
- Prepared weekly updates and reports to track growth and success rates of marketing campaigns.
- Designed and presented social media campaign ideas.
- Tracked social media trends and adapted to attract target follower demographic.
- Managed approximately 30-50 Campaigns, depending upon emails receiving per day from customers.
Education
MBA - Human Resources Management
Presidency School of Management And Computer Sciences
Hyderabad01.2019
B.com - Commerce
Azam Degree College
Hyderabad01.2017
Intermediate -
Sri Gayatri Junior College
Hyderabad01.2014
SSC -
Kilpatrick Mission High School
Hyderabad01.2012
Skills
- Power BI
- CRM
- Finacle
- MS Office
- Operations management
- Research skills
- Interpersonal skills
- Communication skills
- Team building coordination
- Staff training and development
- Process and procedure development
- Conflict resolution expertise
Professional Highlights
- A competent professional with 5 Years of total experience in Client Onboarding, KYC and AML operations
- Previously worked for CB KYC department with ICICI Bank ltd.
- Knowledge in Regulatory aspects such as Wolfsberg, Bank Secrecy Act (BSA), FINCEN, FATCA, CRS, OFAC, USA Patriot Act, legal research techniques.
- Knowledge of various applications related to AML Process like Screening, GRID checks, World Check, LexisNexis.
- Highly capable of evaluating, investigating and resolving process/subject matter issues and Concerns and deliver training to the peers and new hires.
- Excellent investigative, research and analytical skills.
- Knowledge on Excel, Power BI and other MS Office tools to produce daily MI Data, Monthly, weekly, daily dashboards and reporting.
- Effective communicator with a flair for creating and sustaining business relationships.
Accomplishments
- Received multiple appreciation email from product department at CEO level.
- In 2023 CB contest first winner and received award.
- Received multiple 'Thank You' cards from LOB/Clients for delighting the LOB and the client.
Certification
- Digital Marketing Professional Certificate – Shriram life insurance Co.
- KYC & Anti Money Laundering in India –ICICI Bank Ltd.
- KYC & Anti Money Laundering in US – ICICI Bank Ltd.
- KYC & Anti Money Laundering in Canada– ICICI Bank Ltd.
Personal Information
- Father's Name: Manohar Kumar Shinde
- Date of Birth: 12/05/95
- Gender: Female
- Marital Status: Unmarried
- Nationality: Indian
Languages
English
Hindi
Disclaimer
I Hereby inform you that all the statement made above are true the best of my knowledge and belief.
Timeline
Deputy Manager
ICICI Bank ltd.
12.2019 - Current
Digital Marketing Intern
Internship
02.2019 - 03.2019
MBA - Human Resources Management
Presidency School of Management And Computer Sciences
B.com - Commerce
Azam Degree College
Intermediate -
Sri Gayatri Junior College
SSC -
Kilpatrick Mission High School
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