Neha Siddharth
Thane
Summary
Tech-savvy Business Analyst skilled in requirements elicitation, functional documentation, and stakeholder management in enterprise environments. Translates complex business needs into clear specifications and user stories while supporting incident and change management. Fluent in German, facilitating effective collaboration with DACH-region clients.
Overview
13
13
years of professional experience
2
2
Certifications
Work History
Senior Consultant - business Analyst
Capgemini India Pvt. Ltd.
Airoli
03.2022 - Current
- Functioned as a German-speaking Business Analyst for a custom application, enabling error pattern detection and root-cause analysis for BMW across the globe.
- Gathered, analyzed, and prioritized business, functional, and non-functional requirements while identifying process gaps to drive continuous improvements.
- Owned end-to-end requirements and test management in JIRA, including user story tracking, defect management, execution of UAT, regression, and smoke testing.
- Acted as the primary liaison for German-speaking stakeholders, leading workshops, solution walkthrough, and securing business sign-off.
- Contributed to SAFe PI Planning by prioritizing Epics and Sagas to maximize business value across Program Increments.
- Developed and maintained BRD and FRD/FSD documentation in Confluence, ensuring structured governance and knowledge sharing.
- Utilized Kanban boards to streamline workflows and eliminate bottlenecks, enhancing delivery predictability.
- Leveraged SQL and KQL in Azure to analyze operational data and present insights to stakeholders for process optimization.
- Supported incident management through trend analysis and root cause identification, recommending process improvements to reduce recurrence.
Senior Specialist
Maersk Global Services
Airoli
11.2019 - 04.2021
- Developed and presented MIS and performance dashboards, translating operational metrics into actionable insights to support senior management decision-making.
- Collaborated with cross-functional teams to prioritize business-critical issues and align resolution strategies with stakeholder expectations.
- Served as German-speaking stakeholder interface, eliciting clarifications, validating business requirements, and communicating functional solutions through calls and emails.
- Conducted business impact analysis on shipment, container, billing, and damage-related tickets to assess issue severity, validate resolutions, and ensure compliance with agreed SLAs.
Business Analyst
Genpact
Bangalore
11.2017 - 10.2019
- Conducted targeted research across domestic and international sources to verify entity information and identify discrepancies, improving accuracy of KYC assessments.
- Analyzed and interpreted German-language KYC documents (corporate registries, annual reports), ensuring accurate extraction of business-critical information for compliance assessments.
- Translated and validated key data points from German to English, enhancing clarity for regulatory and risk analysis workflows.
- Produced concise analytical summaries of complex documents, enabling faster and more informed decision-making by compliance and business stakeholders.
Consultant
Capgemini India Pvt. Ltd.
Bangalore
11.2015 - 11.2017
- Clarified customer requirements and resolved queries, enhancing customer satisfaction.
- Summarized customer emails for technical and functional teams, ensuring accurate requirements for timely query resolution.
- Managed functional query incidents within SLA parameters, maintaining service quality and client trust.
- Translated technical and functional documents between German and English.
- Delivered German language training to internal teams, enhancing communication skills.
German Language Translator
Deutsche Bank, Magna Infotech, Robert Bosch
Bangalore
11.2012 - 11.2015
- Acted as language expert, facilitating communication across multiple teams.
- Translated documents and interpreted client interactions, ensuring clear understanding.
Education
Level- B2, German Language - German Language And Literature
Max Mueller Bhavan
Pune, India10-2012
Bachelor in Business Management - International Business
Pune University
Nashik06-2011
Skills
- Requirement gathering
- Process analysis
- Business documentation
- SQL analysis
- Stakeholder engagement
- Cross-functional collaboration
- BRD documentation
- Agile and scrum methodologies
- FR documentation
- Kanban methodology
- PI planning
- Regression and Smoke testing
Certification
SAFe Agilist 5.1
Tools
- Jira and Confluence
- Azure Data Explorer
- Draw.io
- Grafana
- Figma
Languages
German
Upper Intermediate (B2)
B2
English
Proficient (C2)
C2
Hindi
Native
Native
Timeline
Senior Consultant - business Analyst
Capgemini India Pvt. Ltd.
03.2022 - Current
Senior Specialist
Maersk Global Services
11.2019 - 04.2021
Business Analyst
Genpact
11.2017 - 10.2019
Consultant
Capgemini India Pvt. Ltd.
11.2015 - 11.2017
German Language Translator
Deutsche Bank, Magna Infotech, Robert Bosch
11.2012 - 11.2015
Level- B2, German Language - German Language And Literature
Max Mueller Bhavan
Bachelor in Business Management - International Business
Pune University